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Freight Forwarding Operations Manager Jobs in Washington

ProteQ

Field Service Engineer

Herndon, VA · On-site

$97K - $130K/yr

Coordinate directly with overseas (OCONUS) logistics providers, freight forwarders, port ... Proactively identify operational challenges and implement effective corrective actions to maintain ...

Careers - ProteQ

Field Service Engineer

Herndon, VA · On-site

Coordinate directly with overseas (OCONUS) logistics providers, freight forwarders, port ... Proactively identify operational challenges and implement effective corrective actions to maintain ...

PROTEQ

Field Service Engineer

Herndon, VA · On-site

Coordinate directly with overseas (OCONUS) logistics providers, freight forwarders, port ... Proactively identify operational challenges and implement effective corrective actions to maintain ...

ProteQ

Field Service Engineer

Herndon, VA · On-site

$97K - $130K/yr

Coordinate directly with overseas (OCONUS) logistics providers, freight forwarders, port ... Proactively identify operational challenges and implement effective corrective actions to maintain ...

ProteQ

Field Service Engineer

Herndon, VA · On-site

$100 - $125/hr

Coordinate directly with overseas (OCONUS) logistics providers, freight forwarders, port ... Proactively identify operational challenges and implement effective corrective actions to maintain ...

PROTEQ

Field Service Engineer

Herndon, VA

Coordinate directly with overseas (OCONUS) logistics providers, freight forwarders, port ... Proactively identify operational challenges and implement effective corrective actions to maintain ...

Nippon Express USA

Household Goods Coordinator

Sterling, VA · On-site

$20.43 - $30.67/hr

... freight forwarding and logistics network, including specialized handling of: air, land, sea and ... operational and business needs and other considerations permitted by law. At NEU, it is not typical ...

Nippon Express USA

Household Goods Coordinator

Sterling, VA · On-site

$20.43 - $30.67/hr

... freight forwarding and logistics network, including specialized handling of: air, land, sea and ... operational and business needs and other considerations permitted by law. At NEU, it is not typical ...

Wabtec

Operations Plant Manager

Germantown, MD · On-site

A minimum of 5 years of experience in a Plant Management role and/or large Operations Supervisory ... Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise ...

PERI

Imports and Exports Specialist

Elkridge, MD · On-site

$65K - $75K/yr

Act as a liaison with freight forwarders and customs brokers. * Track material availability to ... operations, international logistics. * Knowledge of material management software systems - PSD or ...

PERI

Imports and Exports Specialist

Elkridge, MD · On-site

$65K - $75K/yr

Act as a liaison with freight forwarders and customs brokers. * Track material availability to ... operations, international logistics. * Knowledge of material management software systems - PSD or ...

Wabtec

Operations Plant Manager

Germantown, MD · On-site

$104K/yr

... a Plant Management role and/or large Operations Supervisory role/or equivalent operational ... Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise ...

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Freight Forwarding Operations Manager information

See Washington salary details

$39.6K

$84.3K

$129.7K

How much do freight forwarding operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for freight forwarding operations manager in Washington is $84,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $101,900.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

Is a freight forwarding operations manager a high paying job?

A freight forwarding operations manager typically earns a competitive salary that reflects experience, location, and industry demand. The role often requires strong organizational skills, knowledge of logistics software, and certifications, which can influence compensation levels.

Is freight forwarding a good career?

Freight forwarding is a viable career that involves coordinating the shipment of goods internationally, requiring skills in logistics, communication, and documentation. It offers opportunities for advancement and often involves working with transportation management systems and industry regulations. The role can be stable and rewarding for those interested in global trade and supply chain management.

What are popular job titles related to Freight Forwarding Operations Manager jobs in Washington?

For Freight Forwarding Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Freight Forwarding Operations Manager jobs in Washington look for?

The top searched job categories for Freight Forwarding Operations Manager jobs in Washington are:

What cities in Washington are hiring for Freight Forwarding Operations Manager jobs?

Cities in Washington with the most Freight Forwarding Operations Manager job openings:

Freight Forwarding Operations Manager jobs near you
Infographic showing various Freight Forwarding Operations Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,279 per year, or $40.5 per hour.

Sea Logistics Customer Care Specialist, Export

Kuehne + Nagel

Linthicum, MD • On-site

$24.04/hr

Full-time

Medical, Retirement

Posted 6 days ago

Kuehne + Nagel rating

7.6

Company rating: 7.6 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

119th of 366 rated logistics

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns.This role is accountable for delivering excellent service to both internal and external stakeholders. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement.

  • Drive customer engagement, satisfaction, retention, and reactivation by collaborating closely with Field Sales and the Operational Care Center (OCC) to build and strengthen customer relationships.
  • Serve as a trusted advisor and primary point of contact for customers, fostering strong operational partnerships through proactive communication, regular business reviews, and customer visits.
  • Deliver a best-in-class customer experience by ensuring timely resolution of inquiries, managing service requests, and addressing customer concerns with a customer-centric approach.
  • Manage a portfolio of customer accounts, ensuring consistent engagement and adherence to Kuehne+Nagel service standards, including the handling of all customer interactions through KN Service Moments.
  • Maintain accurate and up-to-date customer information, activity logs, and account records within CoreLOG and other company systems.
  • Support the achievement of financial targets and strategic objectives by identifying growth opportunities and delivering value-added solutions to customers.
  • Manage end-to-end spot quotation requests, provide timely and competitive pricing solutions, and ensure all applicable rebates are accurately captured in SeaQuote.
  • Promote customer adoption of digital solutions and automation tools, partnering with the OCC to increase utilization of eTouch platforms and enhance operational efficiency.
  • Leverage expertise in Kuehne+Nagel systems, applications, and digital tools to educate customers and drive usage of self-service and automation capabilities.
  • Develop and maintain customer profiles, business profiles, and standard operating procedures (SOPs) to ensure consistent service delivery and operational excellence.
  • Monitor customer performance, shipment exceptions, and service trends through dashboards and reporting tools, identifying opportunities for continuous improvement.
  • Analyze customer profitability and proactively identify opportunities to maximize gross profit while supporting long-term customer growth.
  • Identify financial risks and collaborate with internal stakeholders to implement mitigation strategies that protect and improve account profitability.
  • Partner with customers and internal teams to monitor outstanding receivables, resolve payment issues, and minimize overdue balances and bad debt exposure.
What we would like you to bring
  • 2+ years of freight forwarding Sea Export experience.
  • Proficiency MS Office Suite applications.
  • Strong analytical, problem-solving, and decision-making skills with the ability to thrive in a fast-paced environment.
  • Basic financial acumen with the ability to balance customer needs and business objectives.
  • Strong interpersonal, communication, and collaboration skills, with the ability to effectively engage customers and cross-functional stakeholders.
  • Customer-focused mindset with a proven ability to build relationships, deliver exceptional service, and foster long-term customer engagement.
  • Proactive and solution-oriented, with strong organizational skills and attention to detail.
  • Adaptable and open to change, with a continuous improvement mindset focused on enhancing customer experiences and operational performance.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage for this position is between $24.04 and is negotiable based on experience. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used toassistin specific processes [e.g.screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Employment Type: OTHER

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