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Freight Agent Jobs in Virginia (NOW HIRING)

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Freight Agent information

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$63

How much do freight agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for freight agent in Virginia is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.85 per hour, depending on experience, location, and employer.

What is a freight agent?

Freight agents are professionals who act as intermediaries between shippers and carriers to coordinate the transportation of goods. They help arrange logistics, negotiate rates, book shipments, and ensure that cargo moves efficiently from origin to destination. Freight agents typically work for freight brokerages or independently, and they play a crucial role in managing the paperwork, tracking shipments, and providing customer service throughout the shipping process.

What are the key skills and qualifications needed to thrive as a freight agent, and why are they important?

To thrive as a Freight Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain management, often supported by experience or relevant training in the transportation industry. Familiarity with freight management software, transportation management systems (TMS), and often customs documentation or regulatory procedures is essential. Excellent communication, problem-solving abilities, and customer service skills help Freight Agents build relationships and efficiently resolve shipping issues. These competencies are vital to ensure timely and cost-effective freight movement while maintaining compliance and customer satisfaction.

What are some common challenges freight agents face when coordinating shipments, and how can they effectively address them?

Freight Agents often encounter challenges such as last-minute changes to delivery schedules, unexpected shipping delays, and coordinating between multiple carriers and clients. Effective communication and proactive problem-solving are key to managing these issues. Building strong relationships with carriers, staying organized with shipment tracking tools, and maintaining flexibility can help Freight Agents adapt quickly and ensure customer satisfaction. Additionally, staying updated on industry regulations and best practices helps prevent compliance-related setbacks.

What is the difference between Freight Agent vs Freight Broker?

AspectFreight Agent
AspectFreight Broker
  • Credentials: Both typically require a freight broker license; freight agents often work under a broker's authority.
  • Work Environment: Both operate in logistics, coordinating shipments, often from home or office settings.
  • Employer & Industry: Both are employed by or work with freight brokerage firms in the transportation industry.
  • Search & Comparison: People often compare these roles when exploring careers or services in freight logistics.

In summary, freight agents work under freight brokers to sell transportation services, focusing on customer relationships, while freight brokers independently connect shippers and carriers, handling more of the licensing and regulatory responsibilities.

Is becoming a freight agent worth it?

A freight agent coordinates shipments between shippers and carriers, often working independently or for logistics companies. The role typically requires strong communication skills, knowledge of transportation regulations, and the ability to manage customer relationships, with earnings based on commissions or fees. It can be a viable career for those interested in logistics and sales, but income and job stability vary depending on market conditions and experience.
More about Freight Agent jobs

What are the most commonly searched types of Freight Agent jobs in Virginia?

The most popular types of Freight Agent jobs in Virginia are:

What are popular job titles related to Freight Agent jobs in Virginia?

For Freight Agent jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Freight Agent jobs in Virginia look for?

The top searched job categories for Freight Agent jobs in Virginia are:

What cities in Virginia are hiring for Freight Agent jobs?

Cities in Virginia with the most Freight Agent job openings:

What are popular job titles related to Freight Agent jobs in VA?

For Freight Agent jobs in VA, the most frequently searched job titles are:

Freight Agent jobs near you
Infographic showing various Freight Agent job openings in Virginia as of September 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,774 per year, or $24.4 per hour.

Ocean Import Customer Service Agent

Sterling, VA • On-site

Hire With Ease
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Hire With Easeexternal

$60K - $75K/yr

Full-time

PTO

Re-posted 23 days ago

Key responsibilities

  • Supporting the daily operations of freight forwarding, including quoting, arranging, routing, tracking, costing, and rating shipments.

  • Providing superior service to clients by managing shipments efficiently and communicating proactively about key milestones.

  • Applying operational expertise across international and domestic freight, including handling specialized logistics requests such as HazMat/DG, ITAR-controlled movements, and high-risk shipments.

Job description

About Us

At RXO Freight Forwarding (A sister company of XPO), we proactively manage the challenges of high-value, time-sensitive, and delicate shipments. Our commitment is honesty, integrity, great customer service, and no surprises.

Our vision is to provide our team members with a fun, family-oriented, and rewarding work environment. We go out of our way to create an environment where your hard work is recognized and appreciated. We are results-based and not time-based, and all team members are self-managed.

About the Opportunity

We are seeking an experienced Ocean Import Customer Service Agent to support the daily operations of our freight forwarding company in an in-office role based in Sterling, VA. This position is critical in supporting our government and commercial customers both domestically and abroad.

The ideal candidate is detail-oriented, dependable, and comfortable managing multiple priorities in a fast-paced logistics environment. You will serve as a key point of coordination across all stakeholders, with key touchpoints of quoting, arranging, routing, tracking, costing, and rating shipments.

Key Responsibilities

  • Providing superior service to all our clients, where our customers are never caught off guard
  • Working in a very fast-paced environment. Our loyal customers appreciate our sense of urgency and our aggressiveness towards making sure their shipments are handled properly
  • Working in ALL areas of the freight forwarding process
  • Working with others on a team to accomplish a shared goal
  • Applying comprehensive operational expertise spanning international and domestic freight, HazMat/DG handling, ITAR-controlled movements, and other specialized or high-risk logistics requests
  • Taking initiative and ownership, making decisions, being proactive, and working with cross-functional teams to optimize solutions for stakeholders

Qualifications

  • Minimum of 3 years of proven experience in international ocean freight handling FCL and LCL shipments, working with overseas customers, agents, and carriers to coordinate movements of import and export container business (Required)
  • Understanding of and experience with the various carrier networks that support international, domestic, and multi-modal transportation globally (Required)
  • Experience working within a Transportation Management System (TMS) (Required)
  • Ability to work on multiple stages of shipments at one time — you may be quoting loads, operating shipments, and billing past movements all in the same day
  • Experience providing timely communications to customers in a professional manner, typically within hours, if not minutes, of key milestones
  • Close attention to detail, excellent verbal and written communication skills
  • Proficient in MS Office Suite
  • Breakbulk, out-of-gauge, RORO, or international air experience (Plus)
  • Experience with hazmat, dangerous goods, or ITAR (Plus)
  • Familiarity with shipping requirements for DOD, DOS, U.S. Government agencies, defense contractors, and related government programs (Plus)

Key Traits of a Successful Candidate

  • Creative problem solver who can follow established procedures while also thinking outside the box to navigate unique challenges and deliver effective outcomes
  • Exceptional customer service with the desire to serve our clients in the best possible manner
  • Ability to manage multiple tasks at once, juggling priorities that may shift throughout the day with urgency
  • Strong execution and follow-through, and demonstrates ownership from start to finish, ensuring seamless handoffs that enable others to work efficiently and effectively

What We Offer

  • Salary of $60,000–$75,000, commensurate with experience
  • Full-time, in-office position, Monday through Friday, standard business hours.
  • Full benefits package and PTO
  • On-call rotation once every 7–9 weeks (remote, with company-provided laptop and cell phone)
  • A results-based work culture where your contributions are recognized and appreciated
  • A fun, family-oriented team environment with strong leadership support

Location

Sterling, VA 20166

How to Apply

This is a direct-hire opportunity with RXO Freight Forwarding. The hiring process is being facilitated by Hire With Ease. We kindly ask that all applicants apply through an official job board portal. We look forward to reviewing your application!

Directly on this job board by following the application instructions provided or through our company's hiring portal at: https://hirewithease.com/hire-with-ease-jobs-board/