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Freelance Software Support Engineer Jobs in New York

Desktop Support Engineer Location: Newark, NJ 100% Onsite, 5 days a week. Local candidates ... Laptops/Desktops troubleshooting, troubleshooting hardware and software issues, installing software ...

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Senior IT Support Engineer

New York, NY · On-site

$110K - $130K/yr

NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position ... Software Support * Administer Microsoft Windows Server OS and Server based applications.

We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE ... As an AI Support Engineer, you will be responsible for resolving complex technical issues for ...

We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE ... As an AI Support Engineer, you will be responsible for resolving complex technical issues for ...

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Freelance Software Support Engineer information

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in New York? The most popular types of Software Support Engineer jobs in New York are:
What job categories do people searching Freelance Software Support Engineer jobs in New York look for? The top searched job categories for Freelance Software Support Engineer jobs in New York are:
What cities in New York are hiring for Freelance Software Support Engineer jobs? Cities in New York with the most Freelance Software Support Engineer job openings:
Software Support Engineer

Full-time

Posted 3 days ago


Job description

At Vicon, we are building the security and monitoring solutions of the future through inventive product design and innovative engineering. With a long and rich history serving the security and monitoring needs of some of the most important institutions in America, our exactness and ability to execute are pivotal to our core organizational mission. Our mission is to build the best video security solutions to create a safer and smarter world.

Vicon is looking for a Software Support Engineer to join our team. Software Support Engineers support our engineering organization with customer field issues by debugging problems and creating and deploying code patches.  This developer would work as part of Vicon’s product development team.  

Responsibilities:

  • Work with Vicon's software development teams across the globe on the development of Vicon's products.
  • Help Tech Support in identifying and resolving field issues.
  • Diagnose and debug major issues in our customer's environments.
  • Create and deploy code patches to resolve customer problems.
  • Configure and troubleshoot third party integrations with our product.
  • Work with the development team to define add features for troubleshooting and observability.
  • Ensure all products are built and released with an appropriate level of quality.

Qualifications

  • Bachelor's degree in computer science or computer engineering, or at least 3 years of software development experience.
  • Hands-on development experience knowledge of the product life cycle.
  • Excellent code writing skills, and a commitment to writing high quality code.
  • In-depth knowledge of .NET technologies with its basics
  • Experience in performing third party integrations.
  • Knowledge of network, client side and open source
  • Experience in software architecture and design principles
  • Exposure to TFS, GitHub and Advance Installer is an added advantage.
  • Exposure of using 3rdparty tools like, postman, fiddler, Wireshark, etc.
  • Ability to revise, update, refactor and debug code
  • Experience in running SQL queries and working on SQL Database. Knowledge of best practices when dealing with relational databases
  • Capable of troubleshooting common database issues
  • Excellent analytical and problem-solving skills.
  • Positive attitude and a team-first orientation.
  • Commitment to delivering quality products and services to customers.
  • Must be local to Hauppauge, NY