We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Quick apply
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Product Support Engineer
Chicago, IL · On-site
$90 - $130/hr
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
New
Product Support Engineer
Chicago, IL · On-site
$90 - $130/hr
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
New
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Quick apply
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Product Support Engineer
Bolingbrook, IL · On-site
$90 - $130/hr
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
New
Product Support Engineer
Bolingbrook, IL · On-site
$90 - $130/hr
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
New
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Quick apply
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Product Support Engineer
Joliet, IL · On-site
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Quick apply
Product Support Engineer
Joliet, IL · On-site
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Collaborate directly with traders and developers to relay critical system and software issues, and ... Prior experience supporting end users in a high-pressure, fast-paced environment * Excellent ...
Collaborate directly with traders and developers to relay critical system and software issues, and ... Prior experience supporting end users in a high-pressure, fast-paced environment * Excellent ...
Technical Support Engineer
Chicago, IL · On-site
The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Strong technical expertise supporting application software, hardware, networking, APIs, mobile ...
New
Technical Support Engineer
Chicago, IL · On-site
The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Strong technical expertise supporting application software, hardware, networking, APIs, mobile ...
New
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Quick apply
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Product Support Engineer
Chicago, IL · On-site
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
Product Support Engineer
Chicago, IL · On-site
About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory
The Software Support Engineer is responsible for delivering high-quality technical support, installation, and training for software solutions. This role combines customer-facing support with hands-on ...
The Software Support Engineer is responsible for delivering high-quality technical support, installation, and training for software solutions. This role combines customer-facing support with hands-on ...
Production Support Engineer
Chicago, IL · On-site
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production ... Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and ...
Production Support Engineer
Chicago, IL · On-site
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production ... Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and ...
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Holding an ITIL or relevant BMC Software certification is highly valued.
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Holding an ITIL or relevant BMC Software certification is highly valued.
BMC Helix Support Engineer
Chicago, IL · On-site
$60/hr
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Holding an ITIL or relevant BMC Software certification is highly valued.
BMC Helix Support Engineer
Chicago, IL · On-site
$60/hr
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Holding an ITIL or relevant BMC Software certification is highly valued.
Production Support Engineer
Chicago, IL · On-site
$43.25 - $56.50/hr
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... software bugs and architectural edge cases Write test and safely deploy highquality code hotfixes ...
Production Support Engineer
Chicago, IL · On-site
$43.25 - $56.50/hr
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... software bugs and architectural edge cases Write test and safely deploy highquality code hotfixes ...
Lead Software Engineer
Chicago, IL · On-site +1
The Lead Software Engineer is responsible for a scope of significant size or functional area ... Collaborate with, support, and help the team members to grow and realize their full potential, and ...
Lead Software Engineer
Chicago, IL · On-site +1
The Lead Software Engineer is responsible for a scope of significant size or functional area ... Collaborate with, support, and help the team members to grow and realize their full potential, and ...
BMC Helix Support Engineer
Chicago, IL · Hybrid
$60/hr
\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role ... Holding an ITIL or relevant BMC Software certification is highly valued. \n \n \n
BMC Helix Support Engineer
Chicago, IL · Hybrid
$60/hr
\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role ... Holding an ITIL or relevant BMC Software certification is highly valued. \n \n \n
Freelance Software Support Engineer information
What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?
| Aspect | Freelance Software Support Engineer | Technical Support Specialist |
|---|---|---|
| Credentials | Relevant certifications (e.g., CompTIA, Microsoft) | Often similar certifications, sometimes less specialized |
| Work Environment | Freelance, remote or on-site, project-based | In-house or remote, employed by a company |
| Employer & Industry | Clients across various industries, independent contractors | Typically employed by tech companies, service providers |
| Search & Comparison Intent | Freelance Software Support Engineer vs Technical Support Specialist |
The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.
What are the most commonly searched types of Software Support Engineer jobs in Illinois?
The most popular types of Software Support Engineer jobs in Illinois are:
What are popular job titles related to Freelance Software Support Engineer jobs in Illinois?
For Freelance Software Support Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Freelance Software Support Engineer jobs in Illinois look for?
The top searched job categories for Freelance Software Support Engineer jobs in Illinois are:
What cities in Illinois are hiring for Freelance Software Support Engineer jobs?
Cities in Illinois with the most Freelance Software Support Engineer job openings:
Full-time
Re-posted 27 days ago
Job description
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.
You should also be familiar with remote troubleshooting techniques.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Requirements
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude