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Freelance Remote Email Customer Service Jobs (NOW HIRING)

tarte cosmetics

Freelance Graphic Designer

Freelance Graphic Designer - Remote tarte is seeking a creative, trend-savvy freelance graphic ... Concept and design email graphics, website banners, and digital ads to support marketing campaigns.

Copart, Inc.

Remote Customer Service Representative

$18 - $24/hr

Position may expand to include Chat and Email Customer Support. Answer and place call in a ... Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient ...

Copart, Inc.

Remote Customer Service Representative

$18 - $24/hr

Position may expand to include Chat and Email Customer Support. Answer and place call in a ... Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient ...

Copart, Inc.

Remote Customer Service Representative

$18 - $24/hr

Position may expand to include Chat and Email Customer Support. Answer and place call in a ... Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient ...

Copart, Inc.

Remote Customer Service Representative

$18 - $24/hr

Position may expand to include Chat and Email Customer Support. Answer and place call in a ... Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient ...

Sweet Fish Media

Freelance Producer

Winter Garden, FL · Remote

$40/hr

Supporting remote recordings and preparing materials for upcoming shoots * Partnering with an ... services This Role Is NOT For You If... * You want to specialize primarily as a videographer or ...

Sweet Fish Media

Freelance Producer

Winter Garden, FL · On-site +1

$40/hr

Supporting remote recordings and preparing materials for upcoming shoots * Partnering with an ... services This Role Is NOT For You If... * You want to specialize primarily as a videographer or ...

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the ... You will receive an email within the next 2 minutes after applying, check your inbox or spam folder ...

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Freelance Remote Email Customer Service information

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How much do freelance remote email customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for freelance remote email customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Email Customer Service vs Freelance Remote Live Chat Customer Support?

AspectFreelance Remote Email Customer ServiceFreelance Remote Live Chat Customer Support
CredentialsBasic customer service skills, communication skillsSimilar credentials, often requiring quick typing skills
Work EnvironmentResponding to emails asynchronouslyReal-time chat interactions
Industry UsageCommon in e-commerce, tech support, SaaSPopular in tech, retail, and service industries
Search & Comparison IntentOften searched for as a flexible, freelance customer support roleCompared for real-time support capabilities

Both roles involve assisting customers remotely, but email customer service focuses on asynchronous communication via email, while live chat customer support provides real-time assistance through chat. The skills and credentials are similar, but the work environment and interaction speed differ, catering to different customer support needs.

More about Freelance Remote Email Customer Service jobs
What cities are hiring for Freelance Remote Email Customer Service jobs? Cities with the most Freelance Remote Email Customer Service job openings:
What are the most commonly searched types of Remote Email Customer Service jobs? The most popular types of Remote Email Customer Service jobs are:
What states have the most Freelance Remote Email Customer Service jobs? States with the most job openings for Freelance Remote Email Customer Service jobs include:
What job categories do people searching Freelance Remote Email Customer Service jobs look for? The top searched job categories for Freelance Remote Email Customer Service jobs are:
Freelance Remote Email Customer Service jobs near you
Infographic showing various Freelance Remote Email Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 36% Full Time, 53% Part Time, and 10% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Digital Marketing Specialist- Email & CRM (Remote)

Mercury Radio Arts

Dallas, TX • Remote

$70K - $80K/yr

Full-time

Posted 22 days ago

Job description

NOTE TO APPLICANTS: When applying, please provide a brief cover letter demonstrating 1) your writing skills; 2) your familiarity with Glenn Beck and his brand; and 3) why you are a good fit for this role. Candidates that do not provide this will not be considered.
About Mercury Radio Arts & TorchMercury Radio Arts is the media company founded by Glenn Beck, home to his national radio show and a growing portfolio of content, platforms, and initiatives.Our newest venture, Torch, is a direct-to-audience platform built for people who want more than headlines and noise. It's focused on truth, history, faith, and the ideas that shape a free society. Through original programming, deep-dive investigations, and immersive storytelling, Torch is designed to inform, challenge, and equip people to better understand the world around them.We're building something intentional. And we're looking for people who want to be part of it.About the Role

This isn't just an email marketing job.

We're building a direct relationship with an audience that cares deeply about truth, history, faith, and the future of the country. And how we communicate with that audience matters.

We're looking for someone to own that responsibility.

What You'll DoEmail & Messaging (Core Responsibility)
  • Write and execute daily, weekly, and campaign-based emails
  • Develop compelling, on-brand copy that reflects our voice and mission
  • Build and deploy campaigns in our ESP
  • Manage segmentation, targeting, and personalization
  • Own the messaging calendar tied to our biggest moments (special releases, live events, etc)
  • Work closely with our content and production teams to amplify what matters most
Lifecycle & Journey Management
  • Design and optimize the journeys that shape how people experience Torch:
    • First impression (welcome/onboarding)
    • Ongoing engagement
    • Re-engagement when people drift away
  • Make every touchpoint feel intentional, not automated
Analytics & Optimization
  • Track and report on performance (open rates, CTR, conversions, revenue)
  • Run A/B tests on subject lines, messaging, and offers
  • Identify trends and provide actionable insights to improve performance
  • Help define and measure lifecycle KPIs (engagement, retention, LTV)
Take Ownership of the Audience
  • Build smart segmentation and targeting strategies
  • Maintain list health and data integrity
  • Help us better understand who our audience is and what they need
What We're Looking For
  • 2-4 years of experience in email or lifecycle marketing
  • A strong writer who knows how to hold attention and communicate clearly
  • Experience with email platforms (bonus points if you have used Iterable)
  • Someone who understands both storytelling and performance
  • Familiarity with segmentation, personalization, and automation
  • Someone who cares about the missionnot just the mechanics
What Success Looks Like
  • Our emails get opened, read, and shared
  • Our audience feels more connected, informed, and engaged
  • We are acquiring and retaining more subscribers to Torch
  • We build a stronger, more resilient direct relationship with our audience

If you're just looking to manage campaigns, this probably isn't the right fit. But if you want to help build something truly meaningful we'd love to talk. Only candidates that submit a cover letter explaining why they are a good fit for this role will be considered.