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Freelance Remote Email Customer Service Jobs (NOW HIRING)

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Customer service specialist

Atlanta, GA · Remote

$2.5K - $4.5K/yr

Customer Service Specialist Contract / FreelanceRemote • Mid-Level (2+ Years) About Equipped ... Respond to customer inquiries via phone, email, chat, and text. * Assist with account setup ...

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... email, chat, or call. You work from home, and will be paid for each ticket solved. The price of ... Excellent customer service abilities * Good phone etiquette and communication skills * Excellent ...

Customer Service Representative

$16.50 - $22.25/hr

Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

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Freelance Remote Email Customer Service information

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How much do freelance remote email customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for freelance remote email customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Email Customer Service vs Freelance Remote Live Chat Customer Support?

AspectFreelance Remote Email Customer ServiceFreelance Remote Live Chat Customer Support
CredentialsBasic customer service skills, communication skillsSimilar credentials, often requiring quick typing skills
Work EnvironmentResponding to emails asynchronouslyReal-time chat interactions
Industry UsageCommon in e-commerce, tech support, SaaSPopular in tech, retail, and service industries
Search & Comparison IntentOften searched for as a flexible, freelance customer support roleCompared for real-time support capabilities

Both roles involve assisting customers remotely, but email customer service focuses on asynchronous communication via email, while live chat customer support provides real-time assistance through chat. The skills and credentials are similar, but the work environment and interaction speed differ, catering to different customer support needs.

More about Freelance Remote Email Customer Service jobs
What cities are hiring for Freelance Remote Email Customer Service jobs? Cities with the most Freelance Remote Email Customer Service job openings:
What are the most commonly searched types of Remote Email Customer Service jobs? The most popular types of Remote Email Customer Service jobs are:
What states have the most Freelance Remote Email Customer Service jobs? States with the most job openings for Freelance Remote Email Customer Service jobs include:
What job categories do people searching Freelance Remote Email Customer Service jobs look for? The top searched job categories for Freelance Remote Email Customer Service jobs are:
Infographic showing various Freelance Remote Email Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.
Looking for Phone/Live Chat/Email Remote Based Customer Service Agents

Looking for Phone/Live Chat/Email Remote Based Customer Service Agents

ValuedHR Business Services LLC

Remote

$15.75 - $21.25/hr

Other

Posted 12 days ago


Job description

Job Description:
Company Overview:
ValuedHR Business Services LLC is a leading provider of human resources solutions for businesses of all sizes. Our goal is to help companies streamline their HR processes and improve their overall efficiency. We are currently seeking highly motivated and customer-focused individuals to join our team as Remote Customer Service Agents.
Job Overview:
As a Remote Customer Service Agent, you will be responsible for providing exceptional customer service to our clients through phone, live chat, and email communication channels. Your primary focus will be to assist our clients with any inquiries or concerns they may have regarding our services. This is a freelance position, allowing you to work from the comfort of your own home.
Key Responsibilities:
- Respond to customer inquiries and provide accurate information about our services
- Assist customers with any technical issues they may encounter
- Process customer orders and payments
- Maintain a high level of customer satisfaction by resolving any issues or complaints in a timely and professional manner
- Collaborate with team members to ensure a seamless customer experience
- Keep detailed records of customer interactions and transactions
- Proactively identify opportunities to improve the customer experience and provide feedback to the team
Qualifications:
- Minimum of 1 year experience in a customer service role
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficient in Microsoft Office and basic computer skills
- Availability to work flexible hours, including evenings and weekends
- Previous experience in a remote or freelance role is a plus
Why Work With Us:
- Flexible work schedule and the ability to work from home
- Opportunity for growth and development within the company
- Supportive and collaborative team environment
- Chance to work with a diverse range of clients and industries
If you are a self-motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team at ValuedHR Business Services LLC and help us make a positive impact on businesses around the world.
Required Skills:
• Communication Skills
• BASIC
• Chat
• LLC
• Customer Experience
• Compensation
• Human Resources
• Availability
• Customer Satisfaction
• Payments
• Records
• Email
• Customer Service
• Microsoft Office
• Business
• Communication