ZipRecruiter

Log In

2

Freelance Remote Email Chat Support Jobs (NOW HIRING)

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative SA

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative AE

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative PT

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative EG

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Simera

Chat Support Representative AR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

... remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... support through online chat, email, and other digital communication channels. You will be ...

Qode

Remote Live Chat Agent

OR · On-site +1

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... support through online chat, email, and other digital communication channels. You will be ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... support through online chat, email, and other digital communication channels. You will be ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... support through online chat, email, and other digital communication channels. You will be ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative US Energy Windows & Doors is seeking a friendly ... support through online chat, email, and other digital communication channels. You will be ...

previous page

Showing results 41-60

All JobsRemote JobsFreelance JobsTechnology JobsFreelance Remote Email Chat Support Jobs

Freelance Remote Email Chat Support information

See salary details

$9

$16

$20

How much do freelance remote email chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for freelance remote email chat support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Email Chat Support vs Customer Service Representative?

AspectFreelance Remote Email Chat SupportCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentOffice or call center, fixed hours
Required CredentialsBasic communication skills, tech-savvyHigh school diploma, customer service training
Employer & Industry UsageFreelance platforms, online companiesCorporations, retail, telecom
Work TasksResponding to emails and chat inquiriesHandling calls, resolving customer issues

Freelance Remote Email Chat Support offers flexible, independent work primarily through online communication channels, while Customer Service Representatives typically work in a fixed environment handling calls and in-person interactions. Both roles require strong communication skills but differ in work setting and structure.

More about Freelance Remote Email Chat Support jobs

What cities are hiring for Freelance Remote Email Chat Support jobs?

Cities with the most Freelance Remote Email Chat Support job openings:

What are the most commonly searched types of Remote Email Chat Support jobs?

The most popular types of Remote Email Chat Support jobs are:

What states have the most Freelance Remote Email Chat Support jobs?

States with the most job openings for Freelance Remote Email Chat Support jobs include:

What are popular job titles related to Freelance Remote Email Chat Support jobs?

For Freelance Remote Email Chat Support jobs, the most frequently searched job titles are:

Freelance Remote Email Chat Support jobs near you
Infographic showing various Freelance Remote Email Chat Support job openings in the United States as of September 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Chat Support Representative GH

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 10 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Apply