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Live Chat Support Specialist
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Live Chat Support Specialist
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This is a remote role, based in Pacific Time. Responsibilities * Develop a comprehensive ... E-Mail and Chat) experience, which may include internships (previous experience in providing ...
Freelance Remote Email Chat Support information
See salary details
$9.86 - $10.84
1% of jobs
$10.84 - $11.82
1% of jobs
$11.82 - $12.81
3% of jobs
$12.81 - $13.79
6% of jobs
$13.79 - $14.77
11% of jobs
$14.90 is the 25th percentile. Wages below this are outliers.
$14.77 - $15.76
19% of jobs
The median wage is $16.17 / hr.
$15.76 - $16.74
19% of jobs
$17.48 is the 75th percentile. Wages above this are outliers.
$16.74 - $17.72
18% of jobs
$17.72 - $18.71
11% of jobs
$18.71 - $19.69
6% of jobs
$19.69 - $20.67
3% of jobs
$9
$16
$20
How much do freelance remote email chat support jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for freelance remote email chat support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.
What is the difference between Freelance Remote Email Chat Support vs Customer Service Representative?
| Aspect | Freelance Remote Email Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, flexible hours, independent | Office or call center, fixed hours |
| Required Credentials | Basic communication skills, tech-savvy | High school diploma, customer service training |
| Employer & Industry Usage | Freelance platforms, online companies | Corporations, retail, telecom |
| Work Tasks | Responding to emails and chat inquiries | Handling calls, resolving customer issues |
Freelance Remote Email Chat Support offers flexible, independent work primarily through online communication channels, while Customer Service Representatives typically work in a fixed environment handling calls and in-person interactions. Both roles require strong communication skills but differ in work setting and structure.
More about Freelance Remote Email Chat Support jobs
What cities are hiring for Freelance Remote Email Chat Support jobs?
Cities with the most Freelance Remote Email Chat Support job openings:
What are the most commonly searched types of Remote Email Chat Support jobs?
The most popular types of Remote Email Chat Support jobs are:
What states have the most Freelance Remote Email Chat Support jobs?
States with the most job openings for Freelance Remote Email Chat Support jobs include:
What job categories do people searching Freelance Remote Email Chat Support jobs look for?
The top searched job categories for Freelance Remote Email Chat Support jobs are:
$19.25 - $25.50/hr
Other
Re-posted yesterday
Job description
Live Chat Support Agent
Phoenix, Arizona, United States
Job OverviewPosition: Live Chat Support Agent
Location: Remote
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.