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Freelance Onsite It Support Technician Jobs in Illinois

Chameleon Integrated Services

IL · On-site

$40K - $45K/yr

Chameleon Integrated Services is currently looking for an AV/Move/LRA Support Technician to support ... The AV/Move/LRA support team will support the IT team's initiative to maintain a high level of ...

Harbor

IT Desktop Support Technician

Chicago, IL · On-site

IT Desktop Support Technician Harbor is seeking a proactive and detail-oriented Desktop Support ... Provide Tier I/II onsite desktop support for Windows laptops, monitors, mobile devices, docks, and ...

Solution Partners, Inc.

IT Support Technician

Bolingbrook, IL · On-site

$21.25 - $29.25/hr

Responsible for the fulfillment of IT service catalog requests from customers. Required Knowledge, Skills, and Abilities * 2 or more years of experience working in a technical support role provide ...

Harbor

IT Desktop Support Technician

Chicago, IL · On-site

... Support Technician to provide hands-on, on-site, IT support for our Chicago office. This role is ... Provide Tier I/II onsite desktop support for Windows laptops, monitors, mobile devices, docks, and ...

Middleground

IT Support On-Site Technician

Westchester, IL · On-site

$21.25 - $29.25/hr

Middleground, established in 2009, is a growing IT Managed Service Provider located in Westchester (20 minutes to the Chicago Loop and most suburbs) is seeking a Field Support Technician to join our ...

Systems Solutions

IT Support Specialist

Fairfield, IL · On-site

This position may be called a Helpdesk Engineer, IT Technician, or Desktop Support Specialist in ... Serve as the primary responder for onsite IT service requests. * Triages complex service requests ...

Harbor

IT Desktop Support Technician

Chicago, IL · On-site

... Support Technician to provide hands-on, on-site, IT support for our Chicago office. This role is ... Provide Tier I/II onsite desktop support for Windows laptops, monitors, mobile devices, docks, and ...

AA2IT

Desktop Support Tech

Lombard, IL · On-site

$19.75 - $25.25/hr

Executive Admin Support Technician Location: 720 E Butterfield Rd, Lombard 100% onsite The role is ... The role requires the VIP IT Support staff member(s) to work in the Lombard, IL office Monday ...

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Freelance Onsite It Support Technician information

What are the key skills and qualifications needed to thrive as a Freelance Onsite IT Support Technician, and why are they important?

To thrive as a Freelance Onsite IT Support Technician, you need strong problem-solving abilities, knowledge of hardware and software troubleshooting, and typically a background in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and various operating systems is essential. Excellent communication, customer service orientation, and adaptability help you build trust and efficiently resolve client issues. These skills and qualities are crucial for delivering prompt, reliable support and maintaining client satisfaction in diverse technical environments.

What are some common challenges faced by Freelance Onsite IT Support Technicians when working with new clients?

Freelance Onsite IT Support Technicians often encounter challenges such as quickly adapting to unfamiliar IT environments, understanding unique client systems, and managing client expectations within tight timeframes. Building trust with new clients requires strong communication and problem-solving skills, as well as the ability to work independently without immediate backup. Additionally, technicians must stay up-to-date with a variety of hardware and software to troubleshoot diverse technical issues efficiently.

What does a Freelance Onsite IT Support Technician do?

A Freelance Onsite IT Support Technician provides technical assistance directly at a client's location, troubleshooting computer hardware, software, and network issues. They are responsible for installing, maintaining, and repairing IT systems, ensuring minimal downtime and smooth operation. As freelancers, they often work with multiple clients, responding to on-demand service requests. Their tasks can include setting up workstations, resolving connectivity problems, and providing user training or support as needed.

What is the difference between Freelance Onsite IT Support Technician vs IT Support Specialist?

AspectFreelance Onsite IT Support TechnicianIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+ often preferredSimilar certifications, often with additional vendor-specific credentials
Work EnvironmentIndependent, on-demand onsite support for clientsIn-house or remote support within organizations
Employer & Industry UsageFreelance/contract basis, various industriesTypically employed by a company or IT service provider

While both roles require technical certifications and involve troubleshooting hardware and software issues, Freelance Onsite IT Support Technicians work independently providing on-site services to multiple clients, whereas IT Support Specialists are usually employed by a single organization, offering ongoing support either remotely or on-site.

What are the most commonly searched types of Onsite It Support Technician jobs in Illinois? The most popular types of Onsite It Support Technician jobs in Illinois are:
What are popular job titles related to Freelance Onsite It Support Technician jobs in Illinois? For Freelance Onsite It Support Technician jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Freelance Onsite It Support Technician jobs in Illinois look for? The top searched job categories for Freelance Onsite It Support Technician jobs in Illinois are:
What cities in Illinois are hiring for Freelance Onsite It Support Technician jobs? Cities in Illinois with the most Freelance Onsite It Support Technician job openings:
Freelance Onsite It Support Technician jobs near you
IT Support Technician

IT Support Technician

Chameleon Integrated Services

Scott Air Force Base, IL • On-site

$40K - $45K/yr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description


We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro-active stance.
Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity.  We secure some of the most sensitive data for the Department of Defense and for other U. S. federal government agencies.  We are known for the great care we take with clients and employees, and we believe in promoting from within.
We offer a Full Benefits package including:
  • Competitive Employee Health Insurance options including dental
  • 100% company paid vision plan
  • 401K plan with generous company match and no vesting period
  • 100% company paid Life insurance
  • 100% company paid long and short-term disability insurance
  • Training allowance
  • PTO and more
 
The Position:
Chameleon Integrated Services is currently looking for an AV/Move/LRA Support Technician to support one of our federal clients at Scott AFB.
This position requires a Secret security clearance with Top-Secret eligibility.
Overview:
This position will support the Audio Video, Move, and LRA duties at DISA Global. The AV/Move/LRA support team will support the IT team's initiative to maintain a high level of system availability. They will work tickets that are escalated to their group. They provide a quality customer experience, vulnerability mitigation and documentation, network security investigations/forensics, biweekly Change Advisory Board participation, attend weekly teleconferences, incident escalation, and tracking trouble tickets via Service Now ITSM+.
 Responsibilities:
  • Provides input to deliverables as required
  • Provision user’s accounts.
  • Work with Global Service Desk to resolve/solution and track open service tickets
  • Provide Level-2/3 support and troubleshooting to resolve issues.
  • Provide end user desk setups (cube moves)
  • Provide Command Level AV support (run DCS and GVS meetings)
  • Have the ability to configure, manage, and administer nuances of M365 Teams and the integration of M365 Teams as a primary source of organizational collaboration.
  • Responsible for completing room setup for these meeting/conferences/town hall meetings/training classes.  Setup shall include configuring and testing all A/V aspects of the event (phones, VTC, audio, network connectivity, etc.). 

Education & Experience:
 
  • Knowledge of Windows 11 support & technical troubleshooting skills
  • Knowledge of all Microsoft Office 365 applications and Microsoft Teams
  • Excellent written and verbal business communication skills with ability to concisely communicate issues to management, users and peers with diverse backgrounds and cultures
  • Large team experience with proven ability to follow direction and contribute ideas to achieve team goals and improve processes
  • Ability to follow & enforce established processes and security guidelines and effectively communicate them to users
  • Ensure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users
  • Candidate must be reliable, on-time and able to complete tasks by target dates
  • Maintain a professional work ethic & demeanor
  • Excellent organization & time management skills
  • Candidate must be self-motivated, driven to learn with a focus on continuous improvement
  • Lift 50+ pounds of equipment
  • On-site hours for this job are 0600-1530, Monday through Friday. 
 
 
Clearance:
  • Secret Clearance with Top-Secret eligibility
Pay:
  • $50,000-$55,000
Location: Scott AFB, IL 62225
 

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”

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