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Freelance Online Reputation Management Jobs (NOW HIRING)

NetReputation

Senior Strategy Manager

Sarasota, FL · Remote

$95K - $115K/yr

Who We Are NetReputation is the premier online reputation management firm trusted by the world's most recognized Enterprise and SMB brands, influential executives, and discerning private individuals.

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Freelance Online Reputation Management information

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How much do freelance online reputation management jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for freelance online reputation management in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is freelance online reputation management?

Freelance online reputation management involves working independently to help individuals or businesses monitor, improve, and maintain their reputation on the internet. This includes managing online reviews, addressing negative feedback, creating positive content, and ensuring search results reflect a favorable image. Freelancers in this field use various strategies such as SEO, content creation, and social media management to influence public perception. Their goal is to build trust and credibility for clients in the digital space.

What are some common challenges faced by freelance online reputation management professionals, and how can they be addressed?

Freelance online reputation management professionals often encounter challenges such as handling negative reviews, managing client expectations, and staying updated with evolving digital platforms. Balancing multiple clients' needs and maintaining confidentiality can also be demanding. To address these challenges, it's important to set clear communication protocols, use reliable tracking tools, and continuously educate oneself on the latest trends in digital reputation strategies. Developing strong crisis management skills and establishing transparent reporting methods can also help build trust and demonstrate value to clients.

What is the difference between Freelance Online Reputation Management vs Freelance Social Media Manager?

AspectFreelance Online Reputation ManagementFreelance Social Media Manager
Primary FocusMonitoring and improving online reputation, handling reviews, and managing public perceptionCreating, scheduling, and managing social media content across platforms
Skills & CertificationsSEO, PR, communication skills, reputation management toolsContent creation, social media platforms, analytics tools
Work EnvironmentRemote, client sites, online platformsRemote, client sites, online platforms
Industry UsageBusinesses seeking reputation enhancementBrands, influencers, companies promoting engagement

While both roles operate remotely and require digital skills, Freelance Online Reputation Management focuses on safeguarding and improving a client's online image, whereas Freelance Social Media Manager concentrates on content creation and engagement across social platforms. Understanding these differences helps clients choose the right freelancer for their needs.

What are the key skills and qualifications needed to thrive as a freelance online reputation management professional?

To thrive as a Freelance Online Reputation Management professional, you need expertise in digital marketing, SEO, content creation, and analytics, often supported by a relevant degree or certifications in digital marketing. Familiarity with reputation monitoring tools like Google Alerts, Brand24, and social media management platforms is crucial. Excellent communication, problem-solving abilities, and adaptability help build client trust and effectively manage crises. These skills ensure you can protect and enhance client reputations, respond swiftly to negative feedback, and maintain a strong online presence.
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What are the most commonly searched types of Online Reputation Management jobs? The most popular types of Online Reputation Management jobs are:
What states have the most Freelance Online Reputation Management jobs? States with the most job openings for Freelance Online Reputation Management jobs include:
What job categories do people searching Freelance Online Reputation Management jobs look for? The top searched job categories for Freelance Online Reputation Management jobs are:
Freelance Online Reputation Management jobs near you
Infographic showing various Freelance Online Reputation Management job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Manager, Digital Experience - Reputation

Beth Israel Lahey Health

Boston, MA • On-site

$95K - $115K/yr

Other

Posted 26 days ago

Beth Israel Lahey Health rating

7.0

Company rating: 7.0 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

Manager, Digital Experience - Reputation

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

The Manager, Digital Experience - Reputation is responsible for system-wide online reputation strategy for a large, integrated health system. This role is responsible for internal and externally owned channels. This person will oversee monitoring, protecting, and strengthening the organization's digital reputation across providers, locations, and service lines, ensuring accuracy, trust, and a consistent patient-centered experience across all digital touchpoints.

Primary Responsibilities

  • Lead the development and execution of a comprehensive online reputation strategy across the health system
  • Oversee monitoring, analysis, and response to online reviews, ratings, and patient feedback across third-party platforms and search ecosystems
  • Own governance and maintenance of the system provider and location data across internal systems and external platforms
  • Ensure all public-facing responses and reputation activities comply with HIPAA, privacy regulations, and organizational standards
  • Produce executive-ready reporting and insights that translate reputation data into actionable recommendations
  • Collaborate with Marketing and Communications teams to improve local search visibility, ratings performance, and patient trust signals

Minimum Qualifications

  • Bachelor's degree in Business, Communications, Marketing, or a related field
  • 5+ years of experience in online reputation management, digital marketing, patient experience, or healthcare communications

Experience

  • Experience with content management systems (CMS) and reputation management tools (Press Ganey, Kyruus)
  • Familiarity with SEO best practices and analytics tools (Google Analytics, GA4, social insights).
  • Experience collaborating across matrixed organizations and influencing without direct authority
  • Experience working within a large health system or academic medical center

Skills and Abilities

  • Strong understanding of UX principles, digital engagement, and accessibility.
  • Strong understanding of patient-centered marketing in healthcare, including consumer decision journeys.
  • Excellent project management and collaboration skills.

Pay Range:

$95,000.00 USD - $115,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

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