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Freelance Insurance Call Center Jobs in Appleton, WI

Kelly Services

Data Entry Clerk

Appleton, WI · Remote

$20/hr

Have strong customer service experience, either from a call center or the service industry (must ... term life, whole life, accident insurance, critical illness, a legal plan, and short-term ...

New

Driveline

Flex Merchandiser

Brillion, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Driveline

Flex Merchandiser

Menasha, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Driveline

Flex Merchandiser

Larsen, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Driveline

Flex Merchandiser

Valders, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Driveline

Flex Merchandiser

Hortonville, WI · On-site

$11/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Byrider

Sales Associate

Appleton, WI

$60K - $110K/yr

Health, dental, and vision insurance * Paid time off * 401(k) with company participation * Strong ... Call center sales * Business development * Appointment setting * Hospitality (servers and ...

Byrider

Sales Associate

Appleton, WI · On-site

$60K - $110K/yr

Health, dental, and vision insurance * Paid time off * 401(k) with company participation * Strong ... Call center sales * Business development * Appointment setting * Hospitality (servers and ...

Byrider

Sales Associate

Appleton, WI · On-site

$60K - $110K/yr

Health, dental, and vision insurance * Paid time off * 401(k) with company participation * Strong ... Call center sales * Business development * Appointment setting * Hospitality (servers and ...

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Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Appleton, WI? The most popular types of Insurance Call Center jobs in Appleton, WI are:
What are popular job titles related to Freelance Insurance Call Center jobs in Appleton, WI? For Freelance Insurance Call Center jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Appleton, WI look for? The top searched job categories for Freelance Insurance Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Freelance Insurance Call Center jobs? Cities near Appleton, WI with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

PRN Intake Clinician RN or Licensed Therapist

Summit BHC

Green Bay, WI • On-site

$58K - $78K/yr

Part-time

Re-posted 29 days ago

Job description

PRN Intake Clinician RN or Licensed Therapist | Willow Creek Behavioral Health | Green Bay, Wisconsin
About the Job:
PURPOSE STATEMENT:
The Intake Clinician is a behavioral health professional responsible for facilitating admissions, conducting clinical intake assessments, and managing the prior authorization process to ensure patients receive the most appropriate level of care. This role handles daily intake and admissions operations, which may include screening, scheduling, financial counseling, and insurance verification. Intake Clinicians are responsible for completing assessments both at the facility and off-site as needed, screening for clinical and medical appropriateness and communicating assessment results to a physician, who determines the appropriate level of care. The Intake Clinician works closely with the business office, nursing, clinical staff, and external parties to ensure patients are admitted promptly and efficiently.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Facilitates intake, admission, and prior authorization process for incoming patients.
  • Performs insurance benefit verifications, disseminating the information gathered to patients, their families, and appropriate internal staff.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
  • Provides accurate and ongoing assessment of patient's status in the admission and prior authorization process.
  • Facilitates the response to requests for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, initiation/intake into services, and appropriate follow up activity.
  • Follows EMTALA regulations to complete insurance verification and precertification's, when appropriate.
  • Responds to inquiries about the facility within facility policy timeframes.
  • Schedules/completes pre-admission assessments and communicates recommendations to patients or their family.
  • Collaborates with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
  • Performs ongoing assessments of physical/function, emotional, social, spiritual and financial needs of patients and implements crisis intervention and referral.
  • Provides education regarding healthcare and social resource systems to empower patients and their family to access resources independently.
  • Maintains all the documentation involved with the admissions process.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • Master's Degree from an accredited college or university in social work, counseling, psychology, mental health or a related field required. In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.
  • One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
  • Experience in the managed care pre-certification process, level of care assessments and utilization preferred.
  • Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Current licensure, as required for the area of clinical specialty, i.e., current RN license, LCSW, LPC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:
This position is onsite and is not a remote position.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
#RNHP
Why Willow Creek Behavioral Health?Willow Creek Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Willow Creek Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
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About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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