1

Freelance Amazon Connect Jobs (NOW HIRING)

Prior exposure to B2B SaaS, even informally (founder, early-stage anything, freelance client work ... Unlike tools that hide everything behind a prompt box, Comfy lets you connect models, processing ...

Forward Deployed Creative

San Francisco, CA · On-site

$150K - $200K/yr

Prior exposure to B2B SaaS, even informally (founder, early-stage anything, freelance client work ... Unlike tools that hide everything behind a prompt box, Comfy lets you connect models, processing ...

Showing results 21-29

Freelance Amazon Connect information

See salary details

$14

$47

$132

How much do freelance amazon connect jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for freelance amazon connect in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a freelance Amazon Connect specialist?

A Freelance Amazon Connect specialist is an independent professional who helps businesses set up, configure, and manage Amazon Connect, Amazon's cloud-based contact center service. They typically assist with tasks such as designing call flows, integrating third-party tools, customizing the customer experience, and providing ongoing support. These specialists work on a project or contract basis, offering flexible expertise to companies that need help with their contact center solutions without hiring a full-time employee.

What are the key skills and qualifications needed to thrive as a freelance Amazon Connect specialist?

To thrive as a Freelance Amazon Connect specialist, you need expertise in cloud-based contact center solutions, AWS services, and strong problem-solving abilities, often supported by certifications like AWS Certified Solutions Architect or AWS Certified Developer. Familiarity with Amazon Connect, Lambda functions, S3, and integration tools such as API Gateway is typically required. Strong communication, project management, and client collaboration skills help you excel when working independently or with remote teams. These skills ensure effective deployment, customization, and maintenance of scalable contact center solutions that meet client needs.

What are some common challenges freelance Amazon Connect specialists face when working with clients remotely?

Freelance Amazon Connect specialists often encounter challenges such as aligning client expectations with technical possibilities, managing project communication across time zones, and ensuring secure access to sensitive customer data. Since Amazon Connect is a cloud-based contact center solution, freelancers must also stay updated on platform updates and best practices. Building trust with clients and clearly documenting configuration changes are essential for successful collaboration and project outcomes.

What is the difference between Freelance Amazon Connect vs Freelance Contact Center Agent?

AspectFreelance Amazon ConnectFreelance Contact Center Agent
Required CredentialsKnowledge of Amazon Connect platform, cloud services, and contact center setupCustomer service skills, communication skills, possibly CRM software familiarity
Work EnvironmentRemote, technical setup involving cloud platformsRemote or on-site, customer interaction-focused
Employer & Industry UsageBusinesses implementing cloud contact centers, tech companiesCustomer service providers, call centers across industries
Search & Comparison IntentTechnical setup, cloud contact center consultingCustomer support, call center work

Freelance Amazon Connect professionals focus on configuring and managing cloud-based contact center solutions, requiring technical skills in cloud platforms. In contrast, Freelance Contact Center Agents primarily handle customer interactions, emphasizing communication and customer service skills. Both roles are remote but serve different functions within the contact center industry.

More about Freelance Amazon Connect jobs

What cities are hiring for Freelance Amazon Connect jobs?

Cities with the most Freelance Amazon Connect job openings:

What are the most commonly searched types of Amazon Connect jobs?

The most popular types of Amazon Connect jobs are:

What states have the most Freelance Amazon Connect jobs?

States with the most job openings for Freelance Amazon Connect jobs include:

Infographic showing various Freelance Amazon Connect job openings in the United States as of September 2026, with employment types broken down into 68% Full Time, 24% Part Time, and 8% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Senior Associate, Programmatic

Chicago, IL • On-site

Publicis Groupe Holdings B.V
Advertising and Public Relations Services • 10K+ employees

$60K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Publicis Groupe rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Company Description

About Publicis Health Media

PHM is the leading health media agency in the US. We are designed for-and dedicated to-delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.

While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove.

Overview

The Sr. Associate, Programmatic is responsible for strategic planning and campaign execution for assigned clients. You will combine both strategic and tactical elements, requiring the generation of insights and implementation of campaigns with Associate support. The Sr. Associate serves as the main contact for internal media teams, provides expertise, and mentors junior team members on optimization strategies and best practices. You will report to the Associate Director, Programmatic.

Responsibilities
  • Develop and communicate digital strategies and tactical approaches for campaigns.
  • Execute, manage, and optimize online media campaigns (e.g., performance media, audience-based buying, remarketing) to meet client expectations.
  • Build and maintain client relationships through exceptional service.
  • Create proposals for new opportunities and develop client decks and status documentation.
  • Oversee the delivery of creative assets, insertion orders, and all relevant campaign documentation.
  • Collaborate with analytics and media partners to ensure accurate reporting, insights, and platform implementation.
  • Troubleshoot campaign issues, develop quality control procedures, and manage campaign QA processes.
  • Coach and educate Associates to support campaigns and share strategies for optimizing performance.
  • Attend client meetings and participate in knowledge-sharing sessions.
  • Manage the tech stack, including DMP, DSP partners, ad-verification services, and third-party data providers.
  • Monitor campaign performance, manage forecasts, and maintain account management standards.
  • Participate in forecasting exercises for clients and senior management
  • Contribute to a culture of teamwork and continuous improvement by documenting best practices.
Qualifications
  • 1-2+ years of experience in Programmatic including bid management, campaign management/optimization, or digital media operations
  • Client-facing experience with risk management skills is preferred
  • Proficiency in Microsoft excel (Pivot Tables, VLOOPKUP), Prisma/MediaOcean, The Trade Desk, PulsePoint, Deep Intent, DV360, Amazon DSP, Yahoo DSP or other related DSP's
  • Strong analytical and mathematical skills 
  • Project management capabilities
  • Understanding of interactive media planning and buying
Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

#LI-EO2

 Compensation Range: USD $60,800.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/1/2026.Employment Type: FULL_TIME

What Publicis Groupe employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom