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Freelance Amazon Connect Jobs (NOW HIRING)

Influencer & Talent Agent

New York, NY · On-site +1

$1K - $10K/mo

Remote (Work from Anywhere) Job Type: ⏰ Full-Time Freelance Contract (Flexible Hours ... We connect iconic brands-including Amazon, Warner Bros. , Uber Eats, Sony Music, Skechers, and The ...

$1K - $10K/mo

Remote (Work from Anywhere) Job Type: ⏰ Full-Time Freelance Contract (Flexible Hours ... We connect iconic brands-including Amazon, Warner Bros. , Uber Eats, Sony Music, Skechers, and The ...

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Freelance Amazon Connect information

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$14

$47

$132

How much do freelance amazon connect jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for freelance amazon connect in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Amazon Connect specialist, and why are they important?

To thrive as a Freelance Amazon Connect specialist, you need expertise in cloud-based contact center solutions, AWS services, and strong problem-solving abilities, often supported by certifications like AWS Certified Solutions Architect or AWS Certified Developer. Familiarity with Amazon Connect, Lambda functions, S3, and integration tools such as API Gateway is typically required. Strong communication, project management, and client collaboration skills help you excel when working independently or with remote teams. These skills ensure effective deployment, customization, and maintenance of scalable contact center solutions that meet client needs.

What is a Freelance Amazon Connect specialist?

A Freelance Amazon Connect specialist is an independent professional who helps businesses set up, configure, and manage Amazon Connect, Amazon's cloud-based contact center service. They typically assist with tasks such as designing call flows, integrating third-party tools, customizing the customer experience, and providing ongoing support. These specialists work on a project or contract basis, offering flexible expertise to companies that need help with their contact center solutions without hiring a full-time employee.

What are some common challenges freelance Amazon Connect specialists face when working with clients remotely?

Freelance Amazon Connect specialists often encounter challenges such as aligning client expectations with technical possibilities, managing project communication across time zones, and ensuring secure access to sensitive customer data. Since Amazon Connect is a cloud-based contact center solution, freelancers must also stay updated on platform updates and best practices. Building trust with clients and clearly documenting configuration changes are essential for successful collaboration and project outcomes.

What is the difference between Freelance Amazon Connect vs Freelance Contact Center Agent?

AspectFreelance Amazon ConnectFreelance Contact Center Agent
Required CredentialsKnowledge of Amazon Connect platform, cloud services, and contact center setupCustomer service skills, communication skills, possibly CRM software familiarity
Work EnvironmentRemote, technical setup involving cloud platformsRemote or on-site, customer interaction-focused
Employer & Industry UsageBusinesses implementing cloud contact centers, tech companiesCustomer service providers, call centers across industries
Search & Comparison IntentTechnical setup, cloud contact center consultingCustomer support, call center work

Freelance Amazon Connect professionals focus on configuring and managing cloud-based contact center solutions, requiring technical skills in cloud platforms. In contrast, Freelance Contact Center Agents primarily handle customer interactions, emphasizing communication and customer service skills. Both roles are remote but serve different functions within the contact center industry.

More about Freelance Amazon Connect jobs
What cities are hiring for Freelance Amazon Connect jobs? Cities with the most Freelance Amazon Connect job openings:
What are the most commonly searched types of Amazon Connect jobs? The most popular types of Amazon Connect jobs are:
What states have the most Freelance Amazon Connect jobs? States with the most job openings for Freelance Amazon Connect jobs include:
Infographic showing various Freelance Amazon Connect job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 97% Full Time, and 1% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

$106K - $153K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Company Description
Spark Foundry was built during the most transformative time in the history of advertising and marketing. We deliver everything a traditional media agency has to offer and have grown into one of the world's most successful agencies by helping brands evolve their marketing by leveraging identity, commerce, artificial intelligence, and more to connect with people. Transformation is part of our DNA. Spark Foundry's start-up spirit delivers high-touch approaches and a never-ending desire to challenge the status quo. Combined with Publicis Media's powerhouse soul leveraging connected data assets, advanced AI applications, and investment clout, we "Bring HEAT to Brands." No other agency possesses the expertise that we do to address today's most pressing challenges to drive business transformation through media.
Job Description
The Associate Director requires the ability to apply search and Commerce knowledge and expertise into actionable insights and recommendations. The Associate Director will partner with the Commerce Manager to drive strategic Commerce initiatives within the team, helping to develop innovative strategies to meet and exceed client business objectives, and lead tactical execution and optimization of programs. They will be responsible for optimizing, implementing, and analyzing paid Commerce marketing activities.
Responsibilities
  • Help develop and implement Commerce campaigns across multiple Commerce touchpoints
  • Leverage Commerce best-practices across all tactics
  • Ensure campaign billings are up to date and all finance queries are followed up in a timely manner
  • Analyze campaign performance against client KPIs and report on trends and insights to key stakeholders
  • Continuously grow and develop skills by participating in ongoing training, workshops, etc.
  • Provide support for any new business pitches as required
  • Manage direct report(s), including day-to-day workflow and career development

Qualifications
  • 5+ years of Paid Search experience with strong focus on Commerce
  • In-depth activation and optimization experience with Amazon (AMS) and Criteo platforms
    • Experience in both organic and paid media
    • Experience with executing campaigns focused on driving online sales, optimizing to a ROAS
    • Experience in applying search marketing to brand-building and direct response initiatives
    • Experience with Amazon AAP/Display a plus
  • Strong command of Commerce platforms and tools such as AMS interface
  • Knowledge of syndicated research tools
  • Familiarity with third-party ad serving technologies
  • Technically strong quantitative skills, including analytical abilities and math proficiency
  • Demonstrated critical thinking and problem solving abilities
  • Solid verbal and written communication skills
  • Polished presentations skills a must
  • Ability to work successfully with teams on multiple projects under tight deadlines
  • Desire to work in a constantly evolving industry, which constantly presents new and unique challenges
  • Ability to sell ideas clearly and deliver value
  • Self-driven to meet and exceed revenue and goals for our clients

Additional Information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
Compensation Range: $106,780.00 - $153,405.00 annually This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/10/2026.
All your information will be kept confidential according to EEO guidelines.
#LI-JE1
Compensation Range: USD $ - . This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/28/2025.