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Fraud Operations Analyst Jobs (NOW HIRING)

The team is looking for someone who understands payment fraud operations deeply, can identify fraud ... Fraud Analyst * Fraud Operations Specialist * Electronic Fraud Specialist * Deposit Operations ...

Merchant Fraud Analyst With our team growing rapidly, we are looking for an ambitious Merchant ... other Merchant Operations teams. Within this role you are responsible for identifying ...

About the team The Risk Operations team is looking for an experienced fraud analyst to join an industry leading global fraud operations team. This position is responsible for writing and maintaining ...

About the team The Risk Operations team is looking for an experienced fraud analyst to join an industry leading global fraud operations team. This position is responsible for writing and maintaining ...

Merchant Fraud Analyst

Chicago, IL · On-site

$85K - $110K/yr

Merchant Fraud Analyst With our team growing rapidly, we are looking for an ambitious Merchant ... other Merchant Operations teams. Within this role you are responsible for identifying ...

Fraud Operations Manager

New York, NY · On-site +1

$160K - $180K/yr

About the Role As the Fraud Operations Manager, you'll own the end-to-end fraud function: building ... Strong analytical skills - you're comfortable pulling and interpreting transaction data to spot ...

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Fraud Operations Analyst information

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$15

$30

$63

How much do fraud operations analyst jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for fraud operations analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Operations Analyst, and why are they important?

To thrive as a Fraud Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor’s degree. Familiarity with fraud detection tools, data analysis software, and case management systems is typically required, as well as relevant certifications like Certified Fraud Examiner (CFE). Excellent problem-solving abilities, communication, and the capacity to work under pressure are standout soft skills in this role. These skills are crucial for accurately identifying fraudulent activity, minimizing financial risk, and maintaining trust in organizational operations.

What are some common challenges faced by Fraud Operations Analysts, and how can applicants prepare for them?

Fraud Operations Analysts often encounter the challenge of distinguishing between legitimate and suspicious transactions in real time, which requires strong analytical skills and attention to detail. They may also need to manage a high volume of alerts while meeting strict deadlines, making time management and prioritization essential. To prepare, applicants should familiarize themselves with current fraud trends, practice using analytical tools, and develop clear communication skills, as the role frequently involves collaborating with other departments such as compliance and customer service.

What does a Fraud Operations Analyst do?

A Fraud Operations Analyst is responsible for detecting, investigating, and preventing fraudulent activities within an organization, often in banking or financial services. They monitor transactions, analyze suspicious patterns, and use specialized software to identify potential fraud. Their role also includes reporting findings, collaborating with other departments, and sometimes working with law enforcement to resolve cases. By proactively addressing fraud risks, they help protect the company and its customers from financial losses.

What is the difference between Fraud Operations Analyst vs Fraud Investigator?

AspectFraud Operations AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications like CFE or ACFE
Work EnvironmentAnalyzes data, monitors fraud patterns, and implements prevention strategies in a corporate settingConducts investigations, interviews, and gathers evidence, often in a law enforcement or corporate environment
Employer & IndustryFinancial institutions, e-commerce, and retail companiesFinancial institutions, law enforcement agencies, and corporate security teams

While both roles focus on combating fraud, the Fraud Operations Analyst primarily monitors and analyzes fraud data to prevent future incidents, whereas the Fraud Investigator actively investigates specific fraud cases and gathers evidence for potential legal action.

More about Fraud Operations Analyst jobs
What cities are hiring for Fraud Operations Analyst jobs? Cities with the most Fraud Operations Analyst job openings:
What states have the most Fraud Operations Analyst jobs? States with the most job openings for Fraud Operations Analyst jobs include:
What job categories do people searching Fraud Operations Analyst jobs look for? The top searched job categories for Fraud Operations Analyst jobs are:
Infographic showing various Fraud Operations Analyst job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,822 per year, or $30.7 per hour.
Fraud & Claims Operations

Fraud & Claims Operations

A-Line Staffing Solutions LLC

Johnston, RI • Hybrid

$21/hr

Other

Posted 13 days ago


Job description

Pay: From $21.00 per hour Job description: Job Posting: Fraud & Claims Operations Schedule: 40 hours/week | 8 hours/day | Weekly Time Submission Work Environment: Hybrid/Flexible (4 days or less onsite) Openings: 1 Position Overview Salesforce Queue Manager – Fraud & Claims Operations We are seeking a highly analytical and detail-oriented Queue Manager to support fraud and claims operations. This role is responsible for overseeing daily fraud and claims inquiry queues, ensuring timely intake, case tracking, workflow progression, and SLA adherence. The ideal candidate will have experience in fraud operations, claims processing, banking operations, or financial services case management , with strong Salesforce reporting and workflow monitoring expertise.

This is an excellent opportunity for professionals experienced in operational queue oversight, performance reporting, and process optimization within financial services environments. Key Responsibilities Monitor and manage daily fraud and claims inquiry queues to ensure timely intake, assignment, and case resolution Create, review, update, and maintain fraud/claims-related cases in Salesforce Track workflow progression to ensure all inquiries meet established SLAs Identify trends, bottlenecks, delays, and operational risks; escalate issues proactively Generate daily, weekly, and monthly operational performance reports Ensure accuracy and completeness of queue data for audit readiness and reporting integrity Collaborate with operations leaders to improve workflow efficiency and service performance Support special fraud and claims operations projects as assigned Maintain high-quality documentation standards and process consistency Analyze queue metrics and recommend operational improvements Required Qualifications Experience in fraud operations, claims processing, banking operations, or financial services support Strong hands-on experience with Salesforce case management and reporting Ability to manage multiple workflows in a fast-paced operational environment Strong analytical and reporting skills Excellent organizational and prioritization abilities High attention to detail and accuracy Strong written and verbal communication skills Proficiency with: Microsoft Excel Outlook PowerPoint Operational reporting tools Preferred Qualifications Prior queue management or workflow monitoring experience Experience reporting on SLA performance metrics Knowledge of banking fraud investigation workflows Financial claims operations experience Process improvement or operational optimization experience Determine if fraud activity is Identifying fraud detection/trending issues Set working in fraud solution and maintaining fraud detection strategies Utilize theft and fraud tools to effectively address potential risk or fraud Review new account fraud alerts Optimize fraud and risk operations Analyze fraud patterns in data to identify new fraud trends and hidden patterns of fraud Combating fraud for the team Keep detailed records of fraud activity Keep detailed records of fraud activity and prepare fraud / risk reports Recommend optimization within fraud prevention rules Maintain company fraud database records Providing thought leadership on fraud prevention Update fraud software to react accordingly to the identified fraud trend Maintain fraud analytics to track behavioral patterns associated with online fraud Monitor a fraud detection system that be designed to identify fraudulent activity Assess and communicate voice fraud risks associated with evolving fraud tactics Determine if fraud has occurred Drive fraud and risk mitigation activities Maintain awareness of new fraud techniques and security developments for counteracting fraud


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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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