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Fraud Investigation Manager Jobs (NOW HIRING)

Red River Credit Union

Fraud Manager

Texarkana, TX · On-site

Manage all facets of fraud prevention, reduction, detection, investigation, and resolution within the credit union. Responsibilities: * Supervise the Credit Union's Fraud Team. Provide a positive ...

PayCargo LLC

Director of Fraud

Miami, FL · On-site

Provide guidance, training, and mentorship to team members on fraud investigation techniques and procedures. * Set KPI's for fraud management and reduction, monitor metrics, and ensure adherence to ...

PayCargo LLC

Director of Fraud

Miami, FL · On-site

Provide guidance, training, and mentorship to team members on fraud investigation techniques and procedures. * Set KPI's for fraud management and reduction, monitor metrics, and ensure adherence to ...

PayCargo LLC

Director of Fraud

Miami, FL · On-site

Provide guidance, training, and mentorship to team members on fraud investigation techniques and procedures. * Set KPI's for fraud management and reduction, monitor metrics, and ensure adherence to ...

Monitise

Fraud Investigator

Berkeley Heights, NJ · On-site

As a Fraud Investigator at Fiserv, you will conduct investigations that support fraud prevention ... Work independently in a high-pressure environment, manage changing priorities, and maintain ...

Fiserv, Inc.

Fraud Investigator

Berkeley Heights, NJ · On-site

As a Fraud Investigator at Fiserv, you will conduct investigations that support fraud prevention ... Work independently in a high-pressure environment, manage changing priorities, and maintain ...

Koalafi

Fraud Investigator

Richmond, VA · On-site

Manage inbound fraud claims and perform ad hoc research into uncommon scenarios that could indicate ... Experience documenting processes, procedures, and investigation findings * Excellent verbal and ...

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How much do fraud investigation manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for fraud investigation manager in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

How does a Fraud Investigation Manager typically collaborate with other departments to resolve cases effectively?

Fraud Investigation Managers work closely with teams such as compliance, legal, IT, and customer service to ensure comprehensive investigations. They often coordinate information sharing, develop joint strategies, and participate in cross-functional meetings to assess risks and solutions. This collaboration helps ensure that all aspects of a case are thoroughly examined and that the organization's response is consistent and legally sound. Building strong interdepartmental relationships is key to resolving cases efficiently and preventing future fraud.

What are the key skills and qualifications needed to thrive as a Fraud Investigation Manager, and why are they important?

To thrive as a Fraud Investigation Manager, you need expertise in fraud detection, risk assessment, and investigative techniques, typically supported by a degree in finance, criminology, or a related field. Familiarity with fraud management systems, data analytics tools, and certifications such as Certified Fraud Examiner (CFE) are commonly required. Strong leadership, analytical thinking, and effective communication skills help you lead teams and present findings clearly. These abilities ensure accurate detection, investigation, and prevention of fraudulent activities, protecting organizational assets and reputation.

What does a Fraud Investigation Manager do?

A Fraud Investigation Manager oversees and coordinates efforts to detect, prevent, and investigate fraudulent activities within an organization. They lead a team of investigators, analyze complex data and transactions, and develop strategies to reduce fraud risk. Their responsibilities also include ensuring compliance with legal and regulatory standards, reporting findings to senior management, and recommending process improvements to prevent future fraud. This role is vital for protecting a company's assets and maintaining customer trust.

What is the difference between Fraud Investigation Manager vs Fraud Analyst?

AspectFraud Investigation ManagerFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE (Certified Fraud Examiner) are commonUsually holds a bachelor’s degree; certifications like CFE or ACFE are advantageous but not always required
Work EnvironmentLeads investigation teams, manages cases, and develops strategies within financial institutions or corporationsConducts investigations, analyzes data, and reports findings, often working under supervision
Employer & IndustryFinancial services, banking, insurance, and corporate sectorsFinancial institutions, law enforcement agencies, and consulting firms

The main difference is that a Fraud Investigation Manager oversees and directs fraud investigations, while a Fraud Analyst focuses on analyzing data and identifying potential fraud cases. The manager has more leadership responsibilities and strategic planning duties, whereas the analyst is more involved in day-to-day investigation work.

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Fraud Investigation Manager jobs near you

Fraud Manager

Red River Credit Union

Texarkana, TX • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Red River Credit Union rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Title:
Fraud Manager
Reports To:
VP - Compliance/Fraud
Basic Function:
Manage all facets of fraud prevention, reduction, detection, investigation, and resolution within the credit union.
Responsibilities:
  • Supervise the Credit Union's Fraud Team. Provide a positive, professional work environment and serve as a source of guidance and information to team members.
  • Develop and implement of the Credit Union's Fraud Prevention/Reduction Program, taking into consideration all methods of fraud, including but not limited to in person, online, plastic card and electronic payment systems fraud. Update the program as new risks, regulations and technologies arise utilizing best practices to reduce claims and financial loss to the Credit Union and its members.
  • Integrate available technology to ensure the Fraud Department is operating efficiently.
  • Develop effective fraud prevention/detection strategies. Implement effective fraud policies, procedures, and processes, and update as necessary.
  • Research and identify emerging risks. Effectively communicate these risks to management.
  • Prepare and provide training and supplemental information to employees on various fraud topics, including but not limited to current fraud trends, fraud methods and risk reduction methods.
  • Collaborate with and assist other departments in identifying and mitigating fraud risks.
  • Communicate with members and outside parties regarding fraud matters. Including but not limited to referring investigations to federal, state, and local law enforcement agencies for prosecution.
  • Oversee fraud investigations, including interviews, data analysis, gathering evidence, and case resolution or disposition. Maintain case documentation and reports, utilizing the Credit Union's current BSA/AML/Fraud Platform.
  • Ensure the Credit Union's Fraud Program complies with all BSA/AML and related regulations.
  • Establish and/or maintain effective working relationships with law enforcement and regulatory agencies.
  • Ensure completion of accurate and timely Suspicious Activity Reports (SARs).
  • Utilize the Credit Union's core database and other software to comply with OFAC and FinCEN regulations. Includes processing and reviewing alerts/potential watchlist matches, determining match status and communicating determination to other departments and employees.
  • Monitor case volume and progress using available data and software.
  • Prepare and submit monthly summary reports of trends, losses, and compliance.
  • Oversee the Credit Union's Identity Theft Program developed to detect, prevent and mitigate identity theft.
  • Adhere to all Red River Employees Federal Credit Union policies and procedures.
  • Performs special projects and other related duties as assigned.

Qualifications:
  • Three or more years of experience in fraud investigation, loss prevention in a professional setting, preferably in a financial environment.
  • One or more years of experience in a supervisory or lead position preferred.
  • Bachelor's Degree preferred. Relevant work experience may be supplemented.
  • Demonstrates strong reasoning, organizational, investigative, and interpersonal skills (verbal and written). Proven ability to communicate effectively and confidently with a wide variety of persons, one-on-one and in large groups.
  • Proficient computer skills and knowledgeable use of standard office equipment.
  • Demonstrated proficiency in a variety of personal computer software applications (especially Microsoft Office).
  • Mature, positive, focused attitude.
  • Comfortable with multiple priorities and deadlines.
  • Must possess excellent human relations and communication skills, professional demeanor, and organizational skills.
  • Ability to meet, speak, and deal effectively with people, being professional always.
  • Must maintain a neat and professional appearance.
  • Must be friendly and service-oriented with attention to detail.
  • Ability to work in a highly stressful environment.
  • While the following list is not exhaustive and may be supplemented, identified physical requirements include ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
  • Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

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