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Fraud Investigators Jobs (NOW HIRING)

This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes. The ideal ...

This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes. The ideal ...

This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes. The ideal ...

Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools.

Primary duties include assisting with alerts, emails, chats, and initiating member contact as needed, while assisting Fraud Investigators with monitoring and analyzing member transactions, detecting ...

Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools.

Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools.

Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools.

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Fraud Investigators information

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How much do fraud investigators jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for fraud investigators in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

How do Fraud Investigators typically collaborate with other departments during an investigation?

Fraud Investigators frequently work closely with departments such as compliance, legal, IT, and customer service to gather information and evidence during an investigation. They may coordinate with IT to analyze digital records or with legal teams to ensure that investigations follow proper protocols. Effective collaboration ensures a thorough review of cases and helps in efficiently resolving incidents while maintaining regulatory compliance. Building strong interdepartmental relationships is crucial for success and can also open doors for career advancement within the organization.

What is the difference between Fraud Investigators vs Insurance Fraud Investigators?

AspectFraud InvestigatorsInsurance Fraud Investigators
CredentialsTypically require a bachelor’s degree, sometimes certifications like CFERequire similar credentials, often with specialized insurance industry knowledge
Work EnvironmentLaw enforcement agencies, private firms, government agenciesInsurance companies, claims departments, specialized fraud units
Industry UsageUsed across various sectors including banking, government, and private sectorPrimarily within insurance industry to detect fraudulent claims
Search & ComparisonCommonly compared due to similar investigative roles and credentialsMore specialized focus on insurance-related fraud

Fraud Investigators and Insurance Fraud Investigators share similar skills and credentials, but their work environments and focus differ. Fraud Investigators have a broader scope across industries, while Insurance Fraud Investigators specialize in detecting fraudulent insurance claims within the insurance sector.

What are Fraud Investigators?

Fraud Investigators are professionals who analyze and investigate suspected fraudulent activities involving financial transactions, insurance claims, or other business dealings. They collect evidence, interview witnesses, and work with law enforcement or legal teams to uncover and prevent fraud. Their work helps organizations minimize losses and maintain ethical standards by identifying and addressing dishonest or illegal behavior. Fraud Investigators may work for banks, insurance companies, government agencies, or private firms.

What are the key skills and qualifications needed to thrive as a Fraud Investigator, and why are they important?

To excel as a Fraud Investigator, you'll need strong analytical skills, attention to detail, and a background in criminal justice, finance, or a related field. Familiarity with case management systems, data analysis tools, and occasionally certifications like CFE (Certified Fraud Examiner) are typically required. Exceptional communication, critical thinking, and persistence set top professionals apart in this role. These skills are vital for accurately detecting, investigating, and preventing fraudulent activities, ensuring organizational integrity and minimizing financial losses.
More about Fraud Investigators jobs
What cities are hiring for Fraud Investigators jobs? Cities with the most Fraud Investigators job openings:
What states have the most Fraud Investigators jobs? States with the most job openings for Fraud Investigators jobs include:
Infographic showing various Fraud Investigators job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.
Fraud Investigations Manager

Fraud Investigations Manager

Uphold

Clearwater, FL • On-site

Full-time

Posted 23 days ago


Job description

Salary:

About Uphold

Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments.

Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.



The Opportunity

Uphold is seeking a highly experienced Fraud Investigations Manager to lead and oversee the day-to-day operations of our Fraud Investigations team. This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving investigative standards and outcomes.

The ideal candidate brings deep expertise in fraud prevention and investigations, strong people leadership skills, and a hands-on approach to complex fraud cases within a fast-paced fintech environment.



Key Responsibilities

  • Lead, mentor, and manage a team of Fraud Investigators and Analysts, ensuring consistent, thorough, and timely investigations
  • Oversee day-to-day investigative workflows, case queues, and escalation management
  • Drive in-depth, high-quality fraud investigations across multiple products and channels
  • Review and approve investigative outcomes, ensuring accuracy, consistency, and regulatory alignment
  • Partner closely with the VP of Fraud Prevention to refine investigative strategies, processes, and controls
  • Identify fraud trends, patterns, and emerging risks, and recommend mitigation strategies
  • Develop and maintain investigation standards, playbooks, and quality assurance frameworks
  • Provide coaching, feedback, and performance management to build a high-performing investigations team
  • Collaborate cross-functionally with Compliance, Risk, Legal, and Operations teams
  • Support audits, regulatory inquiries, and internal reviews related to fraud investigations



Qualifications & Requirements

  • 7+ years of experience in fraud prevention and fraud investigations
  • 5+ years of experience in a fraud investigations or fraud prevention leadership role
  • Proven experience managing and developing fraud investigation teams
  • Strong knowledge of fraud typologies, investigative techniques, and case management best practices
  • Experience operating in fintech, financial services, payments, or digital asset environments preferred
  • Excellent analytical, decision-making, and problem-solving skills
  • Strong written and verbal communication skills, with the ability to document complex investigations clearly
  • Comfortable working in a fast-paced, evolving regulatory and risk environment



Preferred Skills

  • Experience with crypto, blockchain, or Web3-related fraud investigations
  • Familiarity with fraud monitoring tools, transaction monitoring systems, and case management platforms
  • Experience supporting regulatory exams or law enforcement requests
  • Data-driven mindset with experience leveraging metrics to improve investigative outcomes



Reporting Structure

Reports directly to the VP of Fraud Prevention



EEOC Employer Statement

Uphold is an Equal Opportunity Employer that does not discriminate on the basis of race, colour, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.