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Fraud Case Processor Jobs (NOW HIRING)

Bank of Utah

Fraud Investigator

Ogden, UT

Proficient with fraud case management systems and secure communication protocols * Ability to read ... Interpret and apply BSA/AML, fraud, and regulatory requirements to business processes, system ...

System One

Fraud Management Specialist

Pensacola, FL · On-site

Ensure timely, effective processing and resolution of fraud case management. Build cross functional collaboration and partnerships with business units and Security to ensure solutions and analysis ...

System One

Fraud Management Specialist

Pensacola, FL · On-site

Ensure timely, effective processing and resolution of fraud case management. Build cross functional collaboration and partnerships with business units and Security to ensure solutions and analysis ...

Wintrust

Fraud Analyst

Rosemont, IL · Hybrid

$50K - $65K/yr

Process and review new and existing MSX/check fraud claims/disputes in the WTFC Case Management System * Review positive pay items each day and resolve or pass to the customer for review * Review ...

CGI Inc.

Fraud Associate I

Kansas City, MO · On-site

$21.11/hr

... Process fraud case paperwork, including: scan fraud cases, enter or update applicant information into National Fraud Database (ECAS), PLOTS, Travel Document Issuance System (TDIS), and other ...

kgs

Fraud Associate I

Washington, DC

$16.50 - $22.75/hr

Process initial fraud case paperwork, enter data, perform quality control reviews of data entered * Process fraud case paperwork, including scan fraud cases, enter or update applicant information ...

kgs

Fraud Associate I

Washington, DC · On-site

$16.50 - $22.75/hr

Process initial fraud case paperwork, enter data, perform quality control reviews of data entered * Process fraud case paperwork, including scan fraud cases, enter or update applicant information ...

Koniag, Inc.

Fraud Associate I

Washington, DC · On-site

$16.50 - $22.75/hr

Process initial fraud case paperwork, enter data, perform quality control reviews of data entered * Process fraud case paperwork, including scan fraud cases, enter or update applicant information ...

BRMi

Fraud Management Specialist

Vienna, VA

Communicate with internal and external customers regarding fraud issues, account information, and case resolution. * Identify opportunities to improve fraud processes, technology, data, and ...

BRMi

Fraud Management Specialist

Winchester, VA

Communicate with internal and external customers regarding fraud issues, account information, and case resolution. * Identify opportunities to improve fraud processes, technology, data, and ...

BRMi

Fraud Management Specialist

Pensacola, FL

Communicate with internal and external customers regarding fraud issues, account information, and case resolution. * Identify opportunities to improve fraud processes, technology, data, and ...

BRMi

Fraud Management Specialist

Vienna, VA

Communicate with internal and external customers regarding fraud issues, account information, and case resolution. * Identify opportunities to improve fraud processes, technology, data, and ...

BRMi

Fraud Management Specialist

Vienna, VA · On-site

Communicate with internal and external customers regarding fraud issues, account information, and case resolution. * Identify opportunities to improve fraud processes, technology, data, and ...

Hyundai Capital

Sr. Fraud Investigation Associate

Irvine, CA · On-site

$80K - $120K/yr

This position conducts suspected fraud case investigations of various consumer and dealer related ... Prepare written reimbursement claims for dealer buybacks and support the buyback process through to ...

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Fraud Case Processor information

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How much do fraud case processor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for fraud case processor in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are some common challenges a fraud case processor faces when investigating potential fraud cases?

Fraud Case Processors often encounter challenges such as distinguishing between legitimate customer activity and suspicious transactions, especially when patterns are complex or evolving. They must also manage high volumes of cases while ensuring each investigation is thorough and timely. Additionally, working closely with compliance teams and sometimes law enforcement requires clear documentation and strong communication skills to ensure all findings are accurately reported and acted upon. Staying updated on the latest fraud tactics and regulatory requirements is essential for success in this dynamic role.

Is fraud investigation a good career?

Fraud investigation is a viable career that involves analyzing financial data, interviewing witnesses, and using investigative tools to detect and prevent fraud. It often requires strong attention to detail, analytical skills, and knowledge of financial regulations, with opportunities for advancement in law enforcement, finance, or corporate security. The role can offer stable employment and the chance to contribute to organizational integrity.

What are the key skills and qualifications needed to thrive as a fraud case processor?

To thrive as a Fraud Case Processor, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications such as Certified Fraud Examiner (CFE) are highly valued. Excellent communication, critical thinking, and problem-solving abilities help you collaborate with teams and resolve cases efficiently. These skills ensure accurate identification and resolution of fraudulent activities, protecting both the organization and its clients.

What does a fraud case processor do?

A Fraud Case Processor is responsible for investigating and evaluating suspicious transactions or activities to determine if fraud has occurred. They review cases flagged by automated systems or reported by customers, gather relevant information, and analyze data to identify fraudulent patterns. The processor documents findings, communicates with customers or financial institutions, and recommends actions such as account holds or further investigation. This role is crucial in protecting organizations and customers from financial loss due to fraudulent activities.
More about Fraud Case Processor jobs
What job categories do people searching Fraud Case Processor jobs look for? The top searched job categories for Fraud Case Processor jobs are:
Infographic showing various Fraud Case Processor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Fraud Investigator

Bank of Utah

Ogden, UT

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Thanks for your interest in applying to the Bank of Utah. My name is Brady Shepherd, and I work as AVP, Fraud and Bank Security Officer. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named S amp;P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company.
Our Mission Statement:
We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.
Job Opening Details:

If our mission statement piques your interest, we encourage you to apply for the currently open position of Fraud Investigator to work Monday - Friday at our Ogden Branch located at 2605 Washington Blvd, Ogden, UT. The Fraud Investigator is responsible for detecting, investigating, and preventing fraudulent activity across bank products and services. This role analyzes data to identify suspicious patterns to mitigates financial loss in order to protect clients and the institution. The position requires strong analytical ability, sound judgment, and a working understanding of banking regulations and financial‑crime statutes. The Fraud Analyst conducts independent investigations, performs interviews, and communicates findings to internal partners, external agencies, and, when necessary, the courts.
As a subject matter expert, the Fraud Analyst stays current on fraud trends, schemes, and prevention techniques, and may assist in training bank staff and educating members of the public on common fraud risks. A motivated and driven mindset is essential to proactively protect the bank, its customers, and its reputation from fraudulent activity.
Analyzes suspicious transactions and associated account histories to identify money laundering or other suspicious/non-compliant behavior. Alerts management and institutional AML, Fraud, or Compliance committees of transactions and accounts that warrant further review; assists in investigations and preparation of Suspicious Activity Reports (SARs). Ensures compliance with associated regulations or legislation, including the Bank Secrecy Act (BSA) and the USA PATRIOT Act.
Qualifications:
  • Bachelor’s degree is required
  • 4+ years of investigative experience (financial services or fraud-related experience preferred)
  • Proficient with fraud case management systems and secure communication protocols
  • Ability to read and interpret procedures, alerts, and fraud indicators
  • Strong sense of urgency and accountability
  • Critical thinking and problem-solving skills in high-pressure situations
  • Excellent written and verbal communication skills, with the ability to document investigations clearly, professionally and with integrity. This position requires interfacing with various departments within the organization, Senior Management, members of the public, Law Enforcement Agencies, and may require court testimony during legal proceedings
  • Empathy and professionalism when supporting clients impacted by fraud
Regular Duties and Responsibilities:
  • Interpret and apply BSA/AML, fraud, and regulatory requirements to business processes, system enhancements, and operational workflows.
  • Analyze fraud vulnerabilities and recommend mitigation strategies.
  • Monitor customer accounts and transactional activity to detect potential fraud, suspicious behavior, or policy violations
  • Conduct thorough investigations into suspected fraudulent activity, including reviewing account history, documentation, and transactional data
  • Prepare clear, accurate, and well-documented case notes, reports, and investigative summaries
  • Collaborate with internal teams such as Risk, Compliance, BSA, Operations, and Customer Service to resolve fraud cases efficiently
  • Support audits, regulatory exams, and internal reviews by preparing documentation, data, and process explanations.
  • Communicate findings and recommendations effectively to management and other stakeholders
  • Stay current on emerging fraud trends, typologies, and regulatory requirements
  • Support loss prevention efforts and recommend process improvements to reduce fraud risk
  • Be a subject matter expert and train staff on identified fraud trends
  • Provide fraud awareness presentations to members of the public and vulnerable groups
  • Database tracking and trend analysis
  • Other duties as assigned
Benefits of Working with Us
Bank of Utah's comprehensive benefits package includes:
  • Great work-life balance, with a Monday-Friday schedule
  • Competitive pay and benefits, including medical, dental and vision plans
  • 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
  • 12 paid bank holidays + paid time off, including paid parental leave
  • Volunteer opportunities to make a difference in the communities where you work and live
  • Awards and recognition to celebrate you and your colleagues for living the bank's values

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