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Fraud Account Manager Jobs (NOW HIRING)

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

Perform general account maintenance functions pertaining to confirmed fraud such as closing ... Create and maintain cases in Insight, Verafin and other applicable systems to better track, manage ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN

$25.20 - $29.50/hr

Perform general account maintenance functions pertaining to confirmed fraud such as closing ... Create and maintain cases in Insight, Verafin and other applicable systems to better track, manage ...

Circle

Strong understanding of fraud threats, including synthetic identities, deepfakes, account takeovers ... Proven experience managing fraud risk under global regulatory frameworks (e.g., U.S. AML Act ...

Circle

Strong understanding of fraud threats, including synthetic identities, deepfakes, account takeovers ... Proven experience managing fraud risk under global regulatory frameworks (e.g., U.S. AML Act ...

Circle

Strong understanding of fraud threats, including synthetic identities, deepfakes, account takeovers ... Proven experience managing fraud risk under global regulatory frameworks (e.g., U.S. AML Act ...

Blaze Credit Union

Fraud Analyst

Saint Paul, MN · On-site

$25.20 - $29.50/hr

Perform general account maintenance functions pertaining to confirmed fraud such as closing ... Create and maintain cases in Insight, Verafin and other applicable systems to better track, manage ...

Circle

Strong understanding of fraud threats, including synthetic identities, deepfakes, account takeovers ... Proven experience managing fraud risk under global regulatory frameworks (e.g., U.S. AML Act ...

Forter

Account Manager

New York, NY · On-site

As an Account Manager, you'll be positioned to guide customers in unlocking Forter's full value ... Lead QBRs, providing performance insights on fraud trends and industry updates for a portfolio of ...

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How much do fraud account manager jobs pay per year?

As of May 30, 2026, the average yearly pay for fraud account manager in the United States is $48,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Account Manager, and why are they important?

To thrive as a Fraud Account Manager, you need expertise in fraud detection, risk analysis, and account management, typically supported by a degree in finance, business, or a related field. Proficiency with fraud management systems, data analytics tools, and knowledge of relevant regulations such as AML (Anti-Money Laundering) is essential. Strong analytical thinking, attention to detail, and effective communication skills help you investigate suspicious activity and coordinate with internal and external stakeholders. These capabilities are crucial for minimizing financial losses, protecting client assets, and maintaining regulatory compliance.

How does a Fraud Account Manager typically collaborate with other departments to prevent and resolve fraudulent activities?

A Fraud Account Manager works closely with teams such as compliance, customer service, IT, and legal to identify, investigate, and mitigate fraudulent activities. They regularly share insights and data with these departments to strengthen internal controls and improve detection methods. Effective collaboration ensures that fraud prevention strategies are comprehensive and that responses to incidents are swift and coordinated, minimizing losses and protecting the organization’s reputation. Building strong interdepartmental relationships is essential for success in this role.

What are Fraud Account Managers?

Fraud Account Managers are professionals responsible for overseeing fraud prevention and detection strategies within an organization, particularly regarding client accounts and financial transactions. They analyze suspicious activities, develop policies to minimize risk, and work with teams to investigate potential fraud cases. Their role often involves liaising with law enforcement, maintaining compliance with regulations, and ensuring that the company’s assets and reputation are protected from fraudulent activity.
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What cities are hiring for Fraud Account Manager jobs? Cities with the most Fraud Account Manager job openings:
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Fraud Account Manager jobs near you
Infographic showing various Fraud Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $48,812 per year, or $23.5 per hour.

Fraud Analyst

Blaze Credit Union

Falcon Heights, MN • On-site

$25.20 - $29.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Job Type
Full-time
Description
This position will focus on card dispute/fraud claims including, but not limited to, assisting member with card fraud/dispute questions, investigation of initial card claims, processing any chargebacks and completing the closeout/finalization of the claim. Serves as a backup to assist on non-card fraud issues.
Work Type: Full-time, on-site at our Larpenteur Administrative office in Falcon Heights, MN
Major Duties and Responsibilities
  • Utilize available technology and systems to mitigate financial loss to the credit union
  • Monitor, review and investigate daily, weekly, monthly alerts and reports generated through dedicated software and systems
  • Exercise quick and efficient decision making when reviewing suspected fraud to limit further potential loss to the credit union
  • Perform general account maintenance functions pertaining to confirmed fraud such as closing accounts, placing holds, terminating services, etc.
  • Identify fraud patterns, compromises and breaches through certain areas/channel
  • Analyze case details to determine methodology of each fraud scheme to identify gaps
  • Create and maintain cases in Insight, Verafin and other applicable systems to better track, manage and prevent fraud loss
  • Review and process spreadsheets to maintain accurate data and reporting
  • Connect with applicable law enforcement when filing police reports pertaining to fraud accounts/losses
  • Review Mobile Deposit Capture items that have been flagged as suspicious and take appropriate action
  • Prepare bond claims and/or restitution claims on fraudulent losses
  • Follow all applicable regulations and policies pertaining to the above
  • Provide exceptional internal and external member service on fraud related issues or concerns
  • Professionally handle incoming calls, emails and assist as needed
  • Communicate status and provide input on identified trends regarding fraud with Director Fraud Operations & Disputes
  • Follow and maintains security policies, internal controls and procedures to protect the employees, members and assets of the Credit Union
  • Process Card dispute and fraud claims
  • Prepare fraud claim packets
  • Review, analyze, and record card fraud activity
  • Process account credits and chargebacks
  • Review and process spreadsheets
  • Follow up on case files
  • Uses problem solving skills and good judgment to answer questions, address concerns and solve problems for members concerning card and fraud situations
  • Follow all applicable regulations and policies pertaining to the above
  • Provide assistance to other areas departments pertaining to the handling of fraudulent activity/transactions
  • Process transactions as needed
  • Provide guidance/assistance as needed

Other Duties
  • Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
  • Exhibit Blaze's Core Values: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back
  • Regular and predictable attendance
  • Perform other duties as assigned to support effective department operation

Requirements
Experience/Education/Certifications/Licenses
  • Minimum High School degree or GED (required)
  • Minimum 1-2 years direct experience investigating credit card fraud or handling card disputes/chargebacks in a financial services environment.

Demonstrated Knowledge
  • Effective time management skills
  • Ability to problem solve, make decisions, and exercise good judgement
  • Ability to organize multiple tasks and maintain a courteous demeanor in a busy, high stress work environment
  • Knowledge of professional telephone etiquette, business grammar and correspondence
  • Possess good critical thinking skills
  • Ability to respond and adapt to changing environments and meet tight deadlines
  • Knowledge of basic arithmetic
  • Skill in using a personal computer, web browser, and Microsoft office products
  • Skill of typing and the ability to use a computer keyboard and calculator; ability to learn to use various office equipment
  • Ability to maintain confidentiality via phone, fax and email

Communication Skills
  • Ability to proactively respond to members/associates to problem solve based on guidelines; written communications are based on templates but can be modified.

Physical Requirements
  • Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 20 lbs.

Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
The salary range for this position is: $25.20-$29.50/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
Salary Description
$25.20-$29.50/hour

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