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Fraud Account Manager Jobs in Hawaii (NOW HIRING)

... Manager. As the leader of Fraud Management, you understand how to mitigate, control and plan ahead ... Operational Fraud Decisioning: make decisions regarding claims, account closures and other ...

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Fraud Account Manager information

What is a fraud account manager?

Fraud Account Managers are professionals responsible for overseeing fraud prevention and detection strategies within an organization, particularly regarding client accounts and financial transactions. They analyze suspicious activities, develop policies to minimize risk, and work with teams to investigate potential fraud cases. Their role often involves liaising with law enforcement, maintaining compliance with regulations, and ensuring that the company’s assets and reputation are protected from fraudulent activity.

How does a fraud account manager typically collaborate with other departments to prevent and resolve fraudulent activities?

A Fraud Account Manager works closely with teams such as compliance, customer service, IT, and legal to identify, investigate, and mitigate fraudulent activities. They regularly share insights and data with these departments to strengthen internal controls and improve detection methods. Effective collaboration ensures that fraud prevention strategies are comprehensive and that responses to incidents are swift and coordinated, minimizing losses and protecting the organization’s reputation. Building strong interdepartmental relationships is essential for success in this role.

What are the key skills and qualifications needed to thrive as a fraud account manager, and why are they important?

To thrive as a Fraud Account Manager, you need expertise in fraud detection, risk analysis, and account management, typically supported by a degree in finance, business, or a related field. Proficiency with fraud management systems, data analytics tools, and knowledge of relevant regulations such as AML (Anti-Money Laundering) is essential. Strong analytical thinking, attention to detail, and effective communication skills help you investigate suspicious activity and coordinate with internal and external stakeholders. These capabilities are crucial for minimizing financial losses, protecting client assets, and maintaining regulatory compliance.

Can I be a fraud account manager with no experience?

Fraud account manager roles typically require some experience in fraud detection, risk management, or related fields, but entry-level positions may be available for candidates with strong analytical skills and relevant certifications. Employers often look for familiarity with fraud prevention tools and good attention to detail, so gaining related training or certifications can improve chances of entry without prior experience.

How to start a career in fraud investigation?

To start a career as a fraud account manager, gaining relevant experience in finance, accounting, or law enforcement is essential. Developing skills in data analysis, investigation techniques, and familiarity with fraud detection tools can improve job prospects. Certifications such as Certified Fraud Examiner (CFE) can also enhance credibility in the field.

What are popular job titles related to Fraud Account Manager jobs in Hawaii?

For Fraud Account Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Fraud Account Manager jobs in Hawaii look for?

The top searched job categories for Fraud Account Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Fraud Account Manager jobs?

Cities in Hawaii with the most Fraud Account Manager job openings:

Infographic showing various Fraud Account Manager job openings in Hawaii as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Fraud Management Department Manager

hsfcu

Honolulu, HI • On-site

$97K - $127K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

New


Job description

Position Summary
 
We are seeking an experienced Fraud Management Department Manager. As the leader of Fraud Management, you understand how to mitigate, control and plan ahead on proactively prevent and handle fraud. You'll be the primary expert on how to stop fraud as it occurs and educate others on proactive prevention of fraudulent cases. The Fraud Management Department Manager serves as the first line of defense, and reports directly to the Enterprise Risk Division Manager.
 
This position is located at our HSFCU Headquarters in Downtown Honolulu.
 
Base Annual Salary Range: $97,200 - $127,575 per year
The posted range reflects the anticipated base pay for this position, with final compensation determined based on experience, skills, and internal equity. 
 
Essential Duties:
  • Fraud Prevention & Control Execution: design, implement and continuously optimize fraud prevention strategies and controls. 
  • Fraud Detection & Monitoring: Responsible for monitoring fraud analytics and proactive surveillance capabilities to identify suspicious activity,  emerging fraud schemes and potentially unauthorized transactions. 
  • Fraud Investigation & Case Management: handle escalated fraud cases that are high priority and advanced complexity.
  • Operational Fraud Decisioning: make decisions regarding claims, account closures and other potential actions to mitigate fraudulent losses. 
  • Fraud Operations Reporting: report operational fraud metrics to division and relevant business units. 
  • Develop and deliver fraud training & organizational awareness..


Minimum Qualifications/Experience

  • 5+ years of progressive experience in one (or more) of the following: fraud prevention, fraud investigations, financial crimes, risk management, compliance, financial services or related field. 
  • 1+ year of managerial experience leading a team. 
  • Strong understanding of financial institution operations, procedures and regulatory knowledge. 
  • Experience in program development and management..


Preferred Qualifications/Experience

  • Experience in payment systems.
  • Previous experience in reporting and data analytics.

Overview: 

Find your happy place. Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We’re a place where “Always Right By You” isn’t just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work-life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

Benefits:

 

  • Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
  • Health Coverage: We've got you covered: full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
  • Paid Time Off: Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year you're employed. 
  • Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year. 
  • Transportation Subsidy: We make your daily commute stress-free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and Pre-Tax deductions. 
  • Health & Wellness:  Access to wellness fairs, flu shot clinics, and on-site fitness centers.
  • Additional Benefits:  Flexible spending plans, credit union discounts, life, accident, and disability insurance.
  • Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
  • Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
  • Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 15 years.