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Franchise Training information

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$54.5K

$68.7K

$105K

How much do franchise training jobs pay per year?

As of Jun 7, 2026, the average yearly pay for franchise training in the United States is $68,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Franchise Training vs Franchise Development?

AspectFranchise TrainingFranchise Development
Primary FocusEducating franchisees on operations, procedures, and brand standardsIdentifying and recruiting new franchisees, expanding franchise locations
Required CredentialsExperience in training, operations, or hospitality; industry certificationsSales, marketing, and business development skills; industry knowledge
Work EnvironmentTraining centers, on-site at franchise locations, or virtual sessionsOffice settings, travel for meetings and site visits
Employer & Industry UsageFranchise companies across various sectors like food, retail, servicesFranchise companies seeking growth and expansion

While Franchise Training focuses on educating and supporting existing franchisees, Franchise Development is centered on attracting new franchisees and expanding the franchise network. Both roles are essential for franchise success but differ in their primary objectives and activities.

What are the key skills and qualifications needed to thrive in Franchise Training, and why are they important?

To thrive in Franchise Training, you need a solid background in instructional design, adult learning principles, and operational knowledge of franchise systems, often supported by a degree in education, business, or a related field. Familiarity with Learning Management Systems (LMS), e-learning platforms, and certification in training or franchising (such as CFE—Certified Franchise Executive) is typically expected. Outstanding communication, interpersonal, and organizational skills help trainers effectively engage franchisees and adapt to diverse learning needs. These competencies ensure consistent brand standards, efficient knowledge transfer, and the sustained success of franchise operations.

How does a Franchise Training specialist typically collaborate with franchisees and other departments to ensure consistent brand standards?

Franchise Training specialists work closely with new and existing franchisees to deliver onboarding programs, operational guidance, and ongoing support. They frequently collaborate with departments such as Operations, Marketing, and Quality Assurance to ensure training materials reflect the latest brand standards and best practices. Regular communication and feedback sessions help address franchisee questions and adapt training to evolving needs. This role is highly interactive, requiring strong relationship-building skills and the ability to manage multiple training initiatives across different locations.

What is franchise training?

Franchise training is the process by which a franchisor educates new franchisees and their staff on how to operate the business according to the established brand standards. This training typically covers areas such as daily operations, customer service, product preparation, marketing, and compliance with company policies. The goal is to ensure consistency and quality across all franchise locations, helping franchisees become successful and maintain the reputation of the brand. Training can be conducted in-person, online, or through a combination of both, and often includes ongoing support.
More about Franchise Training jobs
What job categories do people searching Franchise Training jobs look for? The top searched job categories for Franchise Training jobs are:
Franchise Training jobs near you
Infographic showing various Franchise Training job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $68,748 per year, or $33.1 per hour.
Franchise Technology Specialist II

Franchise Technology Specialist II

Servpro Industries, LLC

Springfield, TN

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Servpro rating

6.0

Company rating: 6.0 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

21st of 56 rated cleaning companies

Job description

What we offer

  • Excellent health benefits plan, which includes medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time-off and paid holidays
  • Paid parental leave
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

Job Summary

The Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology.

The Franchise Technology Specialist 2 will collaborate with internal stakeholders and the franchise community on how to properly use new SERVPRO technology as well as new features of existing SERVPRO technology.

You will

  • Identify, design, direct, and assist with the delivery of resources associated with SERVPRO technology.
  • Partner with Information Technology team to coordinate and assist with User Acceptance Testing (UAT).
  • Work with Information Technology team to establish Alpha/Beta test schedules, as well as identifying and working with participating franchises to provide software feedback to IT.
  • Function as a subject matter expert while attending project planning/update meetings.
  • Work in tandem with other technology and rollout stakeholders such as Product Managers, Information Systems, National Accounts, Field Operations, and Franchise Training to optimize the efforts of each team.
  • Ensure that all SERVPRO technology training resources properly equip each position within the franchise community with the knowledge they need to succeed.
  • Ensure that all training resources emphasize not just how to use the technology but also the why behind certain actions. (i.e., downstream impacts, client visibility, customer satisfaction, key performance metric impact, etc.).
  • Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.
  • Coordinate with all implementation stakeholders to address any challenges in a timely manner.
  • Assist Franchise Training team with the creation of technology resources.

You have

  • Two to three years of work experience in a technology role such as training, project management or business analyst.
  • Experience with Verisk suite of software, for example Xactimate, is preferred.
  • Experience with CoreLogic suite of software, including CoreLogic Mitigate, Estimate, and Dash is preferred.
  • Knowledgeable with Microsoft suite of software required.
  • Experience with project management methodology preferred.
  • Experience with process mapping methodology preferred.
  • Strong attention to detail to ensure accuracy and provide validation of results.
  • Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.
  • Ability to execute/manage multiple projects simultaneously while balancing competing and changing priorities.
  • Effective written and verbal communication skills; able to conduct task demonstrations, develop and deliver presentations, convey technical concepts to non-technical audiences, and produce written content.
  • Strong focus on delivering excellent customer service.

Education

  • Bachelor’s degree in business administration, technology, or related comparable field experience
  • Certifications in relevant previously mentioned software is preferred.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

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