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Franchise Support Manager Jobs (NOW HIRING)

Provides support to franchisees and candidates requesting consideration to become franchisees in ... Four years previous restaurant/retail management experience * Strong relationship, team building ...

Provides support to franchisees and candidates requesting consideration to become franchisees in ... Four years previous restaurant/retail management experience * Strong relationship, team building ...

Marketing Support Manager Are you looking for a place where you can bring your passion for leading ... More than 40 years later, 5,500 franchise owners in six countries all over the globe now represent ...

The FBC is responsible for providing management, operational, and financial support to franchise partners through a consultative relationship built on trust. The strength of that relationship will ...

... support, operational excellence, and growth initiatives. The role manages franchise relationships for the Hertz, Dollar, and Thrifty brands, ensuring compliance with franchise agreements and brand ...

New

... support, operational excellence, and growth initiatives. The role manages franchise relationships for the Hertz, Dollar, and Thrifty brands, ensuring compliance with franchise agreements and brand ...

New

... support, operational excellence, and growth initiatives. The role manages franchise relationships for the Hertz, Dollar, and Thrifty brands, ensuring compliance with franchise agreements and brand ...

Guide and support franchisees in maintaining operational excellence and meeting all company quality ... Two years of previous restaurant/retail management experience * Strong relationship, team building ...

Guide and support franchisees in maintaining operational excellence and meeting all company quality ... Two years of previous restaurant/retail management experience * Strong relationship, team building ...

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Franchise Support Manager information

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$22.5K

$67.9K

$121K

How much do franchise support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for franchise support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a franchise support manager?

Franchise Support Managers are professionals responsible for providing guidance, assistance, and resources to franchisees within a franchise network. They help ensure that each franchise location operates in accordance with company standards, policies, and procedures. Their duties often include training new franchisees, troubleshooting operational issues, facilitating communication between the franchisor and franchisees, and supporting business growth initiatives. By doing so, Franchise Support Managers help maintain brand consistency and drive the success of the overall franchise system.

What are some common challenges a franchise support manager faces when assisting new franchisees?

A Franchise Support Manager often encounters challenges such as ensuring consistent brand standards across new locations, helping franchisees navigate operational hurdles, and addressing varying levels of business experience among franchisees. Building trust and clear communication is key, as is tailoring support to meet the unique needs of each franchisee while still upholding the franchisor's guidelines. Successfully managing these challenges helps foster healthy franchise relationships and long-term business growth.

What are the key skills and qualifications needed to thrive as a franchise support manager, and why are they important?

To thrive as a Franchise Support Manager, you need expertise in business operations, franchise management, and a bachelor’s degree in business or a related field. Familiarity with CRM systems, franchise management software, and data analysis tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and strong leadership set candidates apart in this role. These skills ensure seamless franchisee support, maintain brand consistency, and drive overall network success.

What is the difference between Franchise Support Manager vs Franchise Development Coordinator?

AspectFranchise Support ManagerFranchise Development Coordinator
Required CredentialsExperience in franchise operations, customer service skills, sometimes industry-specific certificationsMarketing or sales background, communication skills, industry knowledge
Work EnvironmentSupportive, client-facing, office-based with some travelSales-driven, office-based, travel for meetings and events
Employer & Industry UsageFranchise companies, service industries, retailFranchise companies, real estate, hospitality
Search & Comparison IntentUnderstanding support roles in franchisingLearning about franchise sales and growth roles

The Franchise Support Manager focuses on assisting existing franchisees and ensuring smooth operations, while the Franchise Development Coordinator primarily handles franchise sales and expansion efforts. Both roles are essential in franchising but serve different stages of the franchise lifecycle.

What cities are hiring for Franchise Support Manager jobs?

Cities with the most Franchise Support Manager job openings:

What states have the most Franchise Support Manager jobs?

States with the most job openings for Franchise Support Manager jobs include:

What are popular job titles related to Franchise Support Manager jobs?

For Franchise Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Franchise Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Sr. Franchise Business Consultant

Charlotte, NC β€’ On-site

Full-time

Retirement, PTO

Re-posted 17 days ago


Job description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.
The Sr. Franchise Business Consultant is the primary contact between the franchisor and the franchisee. You will act as the franchisee's connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management, operational, and financial support to franchise partners through a consultative relationship built on trust. The strength of that relationship will directly impact your ability to be an effective FBC. You are the coach, advising how franchisees should leverage our Systems of Business in the effort to help them reach their personal and business goals. The successful candidate will effectively monitor and measure the results of the franchise's goals and KPI's across their territory and brands.
Responsibilities:
  • Perform the role of business consultant and coach; building trust with franchise partners to influence growth and profitability within their franchise
  • Establish a regular cadence of virtual and onsite touch points to maintain a deep understanding of the business operations of our franchise partners, providing insights and assistance when needed
  • Develop a deep understanding of all available Authority Brand tools, platforms, and support systems available to our brands to maximize performance and instill trust with your franchisees
  • Become the person your franchisees seek out for advice, come to in a time of crisis, or to celebrate the victories they have experienced
  • Prioritize the requests of the FSC functions to connect with your franchisees
  • Advise our franchise partners on the importance of staying in compliance with the Franchise Agreement and assisting when needed in the efforts to help the franchise partner stay compliant
  • Conduct market meetings for your franchisees, bringing groups of franchisees together for the betterment of the group
  • Providing guidance to the franchisees in the development of their culture and how it acts as an extension of our company culture
  • Responsible for delivering franchisee territory 'health' diagnostics
  • Performing a monthly Profit and Loss statement reviews including YOY revenue
  • Other duties as assigned

Qualifications:
  • Bachelor's degree (B.A) or Equivalent experience required
  • 5+ years of experience in the capacity of a consultant, advisor, coach, or in running a services-based business or franchise
  • Skilled in operational efficiencies, best practices, KPI's, and data analysis
  • Comfortable interpreting P&L statements and understanding how various initiatives may impact top & bottom lines
  • Experience partnering cross functionally to ensure your customers get what they need when they need it
  • Must have strong computer skills and be familiar with all Microsoft Office Programs
  • Communicates clearly and precisely in verbal and written forms
  • Ability to travel up to 75% to Franchisee locations within your assigned territory

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa's at this time.
Authority Brands Inc. is an Equal Opportunity Employer