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Franchise Support Manager Jobs in Georgia (NOW HIRING)

Hertz

Director, Franchise Operations

Atlanta, GA · On-site

$120K/yr

... support, operational excellence, and growth initiatives. The role manages franchise relationships for the Hertz, Dollar, and Thrifty brands, ensuring compliance with franchise agreements and brand ...

Hertz

Director, Franchise Operations

Atlanta, GA · On-site

$120K/yr

... support, operational excellence, and growth initiatives. The role manages franchise relationships for the Hertz, Dollar, and Thrifty brands, ensuring compliance with franchise agreements and brand ...

Any Lab Test Now

Franchise Sales Associate

Atlanta, GA · On-site

$55K/yr

Manage all incoming franchise inquiries from various lead generation sources, using technology such ... Support the development and implementation of sales strategies * Meet or exceed established sales ...

Zaxbys

Director, Franchise Sales

Atlanta, GA · On-site

$155K - $180K/yr

... Support Center and franchisees, which ultimately will drive commitment and measurable results ... Previous leadership experience * CRM knowledge EDUCATION AND EXPERIENCE GUIDELINES * Education:

Hana Brands

Franchise Business Partner

Atlanta, GA · On-site

Support Daily, Weekly and/or Monthly Food Safety routine checks that include monitoring of ... Proven ability to work independently, manage multiple priorities, and adapt to change in a fast ...

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Franchise Support Manager information

What is a franchise support manager?

Franchise Support Managers are professionals responsible for providing guidance, assistance, and resources to franchisees within a franchise network. They help ensure that each franchise location operates in accordance with company standards, policies, and procedures. Their duties often include training new franchisees, troubleshooting operational issues, facilitating communication between the franchisor and franchisees, and supporting business growth initiatives. By doing so, Franchise Support Managers help maintain brand consistency and drive the success of the overall franchise system.

What are some common challenges a franchise support manager faces when assisting new franchisees?

A Franchise Support Manager often encounters challenges such as ensuring consistent brand standards across new locations, helping franchisees navigate operational hurdles, and addressing varying levels of business experience among franchisees. Building trust and clear communication is key, as is tailoring support to meet the unique needs of each franchisee while still upholding the franchisor's guidelines. Successfully managing these challenges helps foster healthy franchise relationships and long-term business growth.

What are the key skills and qualifications needed to thrive as a franchise support manager, and why are they important?

To thrive as a Franchise Support Manager, you need expertise in business operations, franchise management, and a bachelor’s degree in business or a related field. Familiarity with CRM systems, franchise management software, and data analysis tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and strong leadership set candidates apart in this role. These skills ensure seamless franchisee support, maintain brand consistency, and drive overall network success.

What is the difference between Franchise Support Manager vs Franchise Development Coordinator?

AspectFranchise Support ManagerFranchise Development Coordinator
Required CredentialsExperience in franchise operations, customer service skills, sometimes industry-specific certificationsMarketing or sales background, communication skills, industry knowledge
Work EnvironmentSupportive, client-facing, office-based with some travelSales-driven, office-based, travel for meetings and events
Employer & Industry UsageFranchise companies, service industries, retailFranchise companies, real estate, hospitality
Search & Comparison IntentUnderstanding support roles in franchisingLearning about franchise sales and growth roles

The Franchise Support Manager focuses on assisting existing franchisees and ensuring smooth operations, while the Franchise Development Coordinator primarily handles franchise sales and expansion efforts. Both roles are essential in franchising but serve different stages of the franchise lifecycle.

What cities in Georgia are hiring for Franchise Support Manager jobs?

Cities in Georgia with the most Franchise Support Manager job openings:

Franchise Support Coordinator

Atlanta, GA • On-site

Primrose School Franchising Company
Education • 10K+ employees
Learn more about Primrose School Franchising Companyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Coordinate department calendars, meetings, site visits, team events, and other scheduling activities.

  • Prepare meeting agendas, capture notes and action items, and distribute follow-up communications.

  • Support the planning and execution of department meetings, training sessions, annual meetings, and special events, including logistics, materials preparation, and attendee communications.

Primrose Schools rating

5.5

Company rating: 5.5 out of 10

Based on 475 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Dental insurance

FRANCHISE SUPPORT COORDINATOR

WHAT A DIFFERENCE
At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know.
 
We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives.
 
WHAT YOU WILL DO
As the Franchise Support Coordinator, you will provide administrative and operational support for the Franchise Support department. You will coordinate schedules, meetings, communications, records, and department processes while helping ensure a positive experience for franchise owners and internal stakeholders. This role supports the day-to-day operations of the department through effective organization, communication, and follow-through.
  • Coordinate department calendars, meetings, site visits, team events, and other scheduling activities.
  • Prepare meeting agendas, capture notes and action items, and distribute follow-up communications.
  • Support the planning and execution of department meetings, training sessions, annual meetings, and special events, including logistics, materials preparation, and attendee communications.
  • Organize and maintain department files, records, documentation, and shared resources in accordance with document management standards.
  • Serve as a first point of contact for franchise owner and internal inquiries, routing requests and escalating issues as appropriate.
  • Respond to routine questions regarding department processes, resources, and timelines while ensuring timely follow-up.
  • Provide administrative support related to franchisee onboarding, operational processes, and department initiatives.
  • Assist with vendor communications, maintain vendor records, and support contract administration activities.
  • Process purchase orders, invoices, expense reports, and other department documentation, following up on outstanding items as needed.
  • Facilitate the routing and tracking of documents, approvals, and cross-functional requests, escalating delays as appropriate.
  • Assist with project tracking, status reporting, presentations, data organization, and other administrative activities that support department goals.
  • Support communication and resource distribution to franchise owners on behalf of the Franchise Support department.
 
WHO WE ARE LOOKING FOR 
  • Associate's degree required; bachelor's degree in Business Administration, Communications, or a related field preferred. 
  • 1+ years of administrative, coordinator, customer service, or office support experience. 
  • Experience in a franchise, multi-unit, or professional services environment preferred. 
  • Strong organizational skills with the ability to manage multiple priorities and deadlines. 
  • Effective verbal and written communication skills with a professional and customer-focused approach. 
  • Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. 
  • Ability to maintain confidentiality and handle sensitive information with discretion and integrity. 
  • Strong attention to detail and commitment to accuracy. 
  • Collaborative team player who is dependable, responsive, and follows through on commitments. 
  • Ability to adapt to changing priorities in a fast-paced environment.
 
WHAT YOU WILL GET 
  • Commission or bonuses based on personal and company performance 
  • 50% tuition reimbursement for up to three children at any Primrose Schools
  • Full-time team members are eligible for health, dental and vision insurance
  • 401k with company matching up to 3.5% and life insurance
  • Employee Assistance Program
 

Flexible work from home options available.

What Primrose Schools employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Primrose Schools

Sourced by ZipRecruiter

The Rigley Primrose Schools are accredited private preschools that provides a premier educational child care experience. We partner with parents to help children build the right foundation for future learning and life, and offer an environment that helps children have fun while nurturing Active Minds, Healthy Bodies and Happy Hearts®.

Industry

Education, education programs administration and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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