IT Application Specialist
Houston, TX · On-site
Fracht Group - North America is seeking a detail-oriented IT Application Specialist with expertise in U.S. customs brokerage and CargoWise management. The role involves leading projects, supporting ...
IT Application Specialist
Houston, TX · On-site
Fracht Group - North America is seeking a detail-oriented IT Application Specialist with expertise in U.S. customs brokerage and CargoWise management. The role involves leading projects, supporting ...
Senior Data Engineer
Houston, TX · On-site
$101K - $137K/yr
Fracht Group - North America is seeking a Senior Data Engineer who will design, build, and own the enterprise data platform to enhance analytics and data-driven decision-making across global ...
Senior Data Engineer
Houston, TX · On-site
$101K - $137K/yr
Fracht Group - North America is seeking a Senior Data Engineer who will design, build, and own the enterprise data platform to enhance analytics and data-driven decision-making across global ...
Fracht Group information
What is the difference between Fracht Group vs Freight Coordinator?
| Aspect | Fracht Group | Freight Coordinator |
|---|---|---|
| Credentials | Logistics certifications, industry experience | Logistics or supply chain certifications, relevant experience |
| Work Environment | Global logistics, freight forwarding companies | Shipping offices, freight companies, logistics departments |
| Employer & Industry | Freight forwarding, shipping, logistics firms | Transport companies, warehouses, logistics providers |
Fracht Group and Freight Coordinator roles both require logistics knowledge and certifications. Fracht Group typically involves managing international freight operations, while Freight Coordinators focus on coordinating shipments within companies. Both roles are essential in the logistics industry, but Fracht Group positions often involve broader responsibilities and global coordination.
What is Fracht Group and what do they do?
Fracht Group is a global freight forwarding and logistics company that specializes in providing customized transportation solutions for businesses worldwide. They offer services such as air, ocean, and road freight, as well as project logistics, supply chain management, and customs brokerage. Fracht Group works with clients across various industries to ensure efficient and reliable movement of goods internationally and domestically. Their expertise includes handling complex logistics projects, oversized cargo, and time-sensitive shipments. With offices in multiple countries, they are known for their personalized service and flexibility.
What are some common challenges faced by logistics professionals at Fracht Group, and how can candidates prepare for them?
Logistics professionals at Fracht Group often encounter challenges such as coordinating complex international shipments, managing tight deadlines, and adapting to rapidly changing client requirements. To prepare, candidates should develop strong organizational skills, be comfortable using logistics management software, and stay informed about global trade regulations. Being proactive in problem-solving and communicating clearly with both clients and internal teams is also crucial for success in this fast-paced environment.
What are the key skills and qualifications needed to thrive as a Freight Forwarder, and why are they important?
To thrive as a Freight Forwarder, you need a solid understanding of logistics, international trade regulations, and supply chain management, often supported by relevant education or certifications in logistics or transportation. Proficiency in freight management software, tracking systems, and documentation platforms is commonly required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex shipments and client relationships. These abilities ensure efficient cargo movement, regulatory compliance, and high customer satisfaction in the fast-paced logistics industry.
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Full-time
Posted yesterday
Job description
Job Summary:
Fracht Group - North America is seeking a detail-oriented IT Application Specialist with expertise in U.S. customs brokerage and CargoWise management. The role involves leading projects, supporting new feature rollouts, and ensuring compliance with customs regulations while providing end-user support and training.
Responsibilities:
• Develop and manage project plans, ensuring adherence to timelines, frameworks, and documentation standards.
• Support the rollout of new features, including user training and post-launch support.
• Analyze project data, assess risks, and recommend process improvements.
• Collaborate with stakeholders to align solutions with operational needs.
• Manage and maintain CargoWise workflows and brokerage module configurations for U.S. customs compliance.
• Create, schedule, and maintain CW reports to support visibility and regulatory tracking.
• Develop and improve training materials for CW users with a focus on brokerage operations.
• Develop, update, and deliver training materials, SOPs, and best practices for CargoWise users, with a strong focus on brokerage, forwarding, and customs clearance processes.
• Provide end-user support and troubleshooting for CargoWise applications, escalating as needed.
• Ensure data integrity within CargoWise through regular audits, validations, and correction processes.
• Partner with IT departments to test, validate, and implement system upgrades, patches, and integrations with external systems (ODQ, Track & Trace, etc.).
• Monitor EDI/API integrations with carriers, customs, and third-party systems, ensuring seamless data flow and error resolution.
• Participate in cross-functional projects, supporting global initiatives and ensuring U.S. compliance standards are embedded in system design.
• Stay current on changes in U.S. customs regulations, CargoWise enhancements, and industry best practices, advising leadership on necessary system and process adjustments.
• Serve as a subject matter expert (SME) for CargoWise, providing consulting support to branches and departments on system usage and optimization.
Qualifications:
Required:
• Proven experience as a CargoWise Application Specialist, Super User, or similar role within freight forwarding or logistics.
• In-depth knowledge of U.S. Customs brokerage processes and regulatory compliance.
• Proficiency in CargoWise configuration, including workflows, document templates, tariffs, autorating, and event management.
• Ability to analyze and translate business needs into system requirements and solutions.
• Project management, organizational, and documentation skills.
• Excellent communication and training skills with the ability to translate technical concepts into practical user guidance.
• Strong analytical and problem-solving abilities with attention to detail.
• Familiarity with reporting tools in CargoWise (eDocs, Report Scheduler, BI tools).
• Ability to work independently and collaboratively in a fast-paced, global environment.
• Ability to perform the essential job functions consistently, safely, and successfully in accordance with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance in accordance with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift and carry up to 80 lbs.
Preferred:
• Bilingual, Spanish - preferred skill.
Company:
The Fracht Group is an international freight forwarder and an industry leader in providing general and specialized logistics solutions. Founded in 1976, the company is headquartered in Houston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Fracht Group - North America is seeking a detail-oriented IT Application Specialist with expertise in U.S. customs brokerage and CargoWise management. The role involves leading projects, supporting new feature rollouts, and ensuring compliance with customs regulations while providing end-user support and training.
Responsibilities:
• Develop and manage project plans, ensuring adherence to timelines, frameworks, and documentation standards.
• Support the rollout of new features, including user training and post-launch support.
• Analyze project data, assess risks, and recommend process improvements.
• Collaborate with stakeholders to align solutions with operational needs.
• Manage and maintain CargoWise workflows and brokerage module configurations for U.S. customs compliance.
• Create, schedule, and maintain CW reports to support visibility and regulatory tracking.
• Develop and improve training materials for CW users with a focus on brokerage operations.
• Develop, update, and deliver training materials, SOPs, and best practices for CargoWise users, with a strong focus on brokerage, forwarding, and customs clearance processes.
• Provide end-user support and troubleshooting for CargoWise applications, escalating as needed.
• Ensure data integrity within CargoWise through regular audits, validations, and correction processes.
• Partner with IT departments to test, validate, and implement system upgrades, patches, and integrations with external systems (ODQ, Track & Trace, etc.).
• Monitor EDI/API integrations with carriers, customs, and third-party systems, ensuring seamless data flow and error resolution.
• Participate in cross-functional projects, supporting global initiatives and ensuring U.S. compliance standards are embedded in system design.
• Stay current on changes in U.S. customs regulations, CargoWise enhancements, and industry best practices, advising leadership on necessary system and process adjustments.
• Serve as a subject matter expert (SME) for CargoWise, providing consulting support to branches and departments on system usage and optimization.
Qualifications:
Required:
• Proven experience as a CargoWise Application Specialist, Super User, or similar role within freight forwarding or logistics.
• In-depth knowledge of U.S. Customs brokerage processes and regulatory compliance.
• Proficiency in CargoWise configuration, including workflows, document templates, tariffs, autorating, and event management.
• Ability to analyze and translate business needs into system requirements and solutions.
• Project management, organizational, and documentation skills.
• Excellent communication and training skills with the ability to translate technical concepts into practical user guidance.
• Strong analytical and problem-solving abilities with attention to detail.
• Familiarity with reporting tools in CargoWise (eDocs, Report Scheduler, BI tools).
• Ability to work independently and collaboratively in a fast-paced, global environment.
• Ability to perform the essential job functions consistently, safely, and successfully in accordance with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance in accordance with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift and carry up to 80 lbs.
Preferred:
• Bilingual, Spanish - preferred skill.
Company:
The Fracht Group is an international freight forwarder and an industry leader in providing general and specialized logistics solutions. Founded in 1976, the company is headquartered in Houston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.