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Senior Technical Project Manager

AArete is one-of-a-kind when it comes to consulting firm culture

We're a global, innovative management and technology consulting firm with offices in the U.S. and India. Our name comes from the Greek word for excellence: "Arete." And excellence is exactly what we strive for.

We're celebrating our fourth year as one of Forbes' World's Best Management Consulting Firms - and our success starts with our people. From robust career development planning to competitive life and wellness benefits, AArete's "Culture of Care" takes a holistic approach to the employee experience.

AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment.

The Role

We are seeking a Technical Project Manager with a focus on Healthcare Digital Transformation to join our dynamic team. In this role, you will lead complex technology initiatives within healthcare payer environments, supporting clients in modernizing legacy systems, improving operational efficiency, and delivering scalable enterprise solutions. You will partner closely with cross-functional business and technical teams to drive project execution, coordinate stakeholder alignment, and ensure successful delivery across highly integrated healthcare ecosystems.

Work You'll Do

• Manage end-to-end technology and digital transformation projects from requirements gathering through implementation, testing, deployment, and post-launch support
• Lead healthcare payer initiatives involving claims systems, customer service platforms, system integrations, and enterprise application enhancements
• Coordinate cross-functional teams across Product, Operations, Compliance, Infrastructure, and Engineering to ensure successful project execution
• Serve as a primary point of contact for clients by providing project updates, executive presentations, risk mitigation plans, and delivery oversight
• Translate complex technical concepts into clear, business-friendly explanations for both technical and non-technical stakeholders
• Coordinate teams during system outages, production incidents, and performance issues to ensure timely resolution and communication
• Lead system modernization and technical upgrade initiatives while minimizing disruption to business operations and end users
• Facilitate Agile ceremonies including sprint planning, standups, retrospectives, and backlog refinement
• Track project timelines, dependencies, risks, and action items while ensuring accountability across teams
• Develop and maintain project documentation, workflows, status reports, and process improvement recommendations
• Partner with QA and technical teams to support testing, validation, and system performance optimization efforts
• Lead distributed onshore and offshore teams across multiple locations and time zones
• Other duties as assigned

Requirements

• 7+ years of experience managing complex technology projects, preferably within healthcare payer or healthcare technology environments
• Bachelor's degree in a related field
• Healthcare payer experience required, including exposure to claims systems, customer service systems, system integrations, or highly transactional enterprise ecosystems
• Strong understanding of project management principles and methodologies; PMP, CSM, or related certifications preferred but not required
• Hands-on technical background preferred, including experience with solution development, documentation, QA, system design, coding, or performance optimization
• Experience leading onshore and offshore teams with demonstrated success managing virtual delivery models
• Strong communication and stakeholder management skills with the ability to translate deep technical concepts into clear business-friendly explanations
• Exceptional organizational skills with strong task management, dependency tracking, and prioritization capabilities
• Demonstrated ability to manage multiple projects simultaneously in fast-paced client environments
• Calm, confident demeanor with the ability to maintain urgency while providing leadership and stability during complex initiatives
• Strong documentation and presentation skills tailored to both technical and non-technical audiences
• Experience with Agile delivery methodologies and project management tools such as Jira, Azure DevOps, TeamGantt, or MS Project
• Willingness to engage in direct client interaction, including travel to client locations as needed
• Flexibility to support project or client needs outside of standard business hours when required
• Willingness to engage in direct client interaction, including travel to client location
• Must be legally authorized to work in the United States without the need for employer sponsorship

Preferred Requirements

• Experience supporting or leading Salesforce-related projects, preferably within healthcare payer or healthcare technology environments
• Based in Chicago, IL, and flexible to work from our Chicago office as needed

Compensation & Benefits

• Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays
• Own Your Day flexible work policy
• Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match
• Generous paid parental leave options
• Employer-paid Life Insurance, Short Term Disability, Long Term Disability
• Charitable contribution matching program
• New client commission opportunities and referral bonus program
• Bike share discount program

The estimated base salary range for this position is $125,000 - $145,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus. This range is a part of a competitive, total compensation package together with our majority employer-paid benefits and incentive pay for eligible roles. Please note that this range is a guideline, and individual total compensation may vary due to numerous factors, including but not limited to experience level, certifications, and other relevant business considerations.

AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available.

We put humans at the center of our work

We're a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results.

But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion.

And we've been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine.

We've earned a Great Place to Work Certification and been named a World's Best Management Consulting Firm by Forbes, Vault's Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000's Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms.

Learn more about our award-winning culture

AArete, LLC ("AArete") may utilize Artificial Intelligence/Automated Decision-Making Technology/Automated Employment Decision Technology tools and resources ("AI" or "tools" or "resources") to assist humans in generating job descriptions and postings, recruitment, analyzation of information, screening candidates, evaluation of candidate information, and assisting humans in the selection of potential candidates by all levels of AArete employees for all positions.

AArete may use Microsoft Co-Pilot, OpenAI ChatGPT, Anthropic Claude, Google Gemini, LinkedIn Recruiter AI and Hiring Assistant, Jobvite Talent Fit and AArete HireSense. AArete may use all the information you provide. Submission of information to AArete shall serve as consent to AArete's use of AI tools and resources. AArete complies with all applicable law and does not use AI to discriminate against any individual and does not use location or geographic data like zip codes to act in a discriminatory or illegal manner. Your personal data may be used in relation to prospective employment with AArete and will only be retained for so long as legally necessary.

AArete shall comply with its posted privacy policies and candidates may contact Recruiting or Privacy Departments, as identified below, to request accommodations or to exercise any of your applicable rights, pursuant to applicable law:

Recruiting: [emailprotected]

Privacy: [emailprotected]

We are an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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