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Food Service Account Manager Jobs in Rochester, NY

Byrne Dairy and Deli

Food Service Manager

Rochester, NY · On-site

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy and Deli

Food Service Manager

Walworth, NY · On-site

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

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Food Service Account Manager information

See Rochester, NY salary details

$33.1K

$67.4K

$142.6K

How much do food service account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for food service account manager in Rochester, NY is $67,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $80,400.00 per year, depending on experience, location, and employer.

What does a food service account manager do?

A Food Service Account Manager is responsible for managing relationships with clients in the food service industry, such as restaurants, cafeterias, hotels, and catering businesses. They oversee sales activities, develop strategies to meet client needs, and ensure customer satisfaction. Their duties often include negotiating contracts, coordinating with internal teams, and identifying new business opportunities. The goal is to maintain and grow accounts while providing excellent service and support to clients.

How does a food service account manager typically collaborate with clients and internal teams to ensure customer satisfaction?

A Food Service Account Manager serves as the main point of contact between food service clients and their company, regularly communicating with clients to understand their needs and resolve issues. They work closely with internal departments such as sales, logistics, and product development to coordinate order fulfillment, manage inventory, and address client feedback. This role often involves site visits, client meetings, and cross-functional teamwork to deliver tailored solutions and maintain long-term relationships. Effective collaboration is essential to anticipate challenges, meet service standards, and exceed customer expectations in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a food service account manager, and why are they important?

To thrive as a Food Service Account Manager, you need a strong background in sales, account management, and knowledge of the food service industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, sales analytics tools, and inventory management systems is typically required. Outstanding communication, negotiation, and relationship-building skills set top performers apart in this role. These capabilities are essential for maintaining client satisfaction, growing accounts, and ensuring smooth coordination between clients and internal teams.

What is the difference between Food Service Account Manager vs Food Service Sales Representative?

AspectFood Service Account ManagerFood Service Sales Representative
CredentialsRelevant sales or hospitality certifications often preferredSales certifications and industry knowledge
Work EnvironmentClient management, account retention, and serviceSales calls, client acquisition, and product promotion
Employer & Industry UsageFood service providers, distributors, and manufacturersFood product companies, distributors, and suppliers
Search & Comparison IntentUnderstanding account management roles in food serviceSales roles and client acquisition in food industry

While both roles involve working within the food service industry, the Food Service Account Manager focuses on maintaining and growing existing client accounts, providing ongoing support and service. In contrast, the Food Service Sales Representative primarily seeks new clients and promotes products. Both roles require industry knowledge and sales skills but differ in their core responsibilities and daily activities.

What are popular job titles related to Food Service Account Manager jobs in Rochester, NY?

For Food Service Account Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Food Service Account Manager jobs in Rochester, NY look for?

The top searched job categories for Food Service Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Food Service Account Manager jobs?

Cities near Rochester, NY with the most Food Service Account Manager job openings:

Food Service Account Manager jobs near you
Infographic showing various Food Service Account Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $67,371 per year, or $32.4 per hour.

Food Service Manager

Byrne Dairy and Deli

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Description:
Byrne Dairy & Deli - Food Service Manager - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking a Food Service Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire foodservice program in a single Byrne Dairy and Deli store according to company policies, procedures, and federal/state requirements. Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. Ensures that the food offered to customers is of superior quality. Maintains excellent relationships with all employees. Promotes professional growth and development of the entire team. In addition, the foodservice manager will foster strong inter-departmental relations and integrate the foodservice department with the store.
Job Responsibilities
As a Food Service Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing food service department and employee development to ensuring that the food service department is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of the food service department.
The list below contains tasks that are typically associated with the job. It is not all-inclusive and may vary.
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions, and resolving their problems and needs in a friendly, accurate and timely manner.
  • Ensures that all federal, state and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met.
  • Ensures that food items are stored in a safe and hazard free environment.
  • Ensure that all food items are prepared and served according to recipe cards.
  • Always provides excellent customer service.
  • Properly place product orders for foodservice department
  • Accurately complete weekly and end of month foodservice inventory
  • Train, motivate and develop foodservice employees.
  • Upkeep of all foodservice equipment including cleaning of ice cream machines.
  • Perform other functions that may be assigned by Store Manager or District Manager

Job Requirements
As a Food Service Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Food Service Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Minimum 1 year food service management experience
  • Minimum 2 years' experience working in food service industry.
  • Enter, transcribe, record, store or maintain information in either written or electronic form.
  • Able to handle responsibility for ensuring proper presentation, portion control and maintenance of proper serving temperatures.
  • Required to perform duties inside cooler and freezer.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As a Food Service Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $46,000-52,000 annually
Employers Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

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