Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Plans menus and service activities in collaboration with the executive chef, bar lead, and other department leads.
• Oversees dining room, bar, banquet and catering operations and golf snack shack to ensure quality, consistency, and guest satisfaction.
• Maintains food and beverage cost controls, including cost per plate metrics, labor standards, and inventory management.
• Ensures compliance with sanitation, safety, and food preparation standards.
• Monitors financial transactions and ensures operations remain within approved budget.
• Manages purchasing and requisitioning of dining room supplies.
• Secures General Manager approval for pricing exceptions, labor variances, employee meals, and other budget related deviations.
• Reviews and aligns salary, benefits, and employee reward discussions with the General Manager.
• Develops and maintains operating manuals for bar, snack bar, banquets, kitchen, and dining room operations.
• Ensures adherence to organizational policies and applicable laws.
• Investigates and resolves food quality and service complaints.
• Maintains a high standard of guest experience across all food and beverage outlets.
• Represents the Food & Beverage Department professionally at community functions, meetings, and owner-facing events.
• Builds and maintains positive rapport with property owners, members, and guests to ensure a welcoming and service-oriented environment.
• Manages relationships with all food, beverage, and service vendors, ensuring contract compliance, product quality, and timely service.
• Ensures supervisors maintain positive relationships with property owners, guests, and vendors, modeling professional and service-oriented communication.
• Collaborates with the Controller and General Manager to align operational decisions with financial goals, budget expectations, and organizational priorities.
• Manages five supervisors overseeing 30 plus employees across bar, snack bar, restaurant, and kitchen operations.
• Responsible for hiring, training, scheduling, performance evaluations, discipline, and team development.
• Monitors supervisor performance against goals, objectives, and budget expectations.
**Must be able to pass background check including a pre-employment drug screen
Pine Mountain Lake Association is an Equal Employment Opportunity Employer
Requirements
Education & Experience
• Bachelor's degree or equivalent combination of education and 3 - 5 years of related experience.
Skills & Competencies
• Strong written and verbal communication skills, including the ability to present to managers, owners, and the public.
• Proficiency in accounting fundamentals, cost controls, and mathematical concepts relevant to food and beverage operations.
• Ability to analyze problems, interpret data, and manage complex operational variables.
• Demonstrated experience managing vendor contracts, service agreements, and external partnerships.
• Ability to operate food and beverage service equipment.
Physical & Work Environment Requirements
• Regular standing, walking, reaching, and handling of tools and equipment.
• Frequent sitting, climbing, balancing, tasting, and smelling.
• Occasional stooping, kneeling, or crawling.
• Ability to lift/move up to 25 lbs.
• Work near moving mechanical parts; occasional exposure to humidity, fumes, or chemicals.
• Moderate noise environment.
• Must work well under pressure, meet multiple deadlines, and maintain cooperative behavior with colleagues and supervisors.