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Flexible Insurance Call Center Jobs in Raleigh, NC

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... insurers Proven consultative approach to client and program management Experience in multiple ... call center operations and how to operate when a business continuity event occurs Embraces a ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... insurers Proven consultative approach to client and program management Experience in multiple ... call center operations and how to operate when a business continuity event occurs Embraces a ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Need a highly flexible or unstructured workday * Are looking for an account management or ...

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How much do flexible insurance call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for flexible insurance call center in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

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Customer Service Representative - Call Center

Global Bankers Life Insurance

Durham, NC • On-site

$15 - $20.50/hr

Full-time

Re-posted 16 days ago

Job description

Company Description
Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a consortium of rapidly growing life and annuity insurance and reinsurance companies. We have operations throughout the U.S. and in select international markets. Our primary product suite consists of fixed annuities, life insurance and some supplemental products, distributed primarily through independent agents and worksite channels. In addition, we are an active reinsurer of both new and in force books of business. Global Bankers offers an entrepreneurial work environment that provides opportunities for constant learning & growth. Additional information can be found at www.GlobalBankers.com.
Job Description
Under supervision, provide customers efficient and courteous service by responding to routine and non-routine inquiries. Handle policy retention responsibilities. Process service requests, by phone, mail, fax or e-mail.
Must be able to work 11am-8pm
Responsibilities:
  • Receive calls from policy owners and/or their representatives or agents; process service requests for policy withdrawals, cancellations, explain benefits, ownership or beneficiary changes, and provide wide-ranging information regarding company products and policy transactions.
  • Research and resolve complex customer concerns/problems using computer systems, manual files, microfiche or through interdepartmental communications.
  • Process complex payments.
  • Process individual specialty jobs which include surrenders, plan changes, EOB's owner/beneficiary changes, mutual fund plan changes, and ACH/bounced recoveries.
  • Correspond with customers for resolution of their concerns through outgoing calls or written documentation and provides additional information to conserve policies.
  • May provide assistance and support for less experienced departmental personnel.
  • May perform more complex payment processing duties.
  • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
  • Maintain complete confidentiality of company business.
  • Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested.

Qualifications
Required:
  • Bachelors Degree
  • Recent college grads are encouraged to apply
  • Able to work efficiently in fast paced environment
  • One year of customer service experience in a call center environment
  • Clear and concise verbal and written communication skills
  • Experience operating standard office equipment
  • Intermediate PC skills to include Word, Excel, and Outlook

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply