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Flex Schedule Remote Cx Jobs (NOW HIRING)

GIA Legacy Planning

... and flex your entrepreneurial mindset, the opportunity is here. This opportunity is ideal for ... Flexible work schedule (remote position) * Comprehensive training and mentorship programs * Access ...

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How much do flex schedule remote cx jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for flex schedule remote cx in the United States is $49.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $62.02 per hour, depending on experience, location, and employer.

What is a flex schedule remote CX?

A Flex Schedule Remote Cx refers to a customer experience (Cx) professional who works remotely with a flexible schedule. This means they help customers via phone, email, chat, or other channels, but are not required to work traditional office hours. Instead, they can often choose their own working times, making it ideal for those needing work-life balance or non-standard hours. The role focuses on resolving customer issues, answering questions, and ensuring a positive customer experience, all while working from home or another remote location.

What are common challenges faced when working in a flex schedule remote CX role, and how can they be managed?

Working in a Flex Schedule Remote Customer Experience (Cx) role offers flexibility but can present challenges such as maintaining clear communication with teammates across different time zones and managing work-life boundaries. To address these, it's important to leverage collaboration tools, set regular check-ins, and establish clear expectations with both team members and supervisors. Additionally, creating a dedicated workspace and structured daily routines helps maintain productivity and work-life balance. Many organizations also offer training and support to help remote Cx professionals stay connected and engaged.

What are the key skills and qualifications needed to thrive as a flex schedule remote CX?

To thrive as a Flex Schedule Remote CX Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk or Salesforce, live chat tools, and ticketing systems is typically required. Self-motivation, time management, and the ability to work independently are vital soft skills in a remote, flexible environment. These competencies ensure responsive, high-quality customer interactions and enable success despite varying schedules and limited supervision.
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Flex Schedule Remote Cx jobs near you
Infographic showing various Flex Schedule Remote Cx job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $103,112 per year, or $49.6 per hour.

Salesforce Architect (with Genesys Cloud CX)

Connect Tech+Talent

Menlo Park, CA • Remote

$81.25 - $100.75/hr

Contractor

Re-posted 4 hours ago

Job description

Job Description Salesforce Architect (with Genesys Cloud CX) Location: Menlo Park, CA (Remote) Experience: 10+ Years Employment Type: 12 Months Contract Work Authorization: Independent Job Summary: We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be responsible for designing scalable Salesforce solutions, integrating Salesforce with Genesys Cloud Contact Center, leading architecture discussions, mentoring development teams, and delivering enterprise-grade customer service platforms. The candidate should possess extensive experience in Salesforce architecture, Apex development, Lightning Web Components, enterprise integrations, DevOps, and contact center modernization initiatives.

Required Qualifications: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations.

Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scale CRM solutions. Excellent communication and stakeholder management skills.

Bachelors degree in Computer Science, Information Technology, or related field. Key Responsibilities: Salesforce Architecture: Design scalable Salesforce enterprise solutions aligned with business objectives. Define end-to-end application architecture across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud.

Lead architecture reviews and technical governance. Create High-Level Design (HLD) and Low-Level Design (LLD) documentation. Establish Salesforce development standards and best practices.

Perform architecture reviews, code reviews, and security assessments. Drive enterprise application modernization initiatives. Salesforce Development: Design and develop solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and SOSL.

Develop scalable Batch Apex, Queueable Apex, Future Methods, and Scheduled Jobs. Build reusable Lightning Components and enterprise frameworks. Implement complex business logic using Flows, Approval Processes, Validation Rules, and Platform Events.

Optimize application performance while adhering to Salesforce governor limits. Design secure Salesforce data models and sharing architectures. Genesys Cloud CX Integration: Lead Salesforce integration with Genesys Cloud CX / Genesys Engage.

Design CTI integrations using Salesforce Open CTI. Implement: o Screen Pop o Click-to-Dial o Automatic Call Distribution (ACD) o Skill-Based Routing o Intelligent Call Routing o Agent Presence Synchronization o Call Logging o Interaction History o Call Recording Integration Configure Omni-Channel routing between Salesforce and Genesys. Design omnichannel customer engagement solutions for voice, chat, email, SMS, and messaging channels.

Integrate IVR workflows with Salesforce Service Cloud. Note Any Preferred Certifications: Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) Salesforce Platform Developer I & II Salesforce Administrator Salesforce Service Cloud Consultant Salesforce Integration Architect MuleSoft Developer or Architect Certification Genesys Cloud CX Certification (Preferred)

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