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Fixed Ops Jobs (NOW HIRING)

Modern Auto

Marketing Assistant

Winston Salem, NC · On-site

$36K - $46K/yr

Then support all Fixed Ops marketing strategies and tactics across all communication touchpoints. Second, this role is crucial in supporting the marketing team with key administrative duties and ...

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Fixed Ops information

See salary details

$40K

$72.1K

$101.5K

How much do fixed ops jobs pay per year?

As of Sep 13, 2026, the average yearly pay for fixed ops in the United States is $72,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is fixed ops?

Fixed Ops, short for Fixed Operations, refers to the departments in a car dealership that handle service, parts, and collision repairs—essentially, all operations outside of vehicle sales. This includes the service department (where maintenance and repairs are performed), parts department (which manages inventory and sales of vehicle parts), and often the body shop. Fixed Ops are crucial for generating steady revenue and profit for dealerships since these services are needed regardless of vehicle sales trends.

What skills and qualifications are needed to thrive as a fixed operations manager?

To thrive as a Fixed Operations Manager, you need strong knowledge of automotive service and parts operations, business management skills, and experience in dealership environments, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), inventory management software, and service scheduling tools is essential. Leadership, problem-solving, and customer service skills are crucial for motivating teams and ensuring client satisfaction. These competencies drive operational efficiency, profitability, and customer loyalty in automotive service departments.

What are common challenges faced by fixed ops professionals in automotive dealerships?

Fixed Ops professionals often face challenges such as balancing customer satisfaction with operational efficiency, managing parts inventory, and ensuring service departments meet revenue targets. They must coordinate between service advisors, technicians, and parts staff to streamline workflow and resolve issues quickly. Additionally, adapting to new technologies and changing manufacturer requirements can require ongoing training and flexibility. Strong communication and organizational skills are key to overcoming these challenges and delivering high-quality service.

What is the difference between Fixed Ops vs Service Advisor?

AspectFixed OpsService Advisor
CredentialsTypically requires automotive service experience, certifications like ASERequires customer service skills, often ASE certification preferred
Work EnvironmentAutomotive dealership service departmentsDealership service lanes, customer service areas
Industry UsageUsed broadly in automotive service operationsSpecific role within Fixed Ops, focusing on customer interactions

Fixed Ops encompasses various roles in automotive service departments, including Service Advisors. Service Advisors act as the communication link between customers and technicians, ensuring service needs are met efficiently. While Fixed Ops covers the entire service, parts, and warranty departments, Service Advisors focus specifically on customer service and vehicle repair coordination.

More about Fixed Ops jobs

What are the most commonly searched types of Fixed Ops jobs?

The most popular types of Fixed Ops jobs are:

What states have the most Fixed Ops jobs?

States with the most job openings for Fixed Ops jobs include:

What are popular job titles for Fixed Ops?

Popular job titles for Fixed Ops:

Fixed Ops jobs near you
Infographic showing various Fixed Ops job openings in the United States as of September 2026, with employment types broken down into 72% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,069 per year, or $34.6 per hour.

Marketing Assistant

Winston Salem, NC

Modern Nissan of Winston Salem
See more jobs at Modern Nissan of Winston Salemexternal

$36K - $46K/yr

Part-time

Re-posted 8 days ago

Job description

Marketing Assistant

This role will have two primary responsibilities.  First, in partnership with the Director, help establish process and procedure for Fixed Ops marketing.  Then support all Fixed Ops marketing strategies and tactics across all communication touchpoints.  Second, this role is crucial in supporting the marketing team with key administrative duties and support as necessary.  This person will be integrated across the marketing team and all that we do across Digital, Social, Traditional, and Community Relations.

Key Responsibilities:

  • Budgets
    • Owns tracking of the budget and reporting out accordingly on a monthly, quarterly, and annual basis
    • Actualizes and monitors invoices accordingly in conjunction with finance
    • Works in partnership with external partners on any billing and/or disputes
  • Fixed Ops
    • Helps to establish process and procedures for the marketing team, and external and internal partners to support marketing initiatives for Service and Parts marketing
    • Supports marketing strategy and tactics for Fixed Ops after program is up and running
  • Co-Op
    • Processes co-op submissions
    • Tracks co-op against spending/budget to ensure programs with OEMs
  • In-Store Marketing Materials
    • Lead management and distribution of inventory of in-store and on-lot marketing materials for network of stores
  • Community Relations
    • Assists with preparations for community events
    • Participates in community events where and when applicable as needed
    • Represents the Modern brand in accordance with company policy
  • Digital, Social, and Traditional Marketing Support
    • Supports each piece as needed in order to learn how the business runs
      • Including but not limited to: reporting, follow-up calls, troubleshooting, SWOT analysis
    • Helps to ensure a centralized marketing department supporting our network of dealerships
    • Primary point of contact beginning of each month to gather updates on incentives and deals from the GMs. Will produce and keep a summary each month per store for team and external partners

Required Skills, Experience, and Education

  • Familiar with the fundamentals of marketing
  • Understands the basics of digital, web, social, email, and traditional marketing
  • This person must be ambitious and goal-oriented, but willing to roll-up their sleeves and get the work done
  • Must work well with a team dynamic and embraces collaboration
  • Attention to detail is vital
  • Competent in Microsoft Office: Word, Excel, Powerpoint
  • Familiarity with social media metrics, Google analytics, SEO/SEM, digital display are all a plus
  • Occasional travel regionally to our network of stores
  • Potential travel to external partners
  • Bachelor’s degree in Marketing or Business Administration preferred, but not required

Apply