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Fixed Ops Jobs (NOW HIRING)

NCM Associates

Fixed Ops Instructor

Kansas City, MO

The Fixed Ops Instructor is responsible for delivering high-quality skills and business management education to automotive professionals through classroom, onsite, regional, and online training ...

Car Guys Inc.

Dealership Service Manager

Windham, NH

$100K - $150K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: * Salary plus ...

Car Guys Inc.

Automotive Service Manager

Brunswick, GA · On-site

$100K - $150K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: Salary plus ...

Car Guys Inc.

Automotive Service Manager

Avon, IN

$100K - $150K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: * Salary plus ...

Car Guys Inc.

Automotive Service Manager

Cloquet, MN

$125K - $185K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: Salary plus ...

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Fixed Ops information

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$40K

$72.1K

$101.5K

How much do fixed ops jobs pay per year?

As of May 31, 2026, the average yearly pay for fixed ops in the United States is $72,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need strong knowledge of automotive service and parts operations, business management skills, and experience in dealership environments, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), inventory management software, and service scheduling tools is essential. Leadership, problem-solving, and customer service skills are crucial for motivating teams and ensuring client satisfaction. These competencies drive operational efficiency, profitability, and customer loyalty in automotive service departments.

What are some common challenges faced by Fixed Ops professionals in automotive dealerships?

Fixed Ops professionals often face challenges such as balancing customer satisfaction with operational efficiency, managing parts inventory, and ensuring service departments meet revenue targets. They must coordinate between service advisors, technicians, and parts staff to streamline workflow and resolve issues quickly. Additionally, adapting to new technologies and changing manufacturer requirements can require ongoing training and flexibility. Strong communication and organizational skills are key to overcoming these challenges and delivering high-quality service.

What are Fixed Ops in a car dealership?

Fixed Ops, short for Fixed Operations, refers to the departments in a car dealership that handle service, parts, and collision repairs—essentially, all operations outside of vehicle sales. This includes the service department (where maintenance and repairs are performed), parts department (which manages inventory and sales of vehicle parts), and often the body shop. Fixed Ops are crucial for generating steady revenue and profit for dealerships since these services are needed regardless of vehicle sales trends.

What is the difference between Fixed Ops vs Service Advisor?

AspectFixed OpsService Advisor
CredentialsTypically requires automotive service experience, certifications like ASERequires customer service skills, often ASE certification preferred
Work EnvironmentAutomotive dealership service departmentsDealership service lanes, customer service areas
Industry UsageUsed broadly in automotive service operationsSpecific role within Fixed Ops, focusing on customer interactions

Fixed Ops encompasses various roles in automotive service departments, including Service Advisors. Service Advisors act as the communication link between customers and technicians, ensuring service needs are met efficiently. While Fixed Ops covers the entire service, parts, and warranty departments, Service Advisors focus specifically on customer service and vehicle repair coordination.

More about Fixed Ops jobs
What are the most commonly searched types of Fixed Ops jobs? The most popular types of Fixed Ops jobs are:
What states have the most Fixed Ops jobs? States with the most job openings for Fixed Ops jobs include:
What job categories do people searching Fixed Ops jobs look for? The top searched job categories for Fixed Ops jobs are:
Fixed Ops jobs near you
Infographic showing various Fixed Ops job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $72,069 per year, or $34.6 per hour.

Automotive Fixed Ops Software Trainer

PBS Systems

Arlington, TX • On-site

Full-time

Medical, Dental, PTO

Posted 14 days ago

Job description

Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No. of Openings:
1
Job Requirement(s):
Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:
DTO Trainer - Fixed Ops
Reports To:
DTO Team Lead, Fixed Ops
PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!
The Role:
As a DTO Trainer - Fixed Ops, you will deliver expert training and support to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.
Job Responsibilities:
  • Develop a thorough understanding of PBS software and related training processes
  • Gain proficiency in data entry and other key operational tasks
  • Independently manage and deliver all assigned training sessions within primary silo
  • Become an install resource without assistance
  • Prioritize tasks independently and demonstrate accountability without requiring direction
  • Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
  • Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
  • Respond promptly to internal and external training requests
  • Write up tickets that arise and escalate issues to the corresponding teams
  • Stay up-to-date and understand process documentation as departmental processes evolve
  • Share knowledge across silos and contribute to team learning and development
  • Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
  • Support a collaborative and positive team environment
  • Perform other duties and responsibilities as assigned

MUST HAVE Skills:
  • 1-2 years' experience in a car dealership environment, with a focus in Fixed Operations
  • Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
  • Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, visa (if applicable), and full driver's license are required

Additional Skills:
  • Excellent communication skills, including presentation and public speaking
  • PBS software experience is a strong asset
  • Experience facilitating in-person and virtual training sessions is a strong asset
  • Strong problem solving and troubleshooting skills
  • Effective time management and organizational skills
  • Ability to multitask and prioritize
  • Outstanding documentation abilities
  • High School Diploma

What we offer:
  • Professional Development - Continuous training, industry certifications, and clear pathways for career advancement.
  • Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
  • Comprehensive health benefits - Medical and dental coverage to support your well-being.
  • Paid Time Off - Generous PTO to help you recharge and maintain work-life balance.
  • Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
  • Employee recognition - Regular appreciation programs and performance-based incentives
  • Competitive compensation package
    • Competitive annual base salary
    • Up to $4,800 per year in product certification bonuses
    • Outstanding travel incentive bonuses
    • Additional performance incentives
    • Attractive referral bonuses
  • Staff discounts - Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

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