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Fixed Ops Jobs (NOW HIRING)

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Previous experience as a Fixed Operations Director, Service Director, Fixed Ops Manager, or similar leadership position. * Experience overseeing Service, Parts, and/or Collision Center operations.

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Previous experience as a Fixed Operations Director, Service Director, Fixed Ops Manager, or similar leadership position. * Experience overseeing Service, Parts, and/or Collision Center operations.

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Previous experience as a Fixed Operations Director, Service Director, Fixed Ops Manager, or similar leadership position. * Experience overseeing Service, Parts, and/or Collision Center operations.

Ghentmotors

Fixed Ops Director

Greeley, CO · On-site

Previous experience as a Fixed Operations Director, Service Director, Fixed Ops Manager, or similar leadership position. * Experience overseeing Service, Parts, and/or Collision Center operations.

Car Guys Inc.

Automotive Service Manager

Avon, IN · On-site

$100K - $150K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: * Salary plus ...

Car Guys Inc.

Dealership Service Manager

Windham, NH

$100K - $150K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: * Salary plus ...

Car Guys Inc.

Automotive Service Manager

Cloquet, MN · On-site

$125K - $185K/yr

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you. We have dealerships hiring right now who may offer you: Salary plus ...

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Fixed Ops information

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$40K

$72.1K

$101.5K

How much do fixed ops jobs pay per year?

As of Sep 11, 2026, the average yearly pay for fixed ops in the United States is $72,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is fixed ops?

Fixed Ops, short for Fixed Operations, refers to the departments in a car dealership that handle service, parts, and collision repairs—essentially, all operations outside of vehicle sales. This includes the service department (where maintenance and repairs are performed), parts department (which manages inventory and sales of vehicle parts), and often the body shop. Fixed Ops are crucial for generating steady revenue and profit for dealerships since these services are needed regardless of vehicle sales trends.

What skills and qualifications are needed to thrive as a fixed operations manager?

To thrive as a Fixed Operations Manager, you need strong knowledge of automotive service and parts operations, business management skills, and experience in dealership environments, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), inventory management software, and service scheduling tools is essential. Leadership, problem-solving, and customer service skills are crucial for motivating teams and ensuring client satisfaction. These competencies drive operational efficiency, profitability, and customer loyalty in automotive service departments.

What are common challenges faced by fixed ops professionals in automotive dealerships?

Fixed Ops professionals often face challenges such as balancing customer satisfaction with operational efficiency, managing parts inventory, and ensuring service departments meet revenue targets. They must coordinate between service advisors, technicians, and parts staff to streamline workflow and resolve issues quickly. Additionally, adapting to new technologies and changing manufacturer requirements can require ongoing training and flexibility. Strong communication and organizational skills are key to overcoming these challenges and delivering high-quality service.

What is the difference between Fixed Ops vs Service Advisor?

AspectFixed OpsService Advisor
CredentialsTypically requires automotive service experience, certifications like ASERequires customer service skills, often ASE certification preferred
Work EnvironmentAutomotive dealership service departmentsDealership service lanes, customer service areas
Industry UsageUsed broadly in automotive service operationsSpecific role within Fixed Ops, focusing on customer interactions

Fixed Ops encompasses various roles in automotive service departments, including Service Advisors. Service Advisors act as the communication link between customers and technicians, ensuring service needs are met efficiently. While Fixed Ops covers the entire service, parts, and warranty departments, Service Advisors focus specifically on customer service and vehicle repair coordination.

More about Fixed Ops jobs

What are the most commonly searched types of Fixed Ops jobs?

The most popular types of Fixed Ops jobs are:

What states have the most Fixed Ops jobs?

States with the most job openings for Fixed Ops jobs include:

What are popular job titles for Fixed Ops?

Popular job titles for Fixed Ops:

Fixed Ops jobs near you
Infographic showing various Fixed Ops job openings in the United States as of September 2026, with employment types broken down into 72% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,069 per year, or $34.6 per hour.

Fixed Ops Director

Greeley, CO • On-site

Ghent Motor Company
See more jobs at Ghent Motor Companyexternal

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Fixed Operations Director
Ghent Motors
Greeley, Colorado
Full-Time | Base Salary + Commission | Management Position
Position Summary
Ghent Motors is seeking a high-performing, results-oriented Fixed Operations Director to oversee and lead all fixed operations departments, including Service, Parts, and Collision Center (Body Shop) operations. This executive-level leadership position is responsible for driving profitability, operational efficiency, employee development, customer satisfaction, and long-term growth throughout the dealership's fixed operations.
The ideal candidate is a proven automotive leader with a strong track record of improving performance, building winning teams, and maximizing fixed operations profitability while delivering an exceptional customer experience.
Key Responsibilities
Leadership & Team Development
  • Directly oversee Service, Parts, and Collision Center management teams.
  • Recruit, hire, train, mentor, and retain high-performing employees.
  • Create a culture of accountability, teamwork, and continuous improvement.
  • Conduct regular performance reviews and establish measurable goals for department leaders.
  • Lead all fixed operations personnel toward achieving dealership objectives.
Financial Performance & Profitability
  • Drive revenue growth and profitability across Service, Parts, and Collision operations.
  • Develop and manage departmental budgets and expense controls.
  • Analyze key performance indicators (KPIs) and implement strategies to improve performance.
  • Maximize customer-pay, warranty, maintenance, parts, and collision repair sales.
  • Increase service absorption and overall fixed operations contribution to dealership profitability.
Service Department Oversight
  • Ensure efficient shop workflow and technician productivity.
  • Improve labor sales, effective labor rates, technician efficiency, and customer retention.
  • Monitor repair order quality and customer satisfaction.
  • Ensure compliance with manufacturer standards and dealership processes.
Parts Department Oversight
  • Maintain proper inventory controls and inventory turn rates.
  • Improve parts gross profit and wholesale opportunities.
  • Ensure accurate ordering, stocking, and inventory management practices.
  • Support service and collision center operations with efficient parts availability.
Collision Center (Body Shop) Oversight
  • Manage all body shop operations, including estimating, repair production, cycle times, and profitability.
  • Develop and maintain strong relationships with insurance partners and DRP programs.
  • Monitor repair quality standards and customer satisfaction.
  • Improve production efficiency, technician utilization, and average repair order performance.
  • Ensure compliance with all safety, environmental, and manufacturer repair procedures.
Customer Experience
  • Drive outstanding CSI and customer retention throughout all departments.
  • Resolve escalated customer concerns quickly and professionally.
  • Implement processes that improve the overall ownership experience.
  • Promote a customer-first culture across the dealership.
Strategic Planning
  • Work closely with ownership and executive leadership to establish annual goals and growth strategies.
  • Identify opportunities to expand service, parts, and collision business.
  • Develop initiatives to increase market share and long-term customer retention.
  • Ensure all fixed operations departments support the dealership's overall strategic vision.
Qualifications
  • Minimum 5 years of automotive fixed operations leadership experience.
  • Previous experience as a Fixed Operations Director, Service Director, Fixed Ops Manager, or similar leadership position.
  • Experience overseeing Service, Parts, and/or Collision Center operations.
  • Strong understanding of dealership financial statements and fixed operations metrics.
  • Proven ability to lead managers and large teams.
  • Strong leadership, communication, and organizational skills.
  • Experience with dealership management systems and OEM operational standards.
  • Valid driver's license with an acceptable driving record.
Performance Metrics
Success in this position will be measured by:
  • Fixed Operations Gross Profit
  • Service Absorption
  • Service and Parts Revenue Growth
  • Collision Center Profitability and Cycle Time
  • CSI and Customer Retention
  • Technician Productivity and Efficiency
  • Employee Retention and Development
  • Overall Fixed Operations Net Profit
Compensation & Benefits
  • Competitive Base Salary Plus Performance-Based Commission
  • Health Insurance
  • Paid Vacation and Holidays
  • 401(k) Plan
  • Ongoing Professional Development and Leadership Training
  • Career Growth Opportunities
About Ghent Motors
Ghent Motors is committed to providing exceptional service and building lasting customer relationships. We are searching for a leader who can drive operational excellence across our Service Department, Parts Department, and Collision Center while developing employees, increasing profitability, and supporting the continued growth of our dealership.
If you are a proven fixed operations leader with a passion for performance, people development, and customer satisfaction, we invite you to apply today.

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