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Fixed Ops Jobs in California (NOW HIRING)

Cardinale Auto Group

Fixed Ops Director

San Bruno, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Audi Bakersfield

Fixed Ops General

Bakersfield, CA · On-site

$17 - $25/hr

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Wise Auto Group

Service Manager

Vacaville, CA · On-site

Vacaville, CA 95687 Compensation: $100,000 - $225,000/year Job Type: Full-Time Lead the Fixed Ops Team at a Growing Solano County Store Hyundai of Vacaville, part of Wise Auto Group, is looking for a ...

Wise Auto Group

Service Manager

Vacaville, CA · On-site

$100K - $225K/yr

Vacaville, CA 95687 Compensation: $100,000 - $225,000/year Job Type: Full-Time Lead the Fixed Ops Team at a Growing Solano County Store Hyundai of Vacaville, part of Wise Auto Group, is looking for a ...

Swickard Auto Group

Service Manager

San Francisco, CA · On-site

$80K - $200K/yr

... the fixed ops director, parts manager, and sales leadership to align departmental goals and drive profitability • Recruit, train, and retain top service talent - building bench strength and ...

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Fixed Ops information

See California salary details

$39.5K

$71.1K

$100.2K

How much do fixed ops jobs pay per year?

As of Sep 11, 2026, the average yearly pay for fixed ops in California is $71,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $77,500.00 per year, depending on experience, location, and employer.

What is fixed ops?

Fixed Ops, short for Fixed Operations, refers to the departments in a car dealership that handle service, parts, and collision repairs—essentially, all operations outside of vehicle sales. This includes the service department (where maintenance and repairs are performed), parts department (which manages inventory and sales of vehicle parts), and often the body shop. Fixed Ops are crucial for generating steady revenue and profit for dealerships since these services are needed regardless of vehicle sales trends.

What skills and qualifications are needed to thrive as a fixed operations manager?

To thrive as a Fixed Operations Manager, you need strong knowledge of automotive service and parts operations, business management skills, and experience in dealership environments, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), inventory management software, and service scheduling tools is essential. Leadership, problem-solving, and customer service skills are crucial for motivating teams and ensuring client satisfaction. These competencies drive operational efficiency, profitability, and customer loyalty in automotive service departments.

What are common challenges faced by fixed ops professionals in automotive dealerships?

Fixed Ops professionals often face challenges such as balancing customer satisfaction with operational efficiency, managing parts inventory, and ensuring service departments meet revenue targets. They must coordinate between service advisors, technicians, and parts staff to streamline workflow and resolve issues quickly. Additionally, adapting to new technologies and changing manufacturer requirements can require ongoing training and flexibility. Strong communication and organizational skills are key to overcoming these challenges and delivering high-quality service.

What is the difference between Fixed Ops vs Service Advisor?

AspectFixed OpsService Advisor
CredentialsTypically requires automotive service experience, certifications like ASERequires customer service skills, often ASE certification preferred
Work EnvironmentAutomotive dealership service departmentsDealership service lanes, customer service areas
Industry UsageUsed broadly in automotive service operationsSpecific role within Fixed Ops, focusing on customer interactions

Fixed Ops encompasses various roles in automotive service departments, including Service Advisors. Service Advisors act as the communication link between customers and technicians, ensuring service needs are met efficiently. While Fixed Ops covers the entire service, parts, and warranty departments, Service Advisors focus specifically on customer service and vehicle repair coordination.

What are the most commonly searched types of Fixed Ops jobs in California?

The most popular types of Fixed Ops jobs in California are:

What are popular job titles related to Fixed Ops jobs in California?

For Fixed Ops jobs in California, the most frequently searched job titles are:

What job categories do people searching Fixed Ops jobs in California look for?

The top searched job categories for Fixed Ops jobs in California are:

Fixed Ops jobs near you
Infographic showing various Fixed Ops job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $71,125 per year, or $34.2 per hour.

BDC Associate - Fixed Ops - Poway Honda

Poway, CA • On-site

Sonic Automotive
Motor Vehicle and Motor Vehicle Parts Wholesalers • 5 - 10K employees
Learn more about Sonic Automotiveexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

Job description

Company Description

At Poway Honda a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

PAY : $20 / hr

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The BDC Fixed Ops Associate is responsible for generating services appointments with customers that contact the dealership via the internet.  The BDC Fixed Ops delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism.

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate services appointments.

·       Conduct phone surveys to assess customer preferences and quality of experience.

·       Effectively utilize lead management tools.

·       Compile all necessary reports, forms and other documentation on a timely basis.

·       Perform other job-related duties as assigned.

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Qualifications

·       Excellent verbal and written communication skills.

·       Strong MS Office Suite computer skills.

·       Ability to work independently and as part of a team in a fast paced environment.

·       Ability to work in call center environment.

·       Strong organizational and time management skills.

·       Ability to read and comprehend rules, regulations, policies and procedures.

·       We offer a comprehensive benefit package, and a competitive compensation package.


Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.

(This Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $18.00 to $20.00)

What Sonic Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

View All Sonic Automotive Jobs