ZipRecruiter

Log In

1

Fixed Ops Jobs in California (NOW HIRING)

Metaview

Customer Ops Associate

San Francisco, CA · On-site

As a Customer Ops Associate, you'll become the go-to expert on how Metaview actually works under ... and fixes. What you bring: * 1-3 years in a customer-facing technical support, solutions, or ...

myKaarma

GTM Coordinator

Long Beach, CA · On-site

$68K - $85K/yr

At myKaarma, we're not just leading the way in fixed ops solutions for the automotive industry-we're redefining what's possible for dealership service centers. Headquartered in Long Beach, California ...

Figure

Ops Facilitator - Pilot Support Team

San Jose, CA · On-site

$28/hr

As an Ops Facilitator, you will be the backbone of our teleop data collection operation. You are ... A passion for helping scale the deployment of learning humanoid robots This is a six-month fixed ...

Swickard Auto Group

Experienced Parts Advisor

Palo Alto, CA · On-site

$21 - $28/hr

... fixed ops roles at Swickard • Employee vehicle purchase and service discounts • A high-performing team environment at one of the most respected luxury dealerships in Silicon Valley WHY AUDI PALO ...

Baseten

Infrastructure Ops Engineer

San Francisco, CA · On-site

$120K - $160K/yr

THE ROLE As an Infrastructure Ops Engineer at Baseten, you are the operational engine of our global ... Identify recurring gaps in the capacity lifecycle (intake, triage, comms) and drive fixes by ...

Hermeus

Senior Dev Ops Engineer

Los Angeles, CA · On-site

$136K - $226K/yr

About The Role: We're hiring a hands-on Senior Dev Ops Engineer who thrives in fast-moving ... You'll be building, fixing, automating, and securing critical IT, ICS, and IoT systems that keep ...

next page

Showing results 1-20

All JobsFixed Ops JobsFixed Ops Jobs in California

Fixed Ops information

See California salary details

$39.5K

$71.1K

$100.2K

How much do fixed ops jobs pay per year?

As of Jul 21, 2026, the average yearly pay for fixed ops in California is $71,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Ops vs Service Advisor?

AspectFixed OpsService Advisor
CredentialsTypically requires automotive service experience, certifications like ASERequires customer service skills, often ASE certification preferred
Work EnvironmentAutomotive dealership service departmentsDealership service lanes, customer service areas
Industry UsageUsed broadly in automotive service operationsSpecific role within Fixed Ops, focusing on customer interactions

Fixed Ops encompasses various roles in automotive service departments, including Service Advisors. Service Advisors act as the communication link between customers and technicians, ensuring service needs are met efficiently. While Fixed Ops covers the entire service, parts, and warranty departments, Service Advisors focus specifically on customer service and vehicle repair coordination.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need strong knowledge of automotive service and parts operations, business management skills, and experience in dealership environments, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), inventory management software, and service scheduling tools is essential. Leadership, problem-solving, and customer service skills are crucial for motivating teams and ensuring client satisfaction. These competencies drive operational efficiency, profitability, and customer loyalty in automotive service departments.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles related to fixed operations in the automotive industry include dealership general managers, service directors, and fixed operations managers, often earning $300,000 or more with experience and bonuses. These positions typically require strong leadership skills, industry knowledge, and sometimes certifications, and they oversee service departments, parts, and customer relations.

What are Fixed Ops in a car dealership?

Fixed Ops, short for Fixed Operations, refers to the departments in a car dealership that handle service, parts, and collision repairs—essentially, all operations outside of vehicle sales. This includes the service department (where maintenance and repairs are performed), parts department (which manages inventory and sales of vehicle parts), and often the body shop. Fixed Ops are crucial for generating steady revenue and profit for dealerships since these services are needed regardless of vehicle sales trends.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager or dealership owner. General managers oversee all operations and can earn substantial salaries and bonuses, especially in large or successful dealerships. Executive roles like finance directors or service managers may also have high earning potential depending on the dealership size and performance.

What are some common challenges faced by Fixed Ops professionals in automotive dealerships?

Fixed Ops professionals often face challenges such as balancing customer satisfaction with operational efficiency, managing parts inventory, and ensuring service departments meet revenue targets. They must coordinate between service advisors, technicians, and parts staff to streamline workflow and resolve issues quickly. Additionally, adapting to new technologies and changing manufacturer requirements can require ongoing training and flexibility. Strong communication and organizational skills are key to overcoming these challenges and delivering high-quality service.

What do fixed ops do?

Fixed operations, often called fixed ops, refer to the departments in a dealership responsible for service, parts, and maintenance. These roles involve vehicle repairs, servicing, and customer support, requiring technical skills and knowledge of automotive systems. Fixed ops staff ensure customer vehicles are properly maintained and repaired, contributing to dealership profitability and customer satisfaction.

What kind of job is OPS?

In a fixed operations context, OPS typically refers to roles involved in the service, parts, and repair departments of an automotive dealership. These jobs often require technical skills, customer service abilities, and familiarity with dealership management systems. Common positions include service advisors, technicians, and parts specialists.
What are the most commonly searched types of Fixed Ops jobs in California? The most popular types of Fixed Ops jobs in California are:
What are popular job titles related to Fixed Ops jobs in California? For Fixed Ops jobs in California, the most frequently searched job titles are:
What job categories do people searching Fixed Ops jobs in California look for? The top searched job categories for Fixed Ops jobs in California are:
Fixed Ops jobs near you

Customer Success Manager - San Francisco

Flai Technologies Inc

San Francisco, CA • On-site

$85K - $135K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

About Flai
Flai is an AI communications platform for auto dealerships. Dealers use Flai to capture every customer, eliminate friction, and automate communication outside the store so their teams can focus on closing deals and delivering exceptional in-person experiences. Flai is backed by First Round Capital, Toyota Ventures, Y Combinator, SV Angel, Liquid 2 Ventures, Innovation Endeavors, and other world-class investors.
Role Overview
We're hiring a Customer Success Manager to own and build Flai's customer success function from the ground up. This is a full-time, in-office role based in our San Francisco office (5 days/week). You will onboard and scale dealership and dealer group accounts, drive adoption and outcomes, and help define the playbooks, metrics, and processes that become the Flai standard. You'll work directly with the founders and be a key voice in how the product evolves based on what's happening inside stores.
What You'll Do
  • Own onboarding and rollout: Lead implementations from kickoff to go-live across single rooftops and groups. Coordinate timelines, integrations, training, and launch checklists.
  • Drive adoption and outcomes: Ensure dealerships actually use Flai daily and see measurable impact (missed-call capture, appointment set rate, response time, show rate, retention, etc.).
  • Be the quarterback for the account: Build strong relationships with decision makers and day-to-day champions (GM, GSM, Fixed Ops Director, Service Manager, BDC Manager).
  • Run the operating cadence: Set up weekly check-ins, launch reviews, and QBRs. Create accountability around actions, metrics, and next steps.
  • Handle escalations like an operator: Triage issues fast, coordinate with product/engineering, communicate clearly, and keep trust high when something breaks.
  • Build the CS machine: Create repeatable playbooks for onboarding, training, renewals, expansion, and support handoffs. Help define what "good" looks like across a portfolio.
  • Renew and expand: Own retention and expansion motions (multi-rooftop rollouts, adding use cases, increasing volume). Identify growth opportunities and partner with sales when needed.
  • Close the product feedback loop: Translate dealership reality into crisp product feedback. Spot patterns, propose fixes, and help prioritize what matters most.

Must Have
  • Proven Customer Success Execution: Experience owning a book of business and driving adoption/retention in a fast-moving environment.
  • Sharp Communication: Clear, confident, and organized with dealers. Strong at leading calls, training teams, and writing clean follow-ups.
  • Operational Discipline: Strong CRM hygiene, notes, tasks, and consistent account plans. You run a tight ship.
  • High Ownership: You don't wait for instructions. You identify problems, propose solutions, and drive outcomes.
  • Comfort with ambiguity: You can build the plane while flying it. Founding role means process + execution at the same time.

Nice to Have
  • Experience with dealer tech ecosystems (DMS/CRM/schedulers, call tracking, BDC workflows)
  • Experience scaling onboarding across multi-rooftop groups
  • Comfort with light technical coordination (integrations, data mapping, troubleshooting)
  • Experience with QBRs tied to dealership KPIs (RO count, appointments, CSI, retention)

Why Flai
This is a rare moment to join a company at the earliest stage, with real traction, backed by investors who've seen what great looks like. You won't be executing someone else's playbook, you'll be writing it. The work you do in the next 12 months will directly shape how Flai serves customers for years.
What We Offer
  • $85K-$135K OTE depending on experience
  • Equity
  • Full benefits including medical, dental, and vision
  • Flexible PTO
  • Small, high-trust team where your work has real impact from day one

Apply