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Fixed Operations Trainer Jobs (NOW HIRING)

APCO Holdings

Fixed Operations Specialist

We are looking for a Fixed Operations Specialist to serve as a trusted advisor to our dealership ... Identify opportunities to improve dealership performance and customer experience Training ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Ongoing Professional Development and Leadership Training * Career Growth Opportunities About Ghent ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Ongoing Professional Development and Leadership Training * Career Growth Opportunities About Ghent ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Ongoing Professional Development and Leadership Training * Career Growth Opportunities About Ghent ...

Ghentmotors

Fixed Ops Director

Greeley, CO · On-site

Fixed Operations Director Ghent Motors Greeley, Colorado Full-Time | Base Salary + Commission ... Ongoing Professional Development and Leadership Training * Career Growth Opportunities About Ghent ...

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Fixed Operations Trainer information

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$18.5K

$76.4K

$131K

How much do fixed operations trainer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for fixed operations trainer in the United States is $76,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is a fixed operations trainer?

A Fixed Operations Trainer is responsible for educating and coaching service, parts, and dealership personnel on best practices to improve efficiency, customer satisfaction, and profitability. They develop training programs, conduct workshops, and provide hands-on guidance to enhance operational performance. This role requires deep knowledge of dealership fixed operations, including service department management, warranty processes, and parts inventory control. By equipping staff with strategic insights and skills, a Fixed Operations Trainer helps dealerships streamline operations and drive revenue growth.

What are the key skills and qualifications needed to thrive as a fixed operations trainer?

To thrive as a Fixed Operations Trainer, you need extensive knowledge of dealership service and parts operations, a background in automotive processes, and experience in training or instructional roles. Familiarity with dealer management systems (DMS), OEM-specific software, and relevant industry certifications (such as ASE) enhances effectiveness. Outstanding communication, presentation, and interpersonal skills help engage trainees and foster strong professional relationships. These competencies are crucial for ensuring consistent training delivery, improved operational performance, and ongoing employee development within fixed operations departments.

What are the typical daily responsibilities of a fixed operations trainer in an automotive dealership setting?

As a Fixed Operations Trainer, your day-to-day tasks often include developing and delivering training modules to service and parts staff, coaching team members on processes and best practices, and assessing performance to identify growth opportunities. You'll work closely with service managers, advisors, and technicians to ensure adherence to dealership and manufacturer standards, and may conduct in-person or virtual training sessions. Regularly updating training materials, staying current on industry changes, and providing feedback to management are also important aspects of the role. This position typically interacts with multiple departments, playing a key part in improving operational efficiency and customer satisfaction.

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Fixed Operations Trainer jobs near you
Infographic showing various Fixed Operations Trainer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,365 per year, or $36.7 per hour.

Fixed Operations Programs Manager

Mahwah, NJ • On-site

Volvo Car Corporation
See more jobs at Volvo Car Corporationexternal

Full-time

Posted 17 days ago

Key responsibilities

  • Develop, implement, and improve service programs to enhance workshop efficiency, retailer performance, and customer experience.

  • Drive the adoption of service programs across the retailer network through coordination, change management, and communication.

  • Analyze performance data to identify process gaps and opportunities for operational improvements.

Job description

Let's introduce ourselves
The Fixed Operations Programs Manager (Automotive) is responsible for developing, implementing, and continuously improving service programs that enhance automotive retailer service department performance, increase service capacity, improve operational efficiency, and deliver a consistent premium customer experience.
What We Are Looking For
This role supports the evolution and expansion of Volvo Simplified Service, Lean+ initiatives, and future operational excellence programs by partnering with retailers (automotive OEM dealerships), field teams, and internal stakeholders to create scalable solutions that improve service delivery, technician productivity, and customer satisfaction. In addition, this role will help support retailers (automotive dealerships) with digital service tools such as electronic multipoint inspection (eMPI) and digital service drive tablets.
What you'll do
  • Lead the development, growth, and continuous improvement of Volvo Simplified Service and operational excellence programs by defining service standards, identifying improvement opportunities, and evolving processes that enhance workshop efficiency, retailer performance, and the customer experience.
  • Drive successful implementation and adoption of service programs across the retailer network through strong business coordination, cross-functional alignment, change management, communication planning, and partnership with field teams, retailers, training, and internal stakeholders.
  • Develop and execute Lean+ and workshop improvement initiatives focused on increasing service capacity, optimizing technician productivity, improving repair flow, reducing operational waste, and supporting retailer profitability.
  • Analyze retailer performance, workshop operations, and customer experience insights to identify process gaps, operational constraints, and improvement opportunities that enable data-driven actions and measurable business results.
  • Establish program governance, performance tracking, and reporting frameworks to measure effectiveness, monitor retailer adoption, identify best practices, and ensure long-term sustainability of service initiatives.
  • Create and maintain service tools, standards, and supporting materials that enable consistent retailer execution, improve operational discipline, and support a premium customer-focused service experience.
  • Partner with technical operations, digital teams, field leadership, and retailer partners to develop future-ready service solutions that support evolving customer expectations, vehicle technology, electrification, and long-term aftersales growth.

What you'll bring
  • 5 - 7 years' experience in retail (automotive OEM dealerships) or wholesale automotive
  • Fixed Operations experience (automotive OEM dealerships) highly preferred
  • Bachelor's degree (or equivalent experience) in Automotive with a specialty in Fixed Operations
  • Strong communication skills - both written and verbal
  • Excellent time management skills, including the ability to effectively and efficiently use time to focus on the most impactful activities while challenging those that distract from the identified goal
  • Strong analytical skills, attention to detail, a strong work ethic and ability to work as a team and adhere to tight deadlines
  • The ability to travel 50% including overnight travel

Apply