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Fixed Operation Director Jobs in Indiana (NOW HIRING)

You will work closely with plant leaders and cross-functional partners to strengthen operational ... fixes. You are comfortable setting strategy while staying connected to what is happening on the ...

New

Build consistency across manufacturing operations while allowing teams to respond effectively to ... fixes. You are comfortable setting strategy while staying connected to what is happening on the ...

Compensation: $90,000 Annually (Fixed Rate) * Work Environment: Onsite/Hybrid(2-3 days per month ... Working closely with operational leaders, physicians, pharmacies, and other healthcare partners ...

Compensation: $90,000 Annually (Fixed Rate) * Work Environment: Onsite/Hybrid(2-3 days per month ... Clinical Operations & Quality: Direct nursing services across Indiana operations, ensuring high ...

Compensation: $90,000 Annually (Fixed Rate) * Work Environment: Onsite/Hybrid(2-3 days per month ... Clinical Operations & Quality: Direct nursing services across Indiana operations, ensuring high ...

Compensation: $90,000 Annually (Fixed Rate) * Work Environment: Onsite/Hybrid(2-3 days per month ... Clinical Operations & Quality: Direct nursing services across Indiana operations, ensuring high ...

Compensation: $90,000 Annually (Fixed Rate) * Work Environment: Onsite/Hybrid(2-3 days per month ... Clinical Operations & Quality: Direct nursing services across Indiana operations, ensuring high ...

Showing results 21-40

Fixed Operation Director information

How does a fixed operation director typically collaborate with other departments to improve service efficiency and customer satisfaction?

A Fixed Operation Director often works closely with the sales, parts, and finance departments to streamline processes and ensure a seamless customer experience. They coordinate with service advisors and technicians to balance workflow, reduce bottlenecks, and implement best practices that improve turnaround times. Regular meetings with department heads help align goals, address challenges, and create strategies for upselling services and retaining customers. This cross-department collaboration is key to driving dealership profitability and maintaining high service standards.

What is a fixed operation director?

Fixed Operation Directors are senior managers in automotive dealerships responsible for overseeing the service, parts, and sometimes body shop departments. Their primary role is to ensure these departments run smoothly, efficiently, and profitably. This includes managing staff, setting budgets, improving customer satisfaction, maintaining inventory, and ensuring compliance with industry standards. They play a crucial part in dealership success, as fixed operations often provide a steady source of revenue beyond vehicle sales.

What are the key skills and qualifications needed to thrive as a fixed operation director, and why are they important?

To thrive as a Fixed Operation Director, you need comprehensive knowledge of automotive service operations, inventory management, and business analytics, typically supported by several years of industry experience and sometimes a relevant degree. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and manufacturer certification programs is often required. Exceptional leadership, organizational, and customer service skills help in managing teams and delivering a superior client experience. These competencies are vital for optimizing service profitability, enhancing operational efficiency, and maintaining high customer satisfaction in a competitive automotive environment.

What is the difference between Fixed Operation Director vs Service Manager?

AspectFixed Operation DirectorService Manager
CredentialsExperience in dealership operations, certifications like ASE or manufacturer-specific trainingSimilar certifications, often ASE or manufacturer training, with focus on service department management
Work EnvironmentOversees multiple departments within a dealership, including service, parts, and customer relationsManages daily operations of the service department, focusing on customer service and technician coordination
Industry UsageCommonly used in automotive dealerships to denote senior service operations leadershipUsed widely in automotive service centers to describe department-level management

The Fixed Operation Director and Service Manager roles both require automotive industry certifications and involve managing service-related operations. The Fixed Operation Director has a broader scope, overseeing multiple departments at a strategic level, while the Service Manager focuses on daily service department management. Both roles are essential for dealership success but differ in scope and responsibilities.

What are the most commonly searched types of Fixed Operation jobs in Indiana? The most popular types of Fixed Operation jobs in Indiana are:
What are popular job titles related to Fixed Operation Director jobs in Indiana? For Fixed Operation Director jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Fixed Operation Director jobs? Cities in Indiana with the most Fixed Operation Director job openings:
Infographic showing various Fixed Operation Director job openings in Indiana as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

The General Manager is responsible for the overall leadership, profitability, and daily operations of the dealership. This position oversees all departments—including Sales, Finance & Insurance (F&I), Service, Parts, and Administration—to ensure exceptional customer satisfaction, employee development, and financial performance while maintaining the standards and values of John Jones Auto Group.

Responsibilities
  • Direct and oversee all dealership operations.
  • Develop and execute sales and profitability strategies.
  • Lead, coach, and mentor department managers and staff.
  • Monitor and improve new and used vehicle sales performance.
  • Ensure outstanding customer service and maintain high CSI (Customer Satisfaction Index) scores.
  • Manage dealership budgets, expenses, and financial performance.
  • Review monthly financial statements and establish performance goals.
  • Oversee inventory management and vehicle acquisition.
  • Ensure compliance with manufacturer requirements, company policies, and state and federal regulations.
  • Foster a positive workplace culture focused on accountability, teamwork, and continuous improvement.
  • Recruit, hire, train, and retain high-performing employees.
  • Build strong relationships with customers, community partners, and manufacturer representatives.
 Qualifications
  • 5–10+ years of automotive dealership management experience.
  • Previous experience as a General Sales Manager, General Manager, or Dealer Principal preferred.
  • Demonstrated success in increasing sales and profitability.
  • Strong leadership, communication, and decision-making skills.
  • Experience managing fixed operations (service and parts) and variable operations (sales and F&I).
  • Ability to analyze financial reports and performance metrics.
  • Knowledge of dealership management systems (DMS), CRM platforms, and inventory software.
  • Valid driver's license with an acceptable driving record.
 Preferred Skills
  • Strategic planning and business development.
  • Financial analysis and budgeting.
  • Team leadership and employee development.
  • Customer relationship management.
  • Conflict resolution and negotiation.
  • Process improvement and operational efficiency.
 Performance Expectations
  • Achieve sales and gross profit objectives.
  • Increase customer satisfaction and retention.
  • Maintain healthy inventory levels.
  • Improve employee productivity and retention.
  • Ensure regulatory and manufacturer compliance.
  • Support continued growth of the dealership and John Jones Auto Group.
 Benefits
  • Competitive compensation with performance incentives.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Employee discounts on vehicles, parts, and service.
  • Ongoing training and professional development.