Customer Experience Manager
Duluth, MN · On-site
$16/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Duluth, MN · On-site
$16/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Wethersfield, CT · On-site
$19.94/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Wethersfield, CT · On-site
$19.94/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Plymouth, MA · On-site
$19/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Plymouth, MA · On-site
$19/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Saint Louis, MO · On-site
$18/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Saint Louis, MO · On-site
$18/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Avon, IN · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Avon, IN · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Beaver Dam, WI · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Beaver Dam, WI · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Moreno Valley, CA · On-site
$19.90/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Moreno Valley, CA · On-site
$19.90/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience manager
Philadelphia, PA · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
New
Customer Experience manager
Philadelphia, PA · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
New
Customer Experience Manager
Summerville, SC · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Summerville, SC · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer experience manager
Baytown, TX · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer experience manager
Baytown, TX · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Columbia, SC · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Columbia, SC · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
San Antonio, TX · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
San Antonio, TX · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Northville, MI · On-site
$16.73/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Northville, MI · On-site
$16.73/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Indianapolis, IN · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Indianapolis, IN · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Carbondale, IL · On-site
$18/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Carbondale, IL · On-site
$18/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Fultondale, AL · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Fultondale, AL · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experince Manager
Sioux Falls, SD · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
New
Customer Experince Manager
Sioux Falls, SD · On-site
$15/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
New
Customer Experience Manager
Howell, NJ · On-site
$18.92/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Customer Experience Manager
Howell, NJ · On-site
$18.92/hr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...
Five Below Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do five below customer service jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for five below customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What does a Five Below Customer Service employee do?
A Five Below Customer Service employee assists customers by answering questions, resolving issues, and ensuring a positive shopping experience in the store. They help with returns, exchanges, and locating products while maintaining a friendly and professional demeanor. In addition, they may also handle cash register duties, restock shelves, and keep the store organized. Their main goal is to provide excellent service and make sure customers leave satisfied.
What are the key skills and qualifications needed to thrive as a Five Below Customer Service associate?
To thrive as a Five Below Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail software is typically required. Outstanding communication, patience, and a positive attitude are crucial for engaging with customers and resolving concerns. These skills ensure excellent customer experiences, efficient store operations, and contribute to overall business success.
What are some common challenges faced by Five Below Customer Service team members and how can they be managed?
Five Below Customer Service team members often navigate fast-paced environments with high customer volumes, especially during peak retail hours and holidays. Challenges include addressing a wide range of questions about products, managing returns and exchanges, and handling occasional difficult customer interactions. Effective communication, patience, and teamwork are essential for managing these situations. Additionally, team members often collaborate closely with store management and sales associates to ensure customer satisfaction and resolve concerns quickly.
What is the difference between Five Below Customer Service vs Five Below Cashier?
| Aspect | Five Below Customer Service | Five Below Cashier |
|---|---|---|
| Primary Role | Assist customers, handle inquiries, resolve issues | Process transactions, operate cash register, greet customers |
| Required Skills | Customer communication, problem-solving | Basic math, POS operation, customer service |
| Work Environment | Customer-facing, team-oriented | Cash register area, fast-paced |
| Credentials | High school diploma often preferred | High school diploma often preferred |
While both roles involve customer interaction at Five Below, Customer Service focuses on assisting with inquiries and resolving issues, whereas Cashiers primarily handle transactions. Both positions require strong communication skills and a high school diploma, but Customer Service roles often involve more problem-solving and customer support tasks.
More about Five Below Customer Service jobs
What job categories do people searching Five Below Customer Service jobs look for?
The top searched job categories for Five Below Customer Service jobs are:
- No Experience High School Diploma
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- Bpo Customer Service Representative
- 11Pm 7Am Customer Service Representative
- Annuity Customer Service Representative
- Customer Service Representative Manufacturing Industry
- Overnight Venmo Customer Service
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Five Below rating
4.8
Based on 803 frontline employees who took The Breakroom Quiz
650th of 734 rated retailers
Job description
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
QUALIFICATIONS
ESSENTIAL JOB FUNCTIONS
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$16.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$16.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
What Five Below employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Five Below
Sourced by ZipRecruiter
Five Below carries an ever-evolving and exciting assortment of cell phone cases and chargers, remote control cars, yoga pants, graphic tees, nail polish, footballs and soccer balls, tons of candy and seasonal must-haves for Easter, Halloween, Christmas and more. Everything, everyday, is just $5 and below. Its stores are a vibrant, colorful and high-energy destination. Five Below products are grouped into one of eight in-store worlds: Style, Room, Sports, Tech, Crafts, Party, Candy and Now. Five Below's unique assortment features leading brands such as Lego®, Wilson®, HasbroTM and Peeps® and hot licenses from Disney® and Marvel® such as Frozen, Despicable Me, Avengers and Star WarsTM. Rounding out the assortment is merchandise packed with quality and value made exclusively for Five Below. Five Below was founded in 2002 by David Schlessinger, creator and founder of Encore Books and Zany Brainy along with Tom Vellios, former CEO of Zany Brainy, and current Chairman of Five Below. In early 2015, Joel Anderson, the former CEO of WalMart.com, was named CEO and President of Five Below. The Company (NASDAQ: FIVE) has achieved astounding growth, including a current string of 37 consecutive quarters of positive comparable stores sales growth (from Q2, 2006 to present). Five Below is poised to grow rapidly driven by a unique approach to targeting the teen and pre-teen customer with an edited assortment of trend-right, high quality merchandise that fosters universal appeal. With a highly differentiated shopping experience that delivers exceptional value within the $1-$5 pricing model, customers have a deep appreciation for the brand. There is a long runway for growth with compelling and consistent store performance backed by an experienced and passionate senior management team.
Industry
Food and beverage wholesalers
Company size
5,001 - 10,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2002