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First Notice Of Loss Jobs (NOW HIRING)

Arch Capital Group

Claim Service Analyst

Cortland, NY · On-site

$45K - $55K/yr

Receive and validate First Notice of Loss (FNOL) data for claim setup in the claims management system. Initiate claim setup based on FNOL data or at the direction of a Claims Adjuster, Supervisor, or ...

Archgroup

Claim Service Analyst

Cortland, NY

$45K - $55K/yr

Receive and validate First Notice of Loss (FNOL) data for claim setup in the claims management system. Initiate claim setup based on FNOL data or at the direction of a Claims Adjuster, Supervisor, or ...

Kin Insurance, Inc.

Sr. Complex Claims Adjuster

$80K - $100K/yr

Quick Summary Take ownership of complex, high-exposure property claims from first notice of loss through resolution - investigating, negotiating, and settling represented and large-loss files while ...

Chubb

Senior Claim Center Representative

O Fallon, MO

$18 - $24.75/hr

Gathers data and pertinent information related to the customer or agent's loss and completing a first notice of loss record. This process is completed via phone, email and/or chat and for property ...

Chubb

Senior Claim Center Representative

O Fallon, MO

$18 - $24.75/hr

Gathers data and pertinent information related to the customer or agent's loss and completing a first notice of loss record. This process is completed via phone, email and/or chat and for property ...

Openly

Property Claims Adjuster (Remote, US)

Manage end-to-end property claim handling from first notice of loss through closure, including supplements, ensuring timely and accurate resolution. * Conduct thorough investigations including review ...

Rural King

Director of Loss Prevention

Mattoon, IL · On-site

We offer growth opportunities, competitive benefits, and a people-first environment where dedicated ... Bachelor's degree and at least 5 years of multi-unit loss prevention experience preferred or ...

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First Notice Of Loss information

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How much do first notice of loss jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for first notice of loss in the United States is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What is a First Notice of Loss (FNOL)?

A First Notice of Loss (FNOL) is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, occurs. This notification starts the claims process, allowing the insurer to begin assessing the situation, gather necessary information, and determine coverage. FNOL can be reported by the policyholder, a third party, or sometimes an agent, and is typically submitted via phone, online platforms, or mobile apps. Providing accurate and timely FNOL helps ensure a smoother and faster claims resolution.

What is the difference between First Notice Of Loss vs Insurance Adjuster?

AspectFirst Notice Of LossInsurance Adjuster
CredentialsTypically no specific certifications required; may vary by insurerOften requires licensing and certifications such as AIC or CPCU
Work EnvironmentInitial contact point, often customer-facing, in an office or remote settingField and office work, investigating claims, assessing damages
Industry UsageUsed across insurance companies to report claimsUsed by insurance companies to evaluate and settle claims

While First Notice Of Loss is the initial report of a claim, an Insurance Adjuster evaluates the claim details and determines coverage and settlement. Both roles are essential in the claims process but differ in responsibilities and required credentials.

What are some common challenges faced by First Notice of Loss (FNOL) representatives, and how can they be managed?

FNOL representatives often encounter high call volumes and distressed customers reporting accidents or losses. Managing emotional conversations while accurately capturing all required information can be challenging. Building strong active listening skills and practicing empathy are crucial for success in this role. Many organizations provide training and support systems, such as knowledge bases and peer mentoring, to help FNOL representatives handle these situations efficiently while maintaining a supportive environment.

What are the key skills and qualifications needed to thrive as a First Notice of Loss (FNOL) Representative, and why are they important?

To excel as a First Notice of Loss (FNOL) Representative, you need strong customer service skills, attention to detail, and knowledge of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management systems, call center software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and empathy help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and efficient claims processing, which are critical in the insurance industry.
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First Notice Of Loss jobs near you
Director of Loss Prevention

Director of Loss Prevention

Omni Hotels & Resorts

Frisco, TX • On-site

Full-time

Posted 8 days ago

Omni Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

31st of 106 rated hotels

Job description

Omni Frisco Hotel at the Star
The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.
This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.
Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.
The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.
Position: Director of Loss Prevention
Department: Loss Prevention
Purpose: To direct all Loss Prevention functions in the hotel ensuring a safe and secure accuracy and timely submission.
Reports to: Director of Engineering
Essential Functions:
  • Ensures all Loss Prevention standards are properly followed.
  • Reviews all reports completed by Loss Prevention officers to ensure accuracy and timely submission.
  • Reports all observed hotel property deficiencies and safety hazards.
  • Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
  • Maintains guest room surveillance procedures.
  • Maintains an effective key control program.
  • Ensures that shift personnel are properly assigned at all times.
  • Responsible for payroll, scheduling and other administrative duties.
  • Attends all hotel meetings such as evening stand up, Ops, Safety Committee, Rooms Division, and bi-weekly staff meeting.
  • Brief on- coming shift officer and the MOD on all Loss Prevention issues prior to leaving property.
  • Maintain high visibility in the lobby and other public areas, especially during busy periods.
  • Function as MOD on weekends.
  • Respond to all fire and medical emergencies.
  • Develop department policies and procedures.
  • Excellent computer skills.

Tools and Equipment:
  • Telephone, pen/pencil, photo-copying machine, computer and printer, file folders, filing cabinet, and facsimile machine
  • Lift jack dolly, hand truck, camera, first aid equipment

Working Environment:
  • Interior of hotel, in all areas with exposure to extreme temperatures.
  • Exterior of hotel with exposure to weather conditions.
  • Exposure to various hazardous chemicals.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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