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First Acceptance Insurance Jobs (NOW HIRING)

First Acceptance Corporation

PIP Adjuster

Marianna, FL · On-site +1

$44K - $58K/yr

A minimum of 2 years of relevant claims, insurance or other administrative experience is required ... Commitment to First Acceptance's company values. PHYSICAL DEMANDS: The physical demands described ...

First Acceptance Corporation

Staff Appraiser

Memphis, TN · On-site +1

High School Diploma or equivalent required. * 5-7 years of experience within the insurance industry ... Commitment to First Acceptance's company values Ability to travel to perform essential functions of ...

First Acceptance Corporation

Staff Appraiser

Memphis, TN · On-site +1

High School Diploma or equivalent required. * 5-7 years of experience within the insurance industry ... Commitment to First Acceptance's company values Ability to travel to perform essential functions of ...

First Acceptance Corporation

Staff Appraiser

Phoenix, AZ · On-site +1

High School Diploma or equivalent required. * 5-7 years of experience within the insurance industry ... Commitment to First Acceptance's company values Ability to travel to perform essential functions of ...

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How much do first acceptance insurance jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for first acceptance insurance in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Agent at First Acceptance Insurance, and why are they important?

To thrive as an Insurance Agent at First Acceptance Insurance, you need strong sales skills, knowledge of insurance products, and typically a valid insurance license. Familiarity with CRM software, quoting systems, and underwriting platforms is often required. Excellent interpersonal skills, active listening, and problem-solving abilities help you build trust and effectively address customer needs. These skills are essential for meeting sales targets, maintaining regulatory compliance, and delivering high-quality customer service in a competitive insurance market.

What is the difference between First Acceptance Insurance vs Insurance Agent?

AspectFirst Acceptance InsuranceInsurance Agent
CredentialsLicensing required in specific statesLicensing required; varies by state
Work EnvironmentOffice-based, customer service, claims processingIndependent or agency-based, client consultations
Employer & IndustryInsurance companies, including First AcceptanceInsurance agencies, brokers, or direct companies
Search & ComparisonOften compared for roles in insurance sales and claimsCommonly searched for career in insurance sales and customer service

First Acceptance Insurance typically refers to an insurance provider offering various policies, while an Insurance Agent is a professional who sells and manages insurance policies, often representing multiple providers. Both roles require licensing and involve customer interaction, but the provider focuses on policy offerings, whereas the agent focuses on client needs and sales.

What are some common challenges faced by employees working at First Acceptance Insurance, and how can new hires prepare for them?

Employees at First Acceptance Insurance often encounter challenges such as handling a high volume of customer inquiries, navigating complex insurance policies, and meeting sales or service targets. New hires can prepare by familiarizing themselves with the company's products, practicing effective communication skills, and staying organized to manage multiple tasks efficiently. Embracing a customer-first mindset and seeking support from experienced colleagues can also help overcome initial hurdles and contribute to long-term success within the team.

What is First Acceptance Insurance?

First Acceptance Insurance is an insurance company that primarily provides auto insurance policies to drivers, including those who may have difficulty obtaining coverage from standard insurers. They offer a range of coverage options designed to meet state minimum requirements and provide additional protection based on customer needs. First Acceptance Insurance is known for working with high-risk drivers and offering flexible payment plans. The company operates through a network of local offices and an online platform, making it accessible for customers to get quotes and manage policies.
More about First Acceptance Insurance jobs
What cities are hiring for First Acceptance Insurance jobs? Cities with the most First Acceptance Insurance job openings:
What states have the most First Acceptance Insurance jobs? States with the most job openings for First Acceptance Insurance jobs include:
What job categories do people searching First Acceptance Insurance jobs look for? The top searched job categories for First Acceptance Insurance jobs are:
First Acceptance Insurance jobs near you
Infographic showing various First Acceptance Insurance job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,758 per year, or $18.6 per hour.

Call Center Sales Supervisor (Property & Casualty Insurance)

First Acceptance Corporation

Memphis, TN • On-site, Remote

$13.50 - $17.50/hr

Full-time

Posted 6 days ago

Job description

Overview
Responsible for training and motivating call center customer service agents as they answer questions, handle complaints, sell products, and provide support for clients. They assist in hiring and training employees, monitoring agents progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers.
Essential Job Functions
  • Supervises, motivates, and coaches the team towards meeting performance standards for customer service calls, efficiency, and quality
  • Develops leadership within the team by coaching and optimizing the effectiveness of team leads
  • Works with supervisors, team leaders, and third parties to gather information and resolves issues
  • Coaches, motivates, and retains staff, coordinates rewards and incentive ideas Assists in managing staffing requirements
  • Assists in establishing and maintaining schedules to meet the demands for in-bound/out-bound calls Reviews performance of staff; identifies training needs
  • Manages the daily function of Customer Service Call Center team
  • Ensures that the call center maximize each sale through the Quote to Win process
  • Establishes and maintains schedules to meet the demands for in-bound/out-bound calls
  • Monitors calls to improve quality, minimize errors, and improve performance Plans for and manages change
  • Other duties as assigned

Desired Qualifications
  • Requires a high school diploma or general equivalency degree (GED)
  • Must be able to obtain and maintain - at minimum- your residential and non-residential Property and Casualty Insurance license and remain eligible for and insurance license in all states
  • First Acceptance insurance writes business the duration of your employment with First Acceptance Insurance.
  • Requires a minimum of 2 years of experience in call center management, preferably in insurance-related industry or any equivalent combination of education and experience
  • Requires a minimum of 1-2 years of experience in a Leadership Role
  • Requires a minimum of 1-2 years of experience as Customer Service Representative
  • Comprehensive knowledge of the call center industry and subordinate positions are required.
  • Specialized knowledge of inbound/outbound call center functions is required.
  • Relevant work experience is required
  • Excellent interpersonal-management, presentation and communication skills are required including listening, verbal and written
  • An exceptional knowledge of customer service best practices, call handling techniques, company policy and management techniques; strong customer focus
  • Strong organizational skills and ability to prioritize projects
  • Good telephone manner to enhance relationships with customers
  • Multi-tasking skills required Ability to work early mornings, evenings and weekends
  • Computer competence in Microsoft (Office, Excel, Word, etc.); working knowledge of computers, internet, intranet, etc.
  • Strong written and verbal communication skills; the ability to independently make accurate coaching decisions and analyze results Commitment to First Acceptance's company values
  • Able to lift 0-10 pounds without assistance

Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team member(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
#LI-REMOTE
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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