1

First Acceptance Insurance Jobs in Ohio (NOW HIRING)

... acceptance of tenders to insured where appropriate. Confer with internal and external coverage ... Knowledge of first party commercial auto claims handling preferred. Experience: * Bachelor's degree ...

... acceptance of tenders to insured where appropriate. Confer with internal and external coverage ... Knowledge of first party commercial auto claims handling preferred. Experience: * Bachelor's degree ...

... and customer acceptance. Responsible for validating dimensional performance and statistical ... Support first article inspection documentation and customer submissions * Contribute to continuous ...

... and customer acceptance. Responsible for validating dimensional performance and statistical ... Support first article inspection documentation and customer submissions * Contribute to continuous ...

... and customer acceptance. Responsible for validating dimensional performance and statistical ... Support first article inspection documentation and customer submissions * Contribute to continuous ...

Join New Era Technology, where People First is at the heart of everything we do. With a global team ... Defines what "good" looks like up front (acceptance criteria, conformance checks, architectural fit ...

next page

Showing results 1-20

First Acceptance Insurance information

What is First Acceptance Insurance?

First Acceptance Insurance is an insurance company that primarily provides auto insurance policies to drivers, including those who may have difficulty obtaining coverage from standard insurers. They offer a range of coverage options designed to meet state minimum requirements and provide additional protection based on customer needs. First Acceptance Insurance is known for working with high-risk drivers and offering flexible payment plans. The company operates through a network of local offices and an online platform, making it accessible for customers to get quotes and manage policies.

What are the key skills and qualifications needed to thrive as an insurance agent at First Acceptance Insurance?

To thrive as an Insurance Agent at First Acceptance Insurance, you need strong sales skills, knowledge of insurance products, and typically a valid insurance license. Familiarity with CRM software, quoting systems, and underwriting platforms is often required. Excellent interpersonal skills, active listening, and problem-solving abilities help you build trust and effectively address customer needs. These skills are essential for meeting sales targets, maintaining regulatory compliance, and delivering high-quality customer service in a competitive insurance market.

What are some common challenges faced by employees working at First Acceptance Insurance, and how can new hires prepare for them?

Employees at First Acceptance Insurance often encounter challenges such as handling a high volume of customer inquiries, navigating complex insurance policies, and meeting sales or service targets. New hires can prepare by familiarizing themselves with the company's products, practicing effective communication skills, and staying organized to manage multiple tasks efficiently. Embracing a customer-first mindset and seeking support from experienced colleagues can also help overcome initial hurdles and contribute to long-term success within the team.

What is the difference between First Acceptance Insurance vs Insurance Agent?

AspectFirst Acceptance InsuranceInsurance Agent
CredentialsLicensing required in specific statesLicensing required; varies by state
Work EnvironmentOffice-based, customer service, claims processingIndependent or agency-based, client consultations
Employer & IndustryInsurance companies, including First AcceptanceInsurance agencies, brokers, or direct companies
Search & ComparisonOften compared for roles in insurance sales and claimsCommonly searched for career in insurance sales and customer service

First Acceptance Insurance typically refers to an insurance provider offering various policies, while an Insurance Agent is a professional who sells and manages insurance policies, often representing multiple providers. Both roles require licensing and involve customer interaction, but the provider focuses on policy offerings, whereas the agent focuses on client needs and sales.

What job categories do people searching First Acceptance Insurance jobs in Ohio look for?

The top searched job categories for First Acceptance Insurance jobs in Ohio are:

What cities in Ohio are hiring for First Acceptance Insurance jobs?

Cities in Ohio with the most First Acceptance Insurance job openings:

    Infographic showing various First Acceptance Insurance job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

    Full-time

    Re-posted 13 days ago


    Western & Southern Financial Group rating

    9.0

    Company rating: 9.0 out of 10

    Based on 12 frontline employees who took The Breakroom Quiz

    38th of 315 rated insurance


    Job description

    Applies technical knowledge and skillsets to support business objectives of the Western & Southern Financial Group (W&SFG) through cost-effective use of technology and business process. Responsible for driving operational efficiency and increased software quality through business process analysis, accurate and technically sound software requirements, and effective user acceptance testing of the resulting software products. Applies a combination of broad business knowledge and technical skill sets to identify business, functional, and non-functional requirements for complex enterprise software solutions that drive greater operational efficiency or increased revenue. Represents the business on medium to large software development projects. Provides second level support for escalated triage of production incidents and first level support of mission-critical software platforms. Works with minimal supervision and is responsible for making an established range of business decisions, escalating to management associates when appropriate.
    What you will do:
    • Identifies business, functional, and non-functional requirements that accurately represent business needs for small to moderate-scale software solutions, at a technical level that is actionable by development and quality engineers.
    • Provides expert review of system and end-to-end test plans and results produced by quality engineers to meet exit criteria for user acceptance testing.
    • Accountable for user acceptance test strategy, and accurate, scalable, and reusable test plans for the user acceptance phase of the SDLC for moderate to large-scale projects.
    • Designs detailed and well-structured user acceptance test cases for moderate to large-scale platforms and projects, utilizing enterprise SQA automation tools to drive efficiency and facilitate the use of quality metrics for continuous improvement across test phases. Analyzes external data for conversion into internal administration systems for Pension Risk Transfer opportunities. Responsible for data cleansing and loading into the administration system and reconciliation follow-up. Utilizes appropriate technical tools to handle high volume data requirements efficiently and accurately.
    • Works closely with PMO business analysts and development and quality engineers to clarify and refine requirements for moderate to large-scale projects and platforms.
    • Estimates, prioritizes, plans, and coordinates requirements identification and user acceptance testing activities for medium to large-scale projects.
    • Serves as the operational department subject matter expert in business and system domains. Provides direction regarding business objectives, regulatory requirements, and process flow across related moderate and largescale technical solutions. Makes decisions regarding these solutions on behalf of operational management.
    • Stays current on trends in software requirements, technology solutions, and quality assurance techniques and tools to drive software development efficiency.
    • Provides quality metrics for the user acceptance test phase and interprets metrics from all test phases to make high quality business and project implementation decisions for moderate and large-scale projects.
    • Follows all SDLC requirements.
    • Provides mentoring for technical requirements identification and user acceptance testing to Insurance Operations associates.
    • Supports resolution of complex software issues and escalates as appropriate, based on customer and/or operational impact. Analyzes and researches root cause of complex technical issues and collaborates with Information Technology to resolve. Provides leadership in data remediation resulting from issues.
    • Reviews and interprets legislative bulletins distributed by the Compliance Department to determine whether process and/or software changes are required.
    • Develops effective relationships between business and technical partners.
    • Performs other duties as assigned.
    • Complies with all policies and standards.

    • Bachelor's Degree In Computer Science or Information Technology or commensurate selection criteria experience - Required
    • Typically requires 6+ years of experience with life insurance and annuity product administration. - Required
    • Typically requires 4+ years of experience working within enterprise software solutions. - Required
    • Proven experience identifying, defining, and quantifying problems, collecting and interpreting data, establishing facts, and providing effective solutions for moderate technical issues. - Required
    • Demonstrated in-depth knowledge of life insurance and annuity products and operational administration of those products. -
    • Proven ability to drive for results. -
    • Proven strong analytical and technical skills and experience reporting quality assurance metrics -
    • Demonstrated strong writing and verbal skills to effectively communicate ideas and information within a highly technical environment. Proven ability to translate business needs into technical requirements, as well as translating technical language for business interpretation. -
    • Proven ability to work with developers and quality engineers to meet business objectives through moderate to large technical solutions. -
    • Proficient in word processing, spreadsheet, database applications and presentation software. -
    • Proven skills in technical writing, flow charting and process modeling methods. -
    • LOMA Upon Hire - Preferred
    • Other financial services industry education Upon Hire - Preferred
    Work Setting/Position Demands:
    • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
    • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
    • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
    • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
    • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
    • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
    • Extended hours required during peak workloads or special projects/events.
    • Occasional after-hours work needed
    Travel Requirements:
    • None


    What Western & Southern Financial Group employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom