ZipRecruiter

Log In

1

Fire Dispatcher Jobs in Iowa (NOW HIRING)

City of Ottumwa

911 Communications Specialist

Ottumwa, IA · On-site

$50K - $66K/yr

... police, fire, or EMS assistance. Communications Specialists receive, interpret, and process ... They accurately relay critical information and coordinate the dispatch of public safety units using ...

previous pagenext page

Showing results 21-40

All JobsFire Dispatcher JobsFire Dispatcher Jobs in Iowa

Fire Dispatcher information

See Iowa salary details

$35.2K

$52.9K

$69K

How much do fire dispatcher jobs pay per year?

As of Aug 22, 2026, the average yearly pay for fire dispatcher in Iowa is $52,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a fire dispatcher?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

What does a fire dispatcher do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What are the key skills and qualifications needed to thrive as a fire dispatcher?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

What are some common challenges faced by fire dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

How much do fire dispatchers make?

Fire dispatchers in New York typically earn an average annual salary of around $45,000 to $60,000, depending on experience, certifications, and the specific municipality. They often work in high-stress environments requiring strong communication skills and knowledge of emergency protocols.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, providing instructions, and dispatching fire services. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.
More about Fire Dispatcher jobs

What are popular job titles related to Fire Dispatcher jobs in Iowa?

For Fire Dispatcher jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Fire Dispatcher jobs in Iowa look for?

The top searched job categories for Fire Dispatcher jobs in Iowa are:

What are popular job titles related to Fire Dispatcher jobs in IA?

For Fire Dispatcher jobs in IA, the most frequently searched job titles are:

Fire Dispatcher jobs near you
Infographic showing various Fire Dispatcher job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, 11% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,946 per year, or $25.5 per hour.

911 Communications Specialist

City of Ottumwa

Ottumwa, IA • On-site

$50K - $66K/yr

Full-time

Re-posted 15 days ago

Job description

The City of Ottumwa is establishing a civil service eligibility list for the position of 911 Communications Specialist. This civilian role plays a vital part in the safety of our community by serving as the first point of contact for individuals requesting police, fire, or EMS assistance. Communications Specialists receive, interpret, and process incoming calls, quickly determining the nature and urgency of each situation in accordance with established procedures and training. They accurately relay critical information and coordinate the dispatch of public safety units using a variety of communication systems. During each shift, this position works closely with and receives functional supervision from the on-duty patrol supervisor to ensure effective and timely emergency response.

The City of Ottumwa is an Equal Opportunity Employer. In compliance with applicable state and federal law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City.

Apply