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Financial Inclusion Manager Jobs in Indiana (NOW HIRING)

Trusting Social & Kompato AI

System Administrator

IN · On-site

We aim to make universal financial inclusion a reality in Southeast Asia and India within the next ... Manage system configurations for optimal performance. Client Coordination * Partner with clients ...

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Financial Inclusion Manager information

What are the key skills and qualifications needed to thrive as a Financial Inclusion Manager, and why are they important?

To thrive as a Financial Inclusion Manager, you need expertise in financial services, regulatory knowledge, and a background in economics or business, often supported by a relevant degree. Familiarity with digital banking platforms, mobile payment technologies, and data analysis tools is commonly required, along with certifications such as CFA or financial inclusion-specific training. Strong communication, stakeholder engagement, and cultural sensitivity are crucial soft skills for building trust and promoting inclusive financial solutions. These skills enable managers to effectively design, implement, and scale financial products that reach underserved communities, driving both social impact and organizational success.

What are some common challenges faced by a Financial Inclusion Manager when implementing new programs in underserved communities?

Financial Inclusion Managers often encounter challenges such as building trust within underserved communities, overcoming regulatory and infrastructural barriers, and tailoring financial products to meet diverse local needs. Establishing strong partnerships with community organizations and local leaders is crucial for successful outreach. Additionally, navigating limited access to digital tools and ensuring financial literacy among target populations are ongoing priorities that require creative, culturally sensitive solutions.

What does a Financial Inclusion Manager do?

A Financial Inclusion Manager is responsible for developing and implementing strategies to increase access to financial services for underserved or marginalized communities. They work with banks, nonprofits, government agencies, and other stakeholders to design products, programs, and policies that promote economic participation. Their role often includes conducting research, analyzing barriers to financial access, and measuring the impact of inclusion initiatives. By fostering partnerships and creating innovative solutions, Financial Inclusion Managers help ensure that more individuals and businesses can participate in the formal financial system.

What is the difference between Financial Inclusion Manager vs Microfinance Officer?

AspectFinancial Inclusion ManagerMicrofinance Officer
CredentialsRelevant degrees in finance, economics, or development; certifications like CFEP or microfinance certificationsSimilar credentials; often requires finance or development background; microfinance certifications beneficial
Work EnvironmentStrategic roles in NGOs, banks, or government agencies focusing on policy and program developmentFieldwork in communities, client assessment, loan processing in microfinance institutions
Employer & IndustryFinancial institutions, development agencies, NGOsMicrofinance institutions, banks, NGOs

While both roles focus on improving access to financial services, the Financial Inclusion Manager typically develops strategies and policies at a higher level, whereas the Microfinance Officer works directly with clients to provide microloans and financial services. The roles often overlap in skills and certifications but differ mainly in scope and work environment.

What are popular job titles related to Financial Inclusion Manager jobs in Indiana? For Financial Inclusion Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Financial Inclusion Manager jobs in Indiana look for? The top searched job categories for Financial Inclusion Manager jobs in Indiana are:
What cities in Indiana are hiring for Financial Inclusion Manager jobs? Cities in Indiana with the most Financial Inclusion Manager job openings:
Financial Inclusion Manager jobs near you

System Administrator

Trusting Social & Kompato AI

On-site

Full-time

Posted 14 days ago

Job description

About Us
Trusting Social is an AI fin-tech dedicated to advancing data science and technology to promote financial inclusion for all. We provide AI-powered credit risk, identity, and acquisition solutions for emerging markets, partnering with banks to expand credit access to underbanked consumers. Since 2013, we've become the leading credit risk assessment platform in Southeast Asia, with over 1 billion scored customers and $800 million in loans disbursed.
We collaborate with 130+ financial institutions across Vietnam, Philippines, India, and Indonesia and have raised $100 million in Series C funding to scale our new credit cards business. Our mission is to enable credit lines for 10M+ people in the Philippines, India, and Indonesia, and we're seeking passionate, entrepreneurial, and data-driven individuals to join our diverse team.
Headquartered in Singapore with offices in Ho Chi Minh City, Hanoi, Manila, Jakarta, Bangalore and Mumbai, we're guided by values like extreme ownership, data-driven decision-making, mindfulness, and social impact. We aim to make universal financial inclusion a reality in Southeast Asia and India within the next decade, and your expertise can help us achieve this goal.
How You'll Make an Impact
At Kompato AI, we're reimagining the consumer credit ecosystem, and our System Administrator role is critical to making it happen. We're hiring top talent from India (Bangalore), Vietnam (Ho Chi Minh), the Philippines (Manila), and Latin America (Brazil, Argentina, Colombia) to join our global team working US Eastern hours.
You'll ensure the reliability and performance of platforms like Interprose, Looker, and Collin, support seamless client onboarding and integrations, and act as the first line of defense for technical issues. Your efforts will directly bridge product development and daily operations, translating our innovative AI technology into tangible business success.
By collaborating across vendors, clients, and internal teams, you'll not only keep systems running at peak performance but also help shape their future-driving uptime, efficiency, and client satisfaction on a global scale.
What You'll Do
System Configuration & Operations
  • Configure Interprose for live operations during US time zone.
  • Build, configure, and maintain reports/dashboards on Interprose and Looker.
  • Manage system configurations for optimal performance.

Client Coordination
  • Partner with clients and the sales team to support smooth onboarding.
  • Configure import/export file exchanges for client integrations.
  • Ensure seamless data flow between client systems and internal platforms.

Vendor Interface
  • Escalate issues and configuration questions directly to Interprose.
  • Collaborate with vendors (payment processors, scrubs, skip tracing, etc.) to resolve issues and ensure timely data processing.

Support & Escalation
  • Act as the first line of system support during US hours.
  • Write clear, actionable escalation tickets for the product team (especially for issues outside US timezone).
  • Monitor system performance and proactively identify issues.

Product Collaboration
  • Share feedback and requirements for new features and bug fixes.
  • Document operational gaps and propose process improvements.
  • Test and validate system changes/updates before deployment.
What We're Looking For
Required Skills
  • Hands-on experience with CRM/collection platforms (Interprose preferred).
  • Strong SQL and data analysis skills.
  • Clear documentation and communication abilities.
  • Ability to work US timezone hours.
  • Experience with file transfer protocols and data exchange formats.

Preferred Qualifications
  • Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.
  • 2+ years in system administration, operations, or technical support.
  • Familiarity with Looker or other BI tools.
  • Knowledge of compliance requirements (FDCPA, TCPA).
  • Experience with API integrations and data mapping.
  • Background in debt collection or financial services a plus.
Why Join Us?
  • Enjoy competitive salary and comprehensive benefits that support your well-being.
  • Global mission: Work on a problem that truly matters.
  • Learn fast: Collaborate with brilliant teammates across product, sales, and operations.
  • Impact: Your contributions will directly improve client experience and operational excellence.

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, we invite you to be part of our rockstar team!
For more information about us, please visit our website: https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s

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