Customer Care Representative
$15.75 - $21.25/hr
US Citizenship The Customer Care Representative reports into the Finance Shared Services (FSS) Customer Care Supervisor. The Finance Customer Care department serves as the primary contact for ...
Customer Care Representative
$15.75 - $21.25/hr
US Citizenship The Customer Care Representative reports into the Finance Shared Services (FSS) Customer Care Supervisor. The Finance Customer Care department serves as the primary contact for ...
CCIFinanceManager
$114.29K - $142.86K/yr
This role and its function are part of the Finance shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and ...
CCIFinanceManager
$114.29K - $142.86K/yr
This role and its function are part of the Finance shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and ...
Finance Continuous Improvement Lead
Louisville, KY · On-site
$110.50K - $130K/yr
Reporting directly to the Global Finance Shared Service Center Leader, this role will help shape continuous improvement practices globally and may include leadership of 1-2 direct reports. As a ...
Finance Continuous Improvement Lead
Louisville, KY · On-site
$110.50K - $130K/yr
Reporting directly to the Global Finance Shared Service Center Leader, this role will help shape continuous improvement practices globally and may include leadership of 1-2 direct reports. As a ...
Accounts Payable Director
$62.60K - $85.90K/yr
Job Summary The Director, Accounts Payable is a senior leader within Finance Shared Services, responsible for end-to-end ownership of centralized accounts payable operations across onshore and ...
Accounts Payable Director
$62.60K - $85.90K/yr
Job Summary The Director, Accounts Payable is a senior leader within Finance Shared Services, responsible for end-to-end ownership of centralized accounts payable operations across onshore and ...
Accounts Payable Director
$62.60K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
$62.60K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
Houston, TX · On-site
$62.50K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
Houston, TX · On-site
$62.50K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
$62.50K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
$62.50K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
$62.50K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Accounts Payable Director
$62.50K - $85.90K/yr
Operating within a shared services model, this role acts as a strategic partner across Finance, Accounting, Supply Chain, Audit, Digital, Treasury, and Field Operations, aligning service delivery ...
Overview The Vice President, Finance is a senior leader that is responsible for overseeing the company's Treasury, Financial Planning & Analysis (FP&A), M&A, Financial Shared Service, and Tax ...
Overview The Vice President, Finance is a senior leader that is responsible for overseeing the company's Treasury, Financial Planning & Analysis (FP&A), M&A, Financial Shared Service, and Tax ...
Interim Finance Systems (UAT Focus) Senior Staff Accountant
Austin, TX · Hybrid
$68.90K - $84.70K/yr
Support finance integration efforts for newly acquired entities into shared services operations Participate in pre-integration discovery to understand business models, customers, suppliers, and ...
Interim Finance Systems (UAT Focus) Senior Staff Accountant
Austin, TX · Hybrid
$68.90K - $84.70K/yr
Support finance integration efforts for newly acquired entities into shared services operations Participate in pre-integration discovery to understand business models, customers, suppliers, and ...
Specialist, Finance Shared Services (Senior Payroll Tax Analyst )
Tallahassee, FL · On-site +1
$73K - $135K/yr
Specialist, Finance Shared Services (Senior Payroll Tax Analyst) Job Code: 37367 Job Location : Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have ...
Specialist, Finance Shared Services (Senior Payroll Tax Analyst )
Tallahassee, FL · On-site +1
$73K - $135K/yr
Specialist, Finance Shared Services (Senior Payroll Tax Analyst) Job Code: 37367 Job Location : Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have ...
Specialist, Finance Shared Services (Senior Payroll Tax Analyst )
Albany, NY · On-site +1
$73K - $135K/yr
Specialist, Finance Shared Services (Senior Payroll Tax Analyst) Job Code: 37367 Job Location : Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have ...
Specialist, Finance Shared Services (Senior Payroll Tax Analyst )
Albany, NY · On-site +1
$73K - $135K/yr
Specialist, Finance Shared Services (Senior Payroll Tax Analyst) Job Code: 37367 Job Location : Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have ...
Accounts Payable Specialist, Financial Shared Service Center - AMS
Los Angeles, CA · On-site
$72.20K - $121.60K/yr
Responsibilities About the Team The Financial Shared Service Center (FSSC) consists of corporate ... You will become an integral part of our growing finance team, working closely with global teammates.
Accounts Payable Specialist, Financial Shared Service Center - AMS
Los Angeles, CA · On-site
$72.20K - $121.60K/yr
Responsibilities About the Team The Financial Shared Service Center (FSSC) consists of corporate ... You will become an integral part of our growing finance team, working closely with global teammates.
Senior Director, Accounting - MBS Governance
Bethesda, MD · On-site
$151.10K - $250.60K/yr
MBS is Marriott's finance shared service organization that provides various services and functions to Marriott hotels and Marriott Headquarters, such as Accounts Payable, Accounts Receivable, General ...
Senior Director, Accounting - MBS Governance
Bethesda, MD · On-site
$151.10K - $250.60K/yr
MBS is Marriott's finance shared service organization that provides various services and functions to Marriott hotels and Marriott Headquarters, such as Accounts Payable, Accounts Receivable, General ...
Assistant Manager- Finance Location: East Windsor, NJ Duration: 3 Months+ Yearly Pay: $70000 on W2 ... Review chargebacks & rebates along with shared service team. * Prompt Payment Discount ...
Assistant Manager- Finance Location: East Windsor, NJ Duration: 3 Months+ Yearly Pay: $70000 on W2 ... Review chargebacks & rebates along with shared service team. * Prompt Payment Discount ...
MBS is Marriott's finance shared service organization that provides various services and functions to Marriott hotels and Marriott Headquarters, such as Accounts Payable, Accounts Receivable, General ...
MBS is Marriott's finance shared service organization that provides various services and functions to Marriott hotels and Marriott Headquarters, such as Accounts Payable, Accounts Receivable, General ...
AP Manager, Shared Services
Naperville, IL · On-site
$104K - $116K/yr
Our company is migrating to a Shared Service model and this role will be pivotal is establishing ... Bachelor's degree in Accounting, Finance, Business Administration, or a related field. * Years of ...
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AP Manager, Shared Services
Naperville, IL · On-site
$104K - $116K/yr
Our company is migrating to a Shared Service model and this role will be pivotal is establishing ... Bachelor's degree in Accounting, Finance, Business Administration, or a related field. * Years of ...
Sr Financial Analyst
$82.20K - $102.40K/yr
Interact with other corporate functions, field finance, shared services, corporate audit, and external auditors. Coordinate with and support field organization and various corporate departments with ...
Sr Financial Analyst
$82.20K - $102.40K/yr
Interact with other corporate functions, field finance, shared services, corporate audit, and external auditors. Coordinate with and support field organization and various corporate departments with ...
Sr Financial Analyst
Atlanta, GA · On-site
$83.90K - $104.50K/yr
Interact with other corporate functions, field finance, shared services, corporate audit, and external auditors. * Coordinate with and support field organization and various corporate departments ...
Sr Financial Analyst
Atlanta, GA · On-site
$83.90K - $104.50K/yr
Interact with other corporate functions, field finance, shared services, corporate audit, and external auditors. * Coordinate with and support field organization and various corporate departments ...
Bachelor's degree in Accounting, Finance, or related field preferred * 5+ years of experience in Travel & Expense, Corporate Card, or AP Shared Services environment * 2+ years of experience in ...
Bachelor's degree in Accounting, Finance, or related field preferred * 5+ years of experience in Travel & Expense, Corporate Card, or AP Shared Services environment * 2+ years of experience in ...
Finance Shared Service information
What are the key skills and qualifications needed to thrive as a Finance Shared Service professional, and why are they important?
To thrive as a Finance Shared Service professional, you need strong accounting knowledge, attention to detail, and a degree in finance, accounting, or a related field. Familiarity with ERP systems like SAP or Oracle, and certifications such as CPA or ACCA, are highly valued. Excellent communication, problem-solving skills, and the ability to work collaboratively in a multicultural environment set top performers apart. These skills ensure accurate financial processing, compliance, and efficient support for business operations across global teams.
What are some common challenges faced by professionals working in a Finance Shared Service environment?
Professionals in Finance Shared Service roles often encounter challenges such as managing high transaction volumes, navigating different financial systems across regions, and ensuring compliance with various regulatory standards. Adapting to process changes and integrating new technologies, like automation tools, can also require continual learning. Effective communication and collaboration with both internal teams and external stakeholders are vital to streamline workflows and resolve issues quickly, making adaptability and teamwork key skills in this environment.
What are Finance Shared Services?
Finance Shared Services are centralized units within an organization that handle finance-related functions such as accounts payable, accounts receivable, payroll, and financial reporting for multiple business units or locations. The primary goal is to standardize processes, improve efficiency, and reduce costs by consolidating financial operations in one location. These services use technology and best practices to streamline workflows and ensure compliance with policies and regulations. Many large organizations use Finance Shared Services to support their global operations and drive business value.
More about Finance Shared Service jobs
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What states have the most Finance Shared Service jobs? States with the most job openings for Finance Shared Service jobs include:
What job categories do people searching Finance Shared Service jobs look for? The top searched job categories for Finance Shared Service jobs are:
$15.75 - $21.25/hr
Other
Posted 28 days ago
Job description
Title: Customer Care Representative
Location : Charlotte, NC (ONSITE)
Duration : 12 months Contract to hire
Citizenship Requirement: US Citizenship
The Customer Care Representative reports into the Finance Shared Services (FSS) Customer Care Supervisor.
The Finance Customer Care department serves as the primary contact for employee's and vendor's service needs, questions or issues as they relate to Finance, Travel, Expense Management, Card Administration, Accounts Payable and Information Technology.
The Customer Care Representative is responsible for providing excellent, effective and prompt customer support to internal and external stakeholders for services provided within Enterprise Shared Services.
The department supports routine to complex questions and requests which support the Enterprise Shared Services.
Working as a team, Customer Care Representatives are the single point of contact for customers for an array of services.
This includes responding to customer issues or questions, resolving problems in a timely manner, and performing administrative processes via phone, chat, web and email.
The position is responsible for answering inquiries, performing routine program administration, and managing routine data/records.
Key Responsibilities:
• Answers customer or vendor inquiries and accesses information from multiple sources using numerous computer programs.
Fields and receives customer inquiries for basic to complex administrative issues and questions.
• Provides a high level of quality and comprehensive customer care services by collecting information from the customer or vendor, performing moderately complex transactions, retrieving answers in a knowledge base, websites, or financial systems, documenting/tracking service in a case management system, writing notes and emails to complete service, and filing documents electronically.
• Works as a team member performing various tasks across Accounts Payable, Travel and Expense and IT. Creates cases for handling and escalates cases to other provider groups, as needed.
• Creates relationships, partners and collaborates with peers, supervisors and higher level service center personnel to answer more complex client questions.
Skills Required
• Basic experience with Windows
• Hands-on experience with MS Office 2010 Applications, Internet Explorer and Outlook
• Basic experience with Dell & HP laptops and desktop computers,
• Ability to learn and work within Active Directory user, group and computer accounts
• Ability to learn basic troubleshooting and support of PC hardware and peripherals, such as printers
• Knowledge of security applications including antivirus software a plus
• Knowledge of Blackberry, Android and iPhone a plus
• Excellent 'Written' and 'Verbal' communication skills a necessity. •
A college degree with no work experience considered.
• Customer service experience (can be call center, service oriented, retail customer service, medical office, financial services, bank tellers, IT Service Desk, IT Help Desk etc.).
Experience Required
• Customer Service experience,
• Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and VPN client configuration
• Bilingual - Fluency in English and Spanish (written and verbal)
• Professional skills and ability to work independently
• Anticipate problems and respond accordingly
• Articulate complex subject matter effectively based upon caller needs
• Experience managing customers or clients
• Familiarity with Accounts Payable, Travel and Expense and IT
• Case management systems and knowledge base systems required (Service Now)
• Enterprise-level financial systems
• Expense Management System or Concur experience
• Experience in a finance shared service or call center environment preferred
Location : Charlotte, NC (ONSITE)
Duration : 12 months Contract to hire
Citizenship Requirement: US Citizenship
The Customer Care Representative reports into the Finance Shared Services (FSS) Customer Care Supervisor.
The Finance Customer Care department serves as the primary contact for employee's and vendor's service needs, questions or issues as they relate to Finance, Travel, Expense Management, Card Administration, Accounts Payable and Information Technology.
The Customer Care Representative is responsible for providing excellent, effective and prompt customer support to internal and external stakeholders for services provided within Enterprise Shared Services.
The department supports routine to complex questions and requests which support the Enterprise Shared Services.
Working as a team, Customer Care Representatives are the single point of contact for customers for an array of services.
This includes responding to customer issues or questions, resolving problems in a timely manner, and performing administrative processes via phone, chat, web and email.
The position is responsible for answering inquiries, performing routine program administration, and managing routine data/records.
Key Responsibilities:
• Answers customer or vendor inquiries and accesses information from multiple sources using numerous computer programs.
Fields and receives customer inquiries for basic to complex administrative issues and questions.
• Provides a high level of quality and comprehensive customer care services by collecting information from the customer or vendor, performing moderately complex transactions, retrieving answers in a knowledge base, websites, or financial systems, documenting/tracking service in a case management system, writing notes and emails to complete service, and filing documents electronically.
• Works as a team member performing various tasks across Accounts Payable, Travel and Expense and IT. Creates cases for handling and escalates cases to other provider groups, as needed.
• Creates relationships, partners and collaborates with peers, supervisors and higher level service center personnel to answer more complex client questions.
Skills Required
• Basic experience with Windows
• Hands-on experience with MS Office 2010 Applications, Internet Explorer and Outlook
• Basic experience with Dell & HP laptops and desktop computers,
• Ability to learn and work within Active Directory user, group and computer accounts
• Ability to learn basic troubleshooting and support of PC hardware and peripherals, such as printers
• Knowledge of security applications including antivirus software a plus
• Knowledge of Blackberry, Android and iPhone a plus
• Excellent 'Written' and 'Verbal' communication skills a necessity. •
A college degree with no work experience considered.
• Customer service experience (can be call center, service oriented, retail customer service, medical office, financial services, bank tellers, IT Service Desk, IT Help Desk etc.).
Experience Required
• Customer Service experience,
• Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and VPN client configuration
• Bilingual - Fluency in English and Spanish (written and verbal)
• Professional skills and ability to work independently
• Anticipate problems and respond accordingly
• Articulate complex subject matter effectively based upon caller needs
• Experience managing customers or clients
• Familiarity with Accounts Payable, Travel and Expense and IT
• Case management systems and knowledge base systems required (Service Now)
• Enterprise-level financial systems
• Expense Management System or Concur experience
• Experience in a finance shared service or call center environment preferred