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Northwestern Union Jobs (NOW HIRING)

Allina Health

$340K - $351K/yr

Non-Union-NCT Weekend Rotation: Occasional Job Summary: Allina Health is seeking an outpatient adult psychiatrist to join our team at Abbott Northwestern Mental Health Clinic in Minneapolis ...

Allina Health

$148K - $177K/yr

Non-Union-NCT Weekend Rotation: None Job Summary: Allina Health is seeking an experienced psychiatric mental health nurse practitioner to join our team at Abbott Northwestern Mental Health Clinic in ...

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Northwestern Union information

What are Northwestern Union jobs?

Northwestern Union is not a commonly recognized job title or occupation. It may refer to a specific organization, historical entity, or a union located in the northwestern region of a country. If you are looking for information about careers at an organization named Northwestern Union, it's best to visit their official website or contact them directly for job listings and descriptions. If you meant a different job title or company, please provide more details for a more accurate answer.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need strong knowledge of labor laws, collective bargaining, conflict resolution, and typically experience in labor relations or a related field. Familiarity with case management systems, grievance tracking tools, and legal research databases is often required. Excellent negotiation, interpersonal, and advocacy skills help you effectively represent members and foster positive relationships. These skills and qualifications are vital for protecting workers’ rights and ensuring fair workplace practices.

What are some common challenges faced by team members working at Northwestern Union, and how can they be addressed?

Team members at Northwestern Union often work in a fast-paced environment where handling multiple financial transactions and delivering excellent customer service are daily expectations. Common challenges include managing high customer volumes, ensuring accuracy in transactions, and adapting to evolving compliance requirements. These can be addressed through ongoing training, strong teamwork, and open communication with supervisors to quickly resolve issues as they arise. Building familiarity with internal systems and staying updated on company policies also helps team members perform confidently and efficiently.

What is the difference between Northwestern Union vs Northwestern Union Customer Service Representative?

AspectNorthwestern UnionNorthwestern Union Customer Service Representative
Primary RoleFinancial services including money transfers and bill paymentsAssisting customers with transactions, inquiries, and account issues
Required CredentialsBasic financial knowledge, sometimes a high school diplomaCustomer service skills, high school diploma often required
Work EnvironmentRetail locations, financial service centersRetail outlets, customer service centers
Employer UsageMoney transfer and financial service providersRetail stores, financial service providers

Northwestern Union primarily handles financial transactions like money transfers, while Northwestern Union Customer Service Representatives focus on assisting customers with transactions and inquiries. Both roles often require customer service skills and work in retail or financial environments, but their core responsibilities differ in scope and focus.

More about Northwestern Union jobs

What job categories do people searching Northwestern Union jobs look for?

The top searched job categories for Northwestern Union jobs are:

Northwestern Union jobs near you
Infographic showing various Northwestern Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Credit Union Collections & Risk Manager

First Northern Credit Union

Chicago, IL • On-site

$75 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Collections & Risk Manager a/k/a Risk Mitigation Manager

We are currently seeking a Risk Mitigation Manager for our Chicago-Loop (Monroe Street) office to oversee the Risk Management Department, including: loan collections, collateral protection, negative shares, fraud prevention and resolution, credit loss estimation, and insurance-related programs.

Our credit union membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.

Primary responsibilities include:

  • Supervise/manage a Collector and a Loan Servicing Representative.
  • Oversee applicable Automatic Call Distribution (ACD) Workgroup(s).
  • Provide resolution management for member service calls.
  • Supervise all loan collections activities.
  • Ensure that FNCU's collection activity is conducted in accordance with current collection policies and procedures.
  • Prepare monthly delinquency and loan loss reports.
  • Administration of bankruptcy and workout activities on accounts in a timely and consistent manner. Vendor management of legal counsel regarding account litigation. Coordinate with trustees.
  • Management of the Negative Shares collection queues. Charge off approved negative shares per policy and procedures.
  • Manage collateral/mortgage protection (CPI/MPI) programs to ensure proper insurance coverage and minimize collateral-related losses.
  • Lead fraud resolution efforts, including investigation, recovery, and member communication, for new memberships and newly opened savings and loan products (including indirect vehicle loans).
  • Implement and monitor fraud mitigation strategies to reduce identify theft and account takeover risks.
  • Manage the credit union's Current Expected Credit Losses (CECL) methodology, assumptions, modeling, and reporting.
  • Utilize software to monitor loan portfolio performance and trends to identify emerging risks and recommend corrective actions.
  • Manage the processing and reconciliation of insurance refunds related to chargebacks and back-end refunds related to loan payoffs, charge-offs, or early terminations.
  • Work as a leader of special or ongoing projects that are important to departmental development.
  • Keep current on governmental regulations related to loan servicing repayment compliance, collections, member information, and record retention.
  • Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options.
  • Evaluate/review your staff's performance, including providing performance feedback and coaching.
  • Develop, implement, and maintain department procedures and policies.
  • Assist in auditing and reporting functions.
  • Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
  • Maintain a thorough working knowledge of credit union history and philosophy, as well as policies and procedures.

Qualifications include:

  • Bachelor's degree.
  • 3+ years of experience in collections, fraud, and/or risk management.
  • Solid computer, analytical, math, and communication skills.
  • Management experience is preferred.
  • Bilingual (English/Spanish) is a plus.

Office address:
First Northern Credit Union
230 W. Monroe St. Ste. 2850
Chicago, IL 60606
(on Franklin between Monroe & Madison)

Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m.

Compensation:

  • $75,100 - $79,815 per year
  • Full-time, 40 hours per week
  • First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.

EOE
Drug-Free Work Environment
M/F/D/V

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