File Manager Jobs in Ocoee, FL (NOW HIRING)

Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer File Analyst, you'll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships!

Alongside the best and the brightest, you will regularly:

• Own employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders.
• Lead employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders.
• Work with employers to resolve and resubmit rejected records and files for incoming and existing files.
• Manage assigned departmental internal ticketing queue to ensure successful resolution within SLA targets.
• Identify recurring problems, operational waste, and/or automation opportunities and share with team leader.
• Monitor file quality trends and assist in the development of best practices or training materials to reduce recurring errors.

Essential Skills For Creating A Lasting Impact

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As an Employer File Analyst, these skills are essential for success:

• Abilities: Skilled in Microsoft Excel, Outlook, Word, and PowerPoint; familiarity with Copilot a plus. Comfortable with file transfer processes (e.g., sFTP), large data sets, and project management methodologies (PMBOK). Detail-oriented, analytical, and process-focused with strong judgment and deadline management. Exposure to Lean or Six Sigma methodologies beneficial.
• Experience: 1-3 years in data file management, employer group support, benefits administration, or related operations. Background in health insurance or consumer-directed products (HRAs, HSAs, FSAs) preferred. Proven experience collaborating with clients, third-party administrators, or vendors to resolve issues.
• Education: Bachelor's Degree or equivalent experience required.
• Location: 25% Hybrid in Maitland, FL or Milwaukee, WI

Because We Care, We Offer:

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

Shared Ambition. Inspired Future.

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.

• People First. We pride ourselves in bringing talented people together and treating one another with care.
• Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.
• Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.

I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked. - Alegeus employee

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We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

The posted salary range reflects the minimum and maximum target for this position's compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.

Position Compensation Range:

$53,000.00 - $90,400.00

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.