As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Weston, WV · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Weston, WV · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Representative
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
New
Technical Support Representative
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
New
MO - Technical Support Rep (Internet)
Nevada, MO · On-site
$13.75/hr
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
MO - Technical Support Rep (Internet)
Nevada, MO · On-site
$13.75/hr
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
Technical Support Representative
Bothell, WA · On-site
About the role The Technical Support Representative (TSR) is responsible for supporting internal ... come from field sales, customer service, distributors, home owners, contractors, specifier ...
Technical Support Representative
Bothell, WA · On-site
About the role The Technical Support Representative (TSR) is responsible for supporting internal ... come from field sales, customer service, distributors, home owners, contractors, specifier ...
Technical Support Representative
Sullivan, IL · On-site
$18 - $21/hr
Degree in Computer Science or related technical field, OR equivalent experience * 1+ years of experience in technical support, customer service, or related field * Strong analytical and problem ...
Technical Support Representative
Sullivan, IL · On-site
$18 - $21/hr
Degree in Computer Science or related technical field, OR equivalent experience * 1+ years of experience in technical support, customer service, or related field * Strong analytical and problem ...
Technical Support Representative - Off-Road Equipment Adairsville, GA | Full-Time | $44,000 - $56 ... the field. * Coordinate dealer visits and technical support activities as needed. * Support ...
Technical Support Representative - Off-Road Equipment Adairsville, GA | Full-Time | $44,000 - $56 ... the field. * Coordinate dealer visits and technical support activities as needed. * Support ...
A Technical Support representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and ...
A Technical Support representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and ...
Technical Support Representative
Downers Grove, IL · On-site
$18/hr
The Position The Technical Support Representative will provide technical support via the telephone, email, and text, to our end user, the court reporter, answering questions and resolving problems ...
New
Technical Support Representative
Downers Grove, IL · On-site
$18/hr
The Position The Technical Support Representative will provide technical support via the telephone, email, and text, to our end user, the court reporter, answering questions and resolving problems ...
New
A Technical Support representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and ...
A Technical Support representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and ...
SUMMARY The Technical Support Representative reviews trouble tickets submitted by third-party technical support teams or directly by United Communications customers. This role ensures issues are ...
New
Quick apply
SUMMARY The Technical Support Representative reviews trouble tickets submitted by third-party technical support teams or directly by United Communications customers. This role ensures issues are ...
New
Technical Support Representative
Bothell, WA · On-site
$48K/yr
About the role The Technical Support Representative (TSR) is responsible for supporting internal ... come from field sales, customer service, distributors, home owners, contractors, specifier ...
Technical Support Representative
Bothell, WA · On-site
$48K/yr
About the role The Technical Support Representative (TSR) is responsible for supporting internal ... come from field sales, customer service, distributors, home owners, contractors, specifier ...
SUMMARY The Technical Support Representative reviews trouble tickets submitted by third-party technical support teams or directly by United Communications customers. This role ensures issues are ...
New
SUMMARY The Technical Support Representative reviews trouble tickets submitted by third-party technical support teams or directly by United Communications customers. This role ensures issues are ...
New
Technical Support Representative
$19 - $22.50/hr
Job Summary As a Technical Support Representative, you will be responsible for supporting all products OpenEye offers as well as secondary software and products necessary for use. You will provide ...
Quick apply
Technical Support Representative
$19 - $22.50/hr
Job Summary As a Technical Support Representative, you will be responsible for supporting all products OpenEye offers as well as secondary software and products necessary for use. You will provide ...
Job Openings @ InSite Support Services & Insure Response, LLC - InSite Support Services & Insure ...
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
Job Openings @ InSite Support Services & Insure Response, LLC - InSite Support Services & Insure ...
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
SUMMARY The Technical Support Representative reviews trouble tickets submitted by third-party technical support teams or directly by United Communications customers. This role ensures issues are ...
New
SUMMARY The Technical Support Representative reviews trouble tickets submitted by third-party technical support teams or directly by United Communications customers. This role ensures issues are ...
New
Field Technical Support Rep information
See salary details
$13.94 - $15.30
2% of jobs
$15.30 - $16.65
3% of jobs
$16.65 - $18.01
11% of jobs
$19.21 is the 25th percentile. Wages below this are outliers.
$18.01 - $19.36
9% of jobs
$19.36 - $20.72
14% of jobs
$20.72 - $22.07
8% of jobs
The median wage is $22.27 / hr.
$22.07 - $23.43
15% of jobs
$24.44 is the 75th percentile. Wages above this are outliers.
$23.43 - $24.78
17% of jobs
$24.78 - $26.14
11% of jobs
$26.14 - $27.49
4% of jobs
$27.49 - $28.85
5% of jobs
$13
$22
$28
How much do field technical support rep jobs pay per hour?
What does a technical support rep do?
What is the difference between Field Technical Support Rep vs Customer Support Specialist?
| Aspect | Field Technical Support Rep | Customer Support Specialist |
|---|---|---|
| Credentials | Technical certifications often preferred | Customer service training or certifications |
| Work Environment | On-site or on-field technical support at client locations | Call centers, online chat, or office-based support |
| Industry Usage | Common in technology, manufacturing, and telecom sectors | Widespread across various industries including retail and services |
| Primary Focus | Technical troubleshooting and hardware/software support | Customer inquiries, issue resolution, and service assistance |
The main difference between a Field Technical Support Rep and a Customer Support Specialist lies in their work environment and focus. The Field Technical Support Rep typically provides hands-on technical assistance at client sites, requiring technical certifications. In contrast, the Customer Support Specialist primarily handles customer inquiries remotely, focusing on service and communication skills. Both roles are essential in their respective industries, but they serve different customer needs and work settings.
What are the key skills and qualifications needed to thrive as a Field Technical Support Representative, and why are they important?
What jobs pay 4000 a week without a degree?
What are some common challenges faced by Field Technical Support Reps, and how can they be managed effectively?
What is a Field Technical Support Rep?
What is a field support representative?
Is AI replacing tech support?
- Tier I Technical Support Representative
- Full Time Technical Support Engineer 3
- Senior Technical Support Contractor
- Technical Support 2
- Urgently Hiring Tier 1 Ios Technical Support Advisor
- Tier 2 Technical Support Engineer
- Windows 10 Upgrade
- Computer Technology Support
- It Support Tier Ii
- No Experience Desktop Support

Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
Job description
Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team!Â
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel.Â
Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who:
• Promote quality customer experience with honest and committed customer care.Â
• Engage in real-time troubleshooting with customers to resolve technical issues.Â
• Educate residential Shentel customers about the installation and use of products.Â
• Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience.
We offer a great work environment and competitive total compensation package that includes:
• World class 401(k) – up to 8% company contribution
• Medical, dental, vision, and life insurance with company subsidies
• Up to 3 weeks of PTO and up to 9 paid holidays
You worked hard for the following:
• Your reputation as a successful customer service professional who meets and exceeds goals
• Your high school diploma or equivalent
• One year of customer service or call center experience
We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.
What are you waiting for? Come join Shentel’s Technical Support Team!
About Shentel
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Edinburg, VA, US
Year founded
1902