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Field Service Scheduler Jobs (NOW HIRING)

ENV SERVICES INC

Field Service Technician

Columbia, SC · On-site

Ability to work independently and manage time efficiently while adhering to service schedules. * Proficiency with hand tools and diagnostic equipment relevant to the field. * Valid driver's license ...

ENV SERVICES INC

Field Service Technician

Hatfield, PA · On-site

Ability to work independently and manage time efficiently while adhering to service schedules. * Proficiency with hand tools and diagnostic equipment relevant to the field. * Valid driver's license ...

Advanced Water

Field Service Technician

Nashville, TN · On-site

$45K/yr

Complete scheduled preventative maintenance and service calls * Follow all company and customer safety procedures * Maintain the company vehicle according to company policies * Communicate ...

Orion Talent

Field Service Technician

Newark, NJ · On-site

$32/hr

Perform preventive maintenance and scheduled service activities * Calibrate and adjust digital and ... Field service technicians * Water treatment technicians * Process controls technicians

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Field Service Scheduler information

What are the key skills and qualifications needed to thrive as a Field Service Scheduler, and why are they important?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

What does a Field Service Scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What jobs pay 4000 a week without a degree?

A Field Service Scheduler typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or skilled trades like HVAC or electrical work can reach or exceed that amount with experience and commissions. These jobs often require strong organizational skills, certifications, or technical knowledge but may not require a college degree.

How does a Field Service Scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

What is a field service scheduler?

A field service scheduler is a professional responsible for planning and coordinating service appointments for technicians or field staff. They optimize schedules based on job priorities, technician availability, and geographic locations, often using scheduling software. This role requires strong organizational skills and knowledge of the service industry environment.

What is the 3 month rule for jobs?

In the context of a Field Service Scheduler role, the 3 month rule often refers to a policy where jobs or projects scheduled within a three-month period are prioritized or considered for early planning. It can also relate to performance or review cycles, where employee evaluations or job assignments are reviewed after three months. The specific application depends on company policies and scheduling systems used in field service environments.

What is a field scheduler job description?

A field scheduler is responsible for planning, coordinating, and assigning service appointments for field technicians or service teams. They manage schedules to ensure timely service delivery, communicate with clients, and use scheduling software or tools to optimize routes and workloads. Strong organizational and communication skills are essential for this role.
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Field Service Scheduler jobs near you
Field Service Technician

Field Service Technician

ENV SERVICES INC

Columbia, SC • On-site

Full-time

Posted 10 days ago

Job description

Job Purpose:
The Field Service Technician at ENV Services, Inc. is responsible for providing on-site support and maintenance for various equipment and systems. This role ensures that all service requests are addressed promptly and efficiently, maintaining high standards of customer satisfaction and operational excellence.
Key Responsibilities
  • Perform installation, maintenance, and repair of equipment and systems as per company standards and client requirements.
  • Conduct routine inspections and preventative maintenance to ensure optimal performance of equipment.
  • Diagnose and troubleshoot technical issues, providing effective solutions to minimize downtime.
  • Maintain accurate records of service activities, including maintenance logs, service reports, and inventory management.
  • Collaborate with clients to understand their needs and provide technical support and training as necessary.
  • Ensure compliance with safety regulations and company/customer policies during all service activities.
  • Stay updated with training to deliver knowledgeable and efficient service.
  • Provide feedback to Managers to enhance service quality and performance.
  • Manage and prioritize service calls to meet customer expectations and service level agreements.

Required Education
High school diploma or equivalent; technical or vocational training in electronics, HVAC, or a related field preferred.
Required Experience
  • 1. Minimum of 2 years of experience in field service or maintenance roles, preferably within the HVAC or electronics sectors.
  • 2. Proven track record of diagnosing and repairing technical equipment in a field setting.
  • 3. Experience in customer service and client interaction, ensuring high levels of client satisfaction.

Required Skills and Abilities
  • Strong technical aptitude with the ability to troubleshoot and repair complex systems and equipment.
  • Excellent communication skills, both verbal and written, for effective interaction with clients and team members.
  • Ability to work independently and manage time efficiently while adhering to service schedules.
  • Proficiency with hand tools and diagnostic equipment relevant to the field.
  • Valid driver's license and ability to travel to client sites as required.
  • Strong attention to detail and commitment to maintaining safety standards and protocols.

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