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Field Service Scheduler Jobs (NOW HIRING)

Topcon

PSG Scheduler

Marlborough, MA · On-site

$18.50 - $23.25/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Qnergy Inc

Field Service Supervisor

Montoursville, PA · On-site

The Field Service Supervisor is responsible for overseeing a team of field service technicians to ... Coordinate and schedule service appointments to ensure timely and efficient support. * Monitor and ...

Topcon Corporation

PSG Scheduler

Marlborough, MA

$18.50 - $23.25/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Topcon Corporation

PSG Scheduler

Hartford, CT

$18 - $22.75/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Topcon Corporation

PSG Scheduler

Saint Louis, MO · On-site

$17.25 - $22/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Topcon Corporation

PSG Scheduler

Annapolis, MD

$17.50 - $22.25/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Topcon Corporation

PSG Scheduler

Indianapolis, IN · On-site

$17 - $21.50/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Topcon Corporation

PSG Scheduler

Warrendale, PA

$17.25 - $22/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

gpec

Field Service Manager III

Garner, NC

When applicable, uses Service Scheduler to assist in managing field service operation. * Assists the Service Operations Manager in managing current maintenance contracts and executing daily contract ...

Topcon Corporation

PSG Scheduler

Bristol, PA

$17.25 - $22/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

gpec

Field Service Manager III

Garner, NC

When applicable, uses Service Scheduler to assist in managing field service operation. * Assists the Service Operations Manager in managing current maintenance contracts and executing daily contract ...

gpec

Field Service Manager III

Garner, NC · On-site

When applicable, uses Service Scheduler to assist in managing field service operation. * Assists the Service Operations Manager in managing current maintenance contracts and executing daily contract ...

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All JobsField Service Scheduler Jobs

Field Service Scheduler information

What are the key skills and qualifications needed to thrive as a Field Service Scheduler, and why are they important?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

What does a Field Service Scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What jobs pay 4000 a week without a degree?

A Field Service Scheduler typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or skilled trades like HVAC or electrical work can reach or exceed that amount with experience and commissions. These jobs often require strong organizational skills, certifications, or technical knowledge but may not require a college degree.

How does a Field Service Scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

What is a field service scheduler?

A field service scheduler is a professional responsible for planning and coordinating service appointments for technicians or field staff. They optimize schedules based on job priorities, technician availability, and geographic locations, often using scheduling software. This role requires strong organizational skills and knowledge of the service industry environment.

What is the 3 month rule for jobs?

In the context of a Field Service Scheduler role, the 3 month rule often refers to a policy where jobs or projects scheduled within a three-month period are prioritized or considered for early planning. It can also relate to performance or review cycles, where employee evaluations or job assignments are reviewed after three months. The specific application depends on company policies and scheduling systems used in field service environments.

What is a field scheduler job description?

A field scheduler is responsible for planning, coordinating, and assigning service appointments for field technicians or service teams. They manage schedules to ensure timely service delivery, communicate with clients, and use scheduling software or tools to optimize routes and workloads. Strong organizational and communication skills are essential for this role.
More about Field Service Scheduler jobs
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What states have the most Field Service Scheduler jobs? States with the most job openings for Field Service Scheduler jobs include:
What job categories do people searching Field Service Scheduler jobs look for? The top searched job categories for Field Service Scheduler jobs are:
Field Service Scheduler jobs near you
PSG Scheduler

PSG Scheduler

Topcon

Marlborough, MA • On-site

$18.50 - $23.25/hr

Full-time

Posted 19 days ago

Job description

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).
We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to www.topconcareers.com.
Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.
Position Summary
The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the central point of communication between customers, service technicians, and internal teams to ensure service calls and new machine installations are scheduled, executed, and completed accurately and on time. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Service Request & Dispatch Management
  • Receive and respond to all incoming service requests via phone, e-mail, or service management systems
  • Create and manage service work orders, ensuring accuracy of customer, equipment, and issue details
  • Schedule and dispatch field service technicians based on priority, location, skill set, and availability
  • Monitor open work orders and follow up to ensure timely completion and proper documentation

New Machine Installation Scheduling
  • Create installation work orders for new machine installations
  • Contact customers to coordinate and confirm installation dates, site readiness, and access requirements
  • Schedule technicians and any required resources to support installations
  • Work closely with internal teams (sales, project management, logistics, and service) to ensure accurate and timely installations

Customer Communication & Coordination
  • Serve as a primary point of contact for customers regarding service and installation scheduling
  • Provide clear communication on appointment times, changes, and expectations
  • Proactively address scheduling conflicts or delays to maintain customer satisfaction

Administrative & System Responsibilities
  • Maintain accurate records in service management and scheduling systems

Required Qualifications
  • High school diploma or equivalent required; associate degree or related coursework preferred
  • 2+ years of experience in service coordination, scheduling, dispatch, or customer service (field service or technical environment preferred)
  • Experience creating and managing work orders in a service management system

Skills & Competencies
  • Strong organizational and time-management skills with attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong customer service orientation and problem-solving skills
  • Proficiency with Microsoft Office and scheduling or service management software
  • Ability to work collaboratively with technicians, customers, and internal teams

Preferred Qualifications
  • Experience supporting field service technicians or technical service teams
  • Familiarity with equipment installation or service operations
  • Experience working in manufacturing, industrial equipment, or technology service environments

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