1

Field Service Representative Jobs in Alabama (NOW HIRING)

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

$60K - $75K/yr

The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the Pennsylvania Region. This role drives brand ...

$60K - $75K/yr

The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the Pennsylvania Region. This role drives brand ...

Field Sales Representative Location: Gulf Coast (Mobile, AL and surrounding areas) Duration: 6 Months The company is looking for a Field Sales Representative with a strong HVAC or facility services ...

next page

Showing results 1-20

Field Service Representative information

See Alabama salary details

$11

$22

$37

How much do field service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for field service representative in Alabama is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.91 per hour, depending on experience, location, and employer.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they will serve. Relevant experience, such as in customer service or technical repair, is often preferred, and some roles may require certifications or training specific to the equipment or systems involved. Strong communication skills and the ability to work independently are also important for success in this role.
More about Field Service Representative jobs

What cities in Alabama are hiring for Field Service Representative jobs?

Cities in Alabama with the most Field Service Representative job openings:

What are popular job titles related to Field Service Representative jobs in AL?

For Field Service Representative jobs in AL, the most frequently searched job titles are:

Infographic showing various Field Service Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,221 per year, or $22.7 per hour.

Field Service Representative

Leonardo DRS

Huntsville, AL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Leonardo DRS rating

8.1

Company rating: 8.1 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

115th of 544 rated manufacturers


Job description

Job ID: 114102 

The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services.

Job Summary

Leonardo DRS Land Electronics is seeking an experienced and cleared Field Service Representative in support of the Leonardo DRS Direct Support Electrical System Test Set (DSESTS) Products, Services and Support who will work from our Leonardo DRS Division located in Huntsville, AL. Field Service Representative Candidate will be responsible for installation, maintenance, testing, training, and operation of electrical, mechanical and software components and packages as related to DSESTS Systems LRUs, Test Program Set and Security Enhanced Maintenance Support Devices (SE-MSD). Must have the ability to Support DRS Equipment in operating environments like depots, training sites, and customer field operations with training, operations, and repair.    

Job Responsibilities
  • Support Leonardo DRS Technology and Equipment in operating environments at depots, training sites, and customer field operations with training, operation, and repair.
  • Support all Field Service Activities around the Globe when required.
  • Setup and support demonstrations of Leonardo DRS Hardware, Software and Vehicle Platforms Products.
  • Communicate clearly (written and oral) with other company personnel and the customer as required.
  • Participate in preparation of proposals for DRS Products Sales and Services.
  • Provide technical knowledge and assistance to other engineers and support personnel from a Field Environment perspective.
  • Develop solutions to problems of unusual complexity, which require a high degree of individual ingenuity, creativity, and innovativeness.
  • May lead and direct the work of others as assigned.
  • Support, communicate, reinforce, and defend the mission, values, and culture of the Leonardo DRS organization.
Basic Qualifications
  • Associate's degree in the related Technical Field with 5 years of experience or equivalent combination of education/experience.
  • Advanced Electrical Theory knowledge.
  • Ability to read and understand schematics, identifying basic and advanced circuits.
  • Utilize legacy and advance test equipment to perform troubleshooting.
  • Demonstrate basic personal/electrical safety.
  • Understand the steps required to prevent damage to electronics due to electrostatic discharge.
  • Ability to work independently with little or no Supervision.
  • Familiar with the Microsoft suite of computer software: Excel, Word, Outlook, Publisher, and PowerPoint.
  • Ability to effectively communicate verbally and in written form with a strong degree of interpersonal skills.
  • Ability to work within an Inclusive Team Environment.
  • Ability to obtain a Passport.
  • Ability to travel to remote CONUS and OCONUS Customer locations is required, and long-term deployments (3 months or more) will be required.
Advanced Qualifications
  • Advanced understanding of and experience in the application of Line Replaceable Units (LRU) Test Systems.
  • Advanced understanding of and experience in electrical and data interface standards and protocols.
  • Advanced understanding of and experience in operations of the M1 Abrams and Bradley Family of Vehicles.
  • Ability to obtain a Common Access (CAC) card.
  • Ability to obtain a Security Clearance.

Physical Requirements (Lifting, Walking, Bending, Stooping, Kneeling, etc.):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The ability to cope in very hot environments and to be able to work within the confined space of a military vehicle is seen as a necessary requirement.  Reasonable accommodations may be made available to enable individuals with disabilities to perform the essential functions. 

While performing the essential duties of this job, the employee is regularly required to sit, walk, climb, ben, lift, stand, and stoop.

 U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Only candidates that meet the qualifications set forth above are eligible to be contacted for further information. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. 
*Some employees are eligible for limited benefits only

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #LEL


What Leonardo DRS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom