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How much do field service representative fsr jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for field service representative fsr in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a field service representative FSR?

To thrive as a Field Service Representative, you need solid technical troubleshooting skills, product knowledge, and typically a relevant associate's degree or technical certification. Familiarity with diagnostic tools, mobile service applications, and customer relationship management (CRM) systems is essential. Excellent communication, problem-solving abilities, and customer service orientation help you excel in client-facing situations. These skills ensure timely issue resolution, high customer satisfaction, and effective representation of the company's products and services in the field.

What is a field service representative FSR?

A Field Service Representative (FSR) is a professional who provides on-site support, maintenance, and repair services for products or equipment at client locations. FSRs often act as the main point of contact between a company and its customers, ensuring that products are functioning correctly and that clients are satisfied with the service. Their responsibilities can include installing equipment, troubleshooting technical issues, training customers on product use, and reporting feedback to their company. FSRs typically work in industries such as manufacturing, technology, healthcare, and telecommunications. Strong technical skills, problem-solving abilities, and customer service expertise are essential for success in this role.

What are some common challenges faced by field service representatives FSRs when working onsite with clients, and how can they be addressed?

Field Service Representatives often encounter challenges such as troubleshooting complex equipment issues, adapting to different client environments, and managing time efficiently across multiple service calls. To address these, successful FSRs remain adaptable, maintain clear communication with both clients and their own support teams, and stay up to date with technical training and documentation. Building strong customer relationships and proactively preparing for each visit also help minimize unexpected issues and ensure a positive service experience.

What is the difference between Field Service Representative Fsr vs Customer Service Technician?

AspectField Service Representative FsrCustomer Service Technician
CredentialsTechnical certifications, relevant licensesBasic technical knowledge, customer service skills
Work EnvironmentOn-site client locations, fieldworkCustomer locations, service centers
Employer & IndustryManufacturers, utility companies, telecomService providers, retail, tech companies
Search & Comparison IntentTechnical field roles, service visitsCustomer support, troubleshooting

While both roles involve customer interaction and technical skills, a Field Service Representative Fsr primarily performs on-site equipment installation, maintenance, and repairs in the field, often requiring technical certifications. In contrast, a Customer Service Technician focuses more on troubleshooting and resolving customer issues, often within service centers or remote support settings. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

More about Field Service Representative FSR jobs

What states have the most Field Service Representative Fsr jobs?

States with the most job openings for Field Service Representative Fsr jobs include:

What job categories do people searching Field Service Representative Fsr jobs look for?

The top searched job categories for Field Service Representative Fsr jobs are:

Field Service Representative FSR jobs near you
Infographic showing various Field Service Representative Fsr job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, 2% Contract, and 2% Nights. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Field Service Representative (FSR) - 2nd Shift

Kreg Therapeutics LLC

Melrose Park, IL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Description

Field Service Representative (FSR) - 2nd Shift

Kreg Therapeutics | Hospital-Based Operations | Reports to Ops Manager & Local Supervisors

The Role

Support hospital partners by delivering, setting up, servicing, and picking up specialty rental medical equipment. This hands-on role includes driving, customer service, equipment cleaning/disinfecting, and basic troubleshooting. 

Training provided.


Key Responsibilities

  • Drive and operate a 28-foot box truck (about 10-250 miles/day)
  • Deliver/service/pick up equipment and coordinate routes with Central Dispatch
  • Provide professional on-site support and basic equipment guidance to hospital staff
  • Clean, disinfect, inspect, test, and prep equipment for patient use
  • Move and maneuver equipment/beds up to 1,000 lbs using provided tools
  • Lift up to 50 lbs; frequent standing/walking/bending throughout shift
  • Complete daily reporting using mobile/email/company software

Qualifications

  • Valid driver's license
  • Pass background check + drug screening 
  • Customer/service experience preferred
  • Strong communication, time management, and problem-solving
  • Available for 2nd shift: 2PM to 11:00PM

Benefits

Medical, Dental, Vision, 401(k), Life Insurance Paid travel expenses Vacation/personal/sick time

EEO & Accessibility: Kreg Therapeutics is an Equal Opportunity Employer and provides reasonable accommodations.


https://go.cultureindex.com/p/e5yLzajkfhVcjx

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