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Field Service Manager Jobs in Ohio (NOW HIRING)

PSI Engineering

Field Service Technician

Columbus, OH · On-site

$70K - $75K/yr

Managing all on-site installation, repair, maintenance, and test tasks. * Maintain and respond to ... Submit all Field Service Reports upon completing the customer service visit. Ideal Candidate ...

Phantom Staffing

Service Department Coordinator

Twinsburg, OH · On-site

$18.50 - $23.50/hr

Provides backup to the Field Service Manager when they are out on a call. Essential Duties And Responsibilities * A part of the day-to-day activities of the FMF Service Department to organize all ...

Rust Belt Recruiting

Field Engineer

Chippewa Lake, OH · On-site

$75K - $100K/yr

Field Service Manager / Technical Service Management About You * Possess strong foundational skills in mechanical, electrical, and pneumatic troubleshooting * Willing and able to travel 70% to 75 ...

FLOGISTIX LP

Field Service Tech PA

Saint Clairsville, OH · On-site

$24 - $33/hr

Area/Field Service Manager Job Summary: Flogistix, LP, a leading atmospheric solutions company specializing in wellhead and VRU compression, is seeking an experienced Field Service Technician to join ...

EMSAR

Field Service Engineer II

Cincinnati, OH · On-site

Equipment Management Service and Repair (EMSAR) is a fast-growing national technical services company supporting leading healthcare equipment manufacturers. We are seeking a Field Service Technician ...

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Field Service Manager information

See Ohio salary details

$28K

$70.1K

$126.4K

How much do field service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for field service manager in Ohio is $70,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Ohio?

The most popular types of Field Service jobs in Ohio are:

What are popular job titles related to Field Service Manager jobs in Ohio?

For Field Service Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Ohio look for?

The top searched job categories for Field Service Manager jobs in Ohio are:

What cities in Ohio are hiring for Field Service Manager jobs?

Cities in Ohio with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,111 per year, or $33.7 per hour.

Field Service Technician

Pierson Wireless Corp.

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Application Instructions
Thank you for your interest in Pierson Wireless Corp. We look forward to seeing your application. Be sure to attach a copy of your resume before submitting. Failure to answer all of the Additional Questions may result in your application being disqualified from consideration.
Position Description
JOB TITLE: Field Service Technician
DEPARTMENT: Operations
REPORTS TO: Market Manager or Project Foreman
FIELD SERVICE TECHNICIAN SUMMARY: Install, maintain, and repair wireless communications solutions under the direction of Project Foreman or Market Manager. Completing site walks to determine best installation routes and surveys site conditions; installing and connecting cabling per construction drawings provided for each job; completing jobsite documentation and other paperwork as required.
FIELD SERVICE TECHNICIAN DUTIES AND RESPONSIBILITIES:
  • Installs antennas and mounts electronic equipment per iBwave and/or construction drawings.
  • Is properly certified and operates hand-tools, various man-lifts, and test equipment as necessary for proper cable and equipment installation.
  • Provides completed tests results to evidence proper installation by contractors.
  • Maintains open and accurate communication with market manager, supervisors, and subordinates.
  • Clocks in and out for activities throughout the day in Pierson Wireless' project management cloud solution.
  • Maintains daily inspection, maintenance, adjustment, and repair of equipment.
  • Provides updates to Market Manger and/or Project Foreman and reports showing proper installation and testing.
  • Conveys project timelines and coordinates with contractors and Customers.
  • Maintains daily completion of safety review.
  • Follows safety policies for safe work and works with Regional Safety Representative on any safety issues or concerns.
  • Properly installs and terminates various coaxial, Cat5e, Cat6, fiber optic, ground and low voltage power cables per manufacturer standards.
  • Mounts equipment per Pierson Wireless and manufacturer standards.
  • Sets up racks and other equipment mounting structure.
  • Uses fiber optic and RF test equipment to ensure proper equipment installation.
  • Maintains labeling and documentation of all installed systems.
  • Properly documents work performed in Pierson Wireless' project management cloud solution.
  • Travel may be required during a normal business week Monday thru Friday.
  • Weekend and night work may be required to complete closeout packages or other job-related construction and paperwork.
  • Provides support to other team members and staff as needed.
  • Operates company provided equipment and vehicles in a safe manner and follow all local laws, regulations, and ordinances.
  • Submits all receipts and expense records.
  • Abides by all policies and procedures as identified in the Pierson Wireless handbook.
  • Is cross-trained to lend support other Pierson Wireless staff and departments.
  • Performs other duties as required (i.e. cleaning, moving, fabrication, etc.).
  • Performs other related duties as assigned by management.

FIELD SERVICE TECHNICIAN SUPERVISORY RESPONSIBILITIES:
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

FIELD SERVICE TECHNICIAN BENEFITS:
  • Competitive compensation
  • Medical, Vision, and Dental insurance - EMPLOYER pays 100% of employees' premiums
  • FSA/DCFSA Program Eligibility
  • 401(k) Retirement Savings with Employer Match - eligible after 90 days
  • EMPLOYER provided Short-term / Long-term disability, Life insurance, and Accidental Death & Dismemberment - eligible after 1 year
  • EMPLOYER Health & Wellness Program
  • Meal stipend while traveling
  • Paid Travel Time
  • Paid Training/Certifications
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays

Position Requirements
FIELD SERVICE TECHNICIAN QUALIFICATIONS:
  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
  • Certificates, licenses and registrations required/preferred:
  • Valid driver's license required.
  • OSHA 10 hour certified (preferred)
  • OSHA 30 hour certified (preferred)
  • Microsoft Office Suite proficiency
  • Other skills preferred:
  • Telecommunications experience (preferred)
  • Low voltage cable installation experience (preferred)
  • Anritsu certification (preferred)
  • Fiber optic fusion splicing experience (preferred)
  • Stable work history

FIELD SERVICE TECHNICIAN COMPETENCIES:
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

FIELD SERVICE TECHNICIAN PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Continually required to stand
  • Continually required to walk
  • Occasionally required to sit
  • Continually required to utilize hand and finger dexterity
  • Continually required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Occasionally exposed to wet and/or humid conditions (non-weather)
  • Frequently works near moving mechanical parts
  • Frequently works in high, precarious places
  • Occasionally exposed to outside weather conditions
  • Occasionally exposed to extreme heat or cold (non-weather)
  • While performing the duties of this job, the noise level in the work environment is usually moderate
  • The employee must occasionally lift and/or move more than 50 pounds
  • Specialized equipment, machines, or vehicles used: Aerial lifts, RF Testing Equipment

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Pierson Wireless is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you need assistance to perform your job duties because of a physical or mental condition, please let HR@piersonwireless.com know.
The Company will endeavor to accommodate the sincere religious beliefs of its employees to the extent such accommodation does not pose an undue hardship on the Company's operations. If employees wish to request such an accommodation, they should contact HR@piersonwireless.com.
Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of HR@piersonwireless.com. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact HR@piersonwireless.com. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations.

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