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Field Service Manager Jobs in Ohio (NOW HIRING)

Process Solutions Inc.

Be Seen First

Field Service Technician

Cincinnati, OH · On-site

The position will report directly to our Field Service Manager. This is a unique and rewarding position with a small but innovative growing water treatment company. We are seeking customer focused ...

Ziehm Orthoscan

Field Service Engineer I

Cleveland, OH

$70K - $78K/yr

The Field Service Engineer reports to the Regional Service Manager and is a field-based, customer-facing role that is responsible for proper installs, troubleshooting issues, and for maintaining ...

Orthoscan, Inc.

Field Service Engineer I

Cleveland, OH · On-site

$70K - $78K/yr

The Field Service Engineer reports to the Regional Service Manager and is a field-based, customer-facing role that is responsible for proper installs, troubleshooting issues, and for maintaining ...

Honeywell

Lead Field Service Technician

Brook Park, OH · On-site

You will report directly to our Field Service Manager and you will work out of our Cleveland, Ohio location on a Remote work schedule. As the Lead Field Service Technician, you will impact customer ...

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Field Service Manager information

See Ohio salary details

$28K

$70.1K

$126.4K

How much do field service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for field service manager in Ohio is $70,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Ohio?

The most popular types of Field Service jobs in Ohio are:

What are popular job titles related to Field Service Manager jobs in Ohio?

For Field Service Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Ohio look for?

The top searched job categories for Field Service Manager jobs in Ohio are:

What cities in Ohio are hiring for Field Service Manager jobs?

Cities in Ohio with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,111 per year, or $33.7 per hour.

Field Service Manager (Power & Equipment)

D2B Groups

Groveport, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

As a Field Service Manager for Power & Equipment, you will be pivotal in overseeing the operations of our field service team, ensuring the highest quality support and maintenance for our power generation and heavy equipment solutions. In this role, you will manage a team of skilled technicians, develop strategies for efficient service delivery, and work closely with customers to ensure their needs are met effectively.
Your primary responsibilities will include scheduling and dispatching field service technicians, managing service requests, and collaborating with customers and other departments to facilitate smooth operations. You will also be tasked with identifying operational improvements, enhancing service productivity, and maintaining high customer satisfaction levels.
The ideal candidate possesses a strong background in service management within the power and equipment sector, excellent leadership skills, and a proactive approach to problem-solving. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we invite you to apply.
Requirements
  • Bachelor's degree in Engineering, Business Administration, or a related field
  • 5+ years of experience in field service management, particularly in power generation or heavy equipment
  • Strong leadership and team management abilities
  • Excellent communication and customer service skills
  • Proficient in analyzing data to make informed operational decisions
  • Knowledge of industry best practices and safety regulations
  • Customer-focused attitude with a commitment to continuous improvement

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Company Truck
  • Uniforms
  • Tool Loan Policy

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