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Field Service Manager Jobs in Minnesota (NOW HIRING)

CGS Publishing Technologies International, LLC

Be Seen First

Field Service Technician

Plymouth, MN · On-site

Combining industry leading color management professionals with innovative new technologies places CGS ORIS | AMERICAS at the forefront of this ever-changing industry. Job Overview The Field Service ...

BLM Group

Field Service Technician

Minneapolis, MN

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Rivian

Manager, Field Service

Saint Louis Park, MN · On-site

Manage and be accountable for high value inventory reconciliation * Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams * Work in partnership with cross ...

Rivian

Manager, Field Service

Saint Louis Park, MN · On-site

Manage and be accountable for high value inventory reconciliation * Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams * Work in partnership with cross ...

Lube-Tech

Field Service Supervisor

New Hope, MN

The Field Service Supervisor builds strong relationships with teammates and customers while ... Support hiring, onboarding, training, certification, and performance management activities for Lift ...

Rollsroyce

Manager, Field Service Engineering

Mankato, MN · On-site

$107K - $174K/yr

Title: Manager, Field Service Engineering Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international ...

ITW Hobart Service

Service Manager

Edina, MN · On-site

Developing, maintaining, and managing a highly technical field service team * Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support ...

Novaspect Inc.

Field Service Engineer

Chanhassen, MN · On-site

$85 - $95/hr

... and managing interfaces to PLCs, drives, and various control bus networks + Performing basic to ... Field Service Engineer Education and/or Experience:*** Bachelor's degree in engineering or ...

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Field Service Manager information

See Minnesota salary details

$28.9K

$72.2K

$130.3K

How much do field service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for field service manager in Minnesota is $72,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $80,300.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Minnesota?

The most popular types of Field Service jobs in Minnesota are:

What are popular job titles related to Field Service Manager jobs in Minnesota?

For Field Service Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Minnesota look for?

The top searched job categories for Field Service Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Field Service Manager jobs?

Cities in Minnesota with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,229 per year, or $34.7 per hour.

Field Service Technician

CGS Publishing Technologies International, LLC

Plymouth, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

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Job description

CGS ORIS | AMERICAS is a leader in color workflow software, wide format printing, and imaging technology for the Graphic Arts industries. We work directly with industrial, commercial and packaging printers, plus marketing agencies, manufacturers and more to improve their print production workflows as it relates to wide format printing and color management. Our team supports all of North and South America, giving employees an opportunity to interact with a diverse group of clients while gaining exposure to all that the print and graphics industries have to offer. While working with our diverse portfolio, team members grow their knowledge of changing technology, industry standards, trends and more. Combining industry leading color management professionals with innovative new technologies places CGS ORIS | AMERICAS at the forefront of this ever-changing industry.


Job Overview

The Field Service Technician’s main function is to prepare equipment for sale, install equipment at customer sites, and perform hardware service. The Field Service Technician works closely with the sales and technical teams to ensure equipment is properly configured and tested in our dedicated facility prior to shipping. They also install equipment and train the customer on proper use. After installation, the Field Service Technician provides technical support to the customer, either remotely or on-site.


Reporting Structure and Department

The Field Service Technician reports to the Technical Services Manager and is a member of the Technical Services department. This position is based in the CGS ORIS | AMERICAS office in Plymouth, MN. They interface regularly with sales, customer service, and marketing teams.


Primary Responsibilities

The primary responsibilities of the Field Service Technician include, but are not limited to:

  • Provide onsite, telephone, email, and/or web-based technical support, installation, and/or end-user training for company-sold, digital inkjet printing products.
  •  Repair hardware at customer sites and in the CGS ORIS facility.
  • Collaborate with CGS ORIS sales staff to provide hardware technical details on products during the sales cycle and installation planning process.
  • Collaborate with CGS ORIS marketing staff to provide hardware technical details on products during the production of marketing collateral.
  • Demonstrate products and produce samples for potential customers.
  • Perform chargeable print-for-pay and scan-for-pay services for customers.
  • Produce and maintain necessary CGS ORIS standard operating procedure documentation for products. This includes pre-install planning, install and training, and customer-facing product guides.
  • Crosstrain additional members of the Technical Services department on hardware products.
  • Test, document, and report functionality of new hardware developments.

Additional Responsibilities and Duties

As part of the Technical Services department, the Field Service Technician works in collaboration with the rest of the employees in the Technical Services department to execute additional responsibilities and duties including, but not limited to:

  • Provide onsite, telephone, email, and/or web-based technical support, installation, and/or end-user training for the following Company-sold products:
    • CGS ORIS | AMERICAS. software, ink, and paper
    • Metis scanning systems
    • Digital printing and material-handling systems
    • Other products added to the Company portfolio in the future
  • Maintain detailed logs of the technical support provided in the Company online ticketing system.
  • Assist Company marketing in the production of product sample kits and other marketing materials.
  • Maintain and further develop procedures for the Company Demo Room, including regular proofer calibrations, consumables inventory management, and software structure management.
  • Assist with planning, setup, staffing, and tear-down of industry events and trade shows showcasing product hardware and software.
  • Promote sales of software maintenance plan renewals, hardware warranties, and other billable technical services.


Qualifications

The Field Service Technician role has the following qualifications:

  • Three or more years of experience in field service and repairs, with a focus on digital printing technologies and equipment.
  • Willingness and ability to travel an average of 50% of time, with some months up to 100%.
  • Strong verbal and written communication skills.
  • Ability to effectively communicate technical information.
  • General understanding of computing, graphic arts concepts, and color management.
  • Highly self-motivated, reliable, strong attention to detail, and ability to work independently.
  • Top quality customer service attitude!


Benefits

  • Competitive Salary. Salary will be commensurate with experience.
  • Health/Dental/Life/LTD Insurance
  • 401K and Profit-Sharing Plan

Company Description

CGS Publishing Technologies International, LLC is a rapidly growing technology company in the graphic arts, industrial print and packaging industry. We are an international company headquartered in Minneapolis, MN, selling color management & hardware solutions throughout the Americas. We sell and support a wide range of color management software, inkjet printers, scanners, and related consumables.